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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I really like the ease of ordering and the quick shipping. I needed my bathing suits before my trip and they were delivered way before so that helped a lot.
The items i received are gorgeous! They fit perfectly and are made very well.
The material and designs are amazing. This site has now become my new obsession.
I want to start by saying i love adoreme i really do sometimes they are even better than VS but the delivery timetable leaves alot to be desired i mean sometime i dont receive my items for like 2 to 3 weeks or nvr cause it goes to the wrong address or something but like i said I love adoreme...
Very satisfied with customer service. One of my items became unavailable after I'd placed my order but they refunded that amount and replaced my item in order to correct the issue. Great bra that fits well and is very pretty
I place an order 3weeks before this one and I got the newest one first! The shipping time is ridiculous. If you don't mind waiting over a month for your order then this place is for you.
Hi Melissa,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
The items came and I like a couple. I kept two items. The sizing was not the same they ran a bit bigger. Some prices seemed too high for item quality. I am trying the service again to get a better idea if I want to continue.
Hi Sara,
We really appreciate you being so open with the product you received.
Not to worry, I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
XO,
Adore Me
[email protected]
I also bought one pajama set, and a few days later they sent me an email saying it was expired :(
She loved them! Fantastic customer services as well. Will order from again and already did.
I returned an unworn item and they emailed me saying they didn't receive it. I wouldn't shop here again.
Hi Gabrielle,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Read the fine print so you don't end up signed up to spend $40
I have no problems with this company shipping and handling been good
The item I ordered was not delivered in time. Then it was no longer in stock and I had to order something else
Hi,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
I had ordered during their 7 for $35 sale with the understanding that sales were final, but when I got 5 items and none of them what I ordered (plus no packaging slip) I tried to return them to get the correct items. Contact with Adore Me got me codes to use with a new order, but the codes don't work. I am not returning what was sent as I fear it will be the only things I see from them without being charged even more.
Hi Jason,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
This is my second time making purchases and i was not disappointed again. Everything looked like it did in pictures and fit perfectly. Will continue to order from here
The bras had cute styles but the sizing was really really inconsistent, two bras of the same size would fit completely differently. Then when something didn't fit there would be problems with the returns. I would drop the package in the mail then get charged a month later claiming it wasn't returned, this happened multiple times. Glad to have cancelled and not deal with it anymore
Hi Sarah,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
I took a look at your account to better understand the issue and I could notice that you were already assisted regarding the order.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved products and services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Easy purchase, quick shipping, and the softest panties I've ever owned (plus they don't roll or ride!).
I was to receive a $202 refund and never did. Plus multiple times my orders were just cancelled by AdoreMe after processing for days. I have to enter a different credit card each time I order because AdoreMe site rejects and says invalid for cards that are current and have correct numbers as well as absolutely credit line to exceed payemnt
Hi Joseph,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Moreover, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Hi Luigi,
Thanks for taking the time to review us.
We really appreciate you being so open with us about the products you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.
Do reach out to us if there's anything we can do to help. We're here to assist you.
XO,
Adore Me
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kassie,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]