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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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This was my first time using AdoreMe, and it was to purchase a lingerie set for my friend's bachelorette, so the product wasn't even for me. After this experience, I don't even know if I would order from AdoreMe again!
I had ordered it to my apartment, and it never arrived. The shipping company didn't provide a photo of where it was left, so there is a chance someone else stole it from my lobby, but I digress. I emailed the company with no response. I then called, was put on hold for close to 50 minutes, before someone picked up. I ended up getting a code to use via email. The next day, I ended up getting another code to use from my email correspondence.
I reordered the package to my office, thinking that there shouldn't be issues. Never received the package, and the photo on the shipping company tracking page was just black. I then had to reorder a third time and then it finally showed up.
I am gifting the gift in April, so I'm hoping the quality is great and fits the bride to be perfectly. But until then, the entire purchasing process has been very time consuming!
I've been a long time subscriber but I've honestly been thinking about canceling. The last two bras I've ordered have been uncomfortable and one even makes a creaking noise when I wear it. I was bummed to find out I was unable to return because it was worn. I would rather get quality items from a company that allows returns.
Hi Allison,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Love the variety and the ability to choose separate panty and bra sizes. These pieces looked amazing in my boudoir shoot!
Always a great experience. Customer service is friendly and gets the job done. Good products. My only complaint is that there aren't enough bridal options.
I can't stand the poor quality in the clothing you pay so much for it and the it just rips! I hate this
Hi,
Thanks for taking the time to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Adore me is a platform where you get value for your money which is very similar to Cryptofundscapital which gives you value for your investment
I love love love everything about adore me I even love how I can download the app and even buy whatever I want out of their store. I have bought three pairs of their pajamas so far they are the softest and cutest pajamas I've ever had their worth the money too the quality is great!
Great quality and fast delivery. Everything fit just as described on web site
First order for valentine's day was canceled without explanation a few days before vday. I ordered over 2 weeks ahead of time to be sure it would show up in time.
Had store credit left and ordered to use it up and package took almost two weeks to arrive.
Hi Bradley,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
I has a great experience on my visit, was helped after I asked, bathing suits can be constricting, especially when well endowed, was assisted by 3 sales ladies, which I was happy to see an adequate number of as well. I purchased the perfect two piece, which I wore proudly on my trip to Cozumel!
My wife and I love adore me! They have great selection and even better customer service. It's easy to return items and everything we've got so far is well made.
The sizes are a bit off, I think. And it depends on the style bra you get. I got three today (all the same size) and one of them was clearly too small cup-wise. The other two were exchanges because i originally ordered a cup size too big. Exchanging is fairly easy but you can only use the exchange codes one at a time (if you exchange two items you get an exchange code to use at checkout but you can only use one exchange code at a time). Shipping times are ok but the tracking is annoying. For days it just tells you that a delivery date will be provided shortly. Not sure how comfortable the bras are because I have been waiting all this time to get the size right and for them to be delivered.
Hi Marie,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved products and services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Garbage, the company policy is bull$#*! and honestly if I could buy bra's any where else they wouldn't get another dollar from me.
Hi Meg,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to assist.
XO,
Adore Me
[email protected]
I inquired about my missing return item that had been sent but not received by Adore Me. They reviewed their information and located the package in their facility which removed the charge from my account and was timely reimbursed.
I wish I could remember my service reps name. She went over and beyond to help me. I very much appreciate all her help.
Great staff!
Everything was great fit how it needed to n everything
Wish the app was a bit easier to navigate. But otherwise, great products
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Colleen,
Thank you for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
We also always wish to ensure a great customer experience and minimize any inconvenience as much as possible. But, even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers. We apologize for the inconvenience caused.
We would want to look into your case specifically to address it with a suitable resolution, however, we will need your email address and the order number to do so. Unfortunately, we cannot identify your account through this application.
Therefore, we kindly ask you to elaborate on your discontent further by email, chat, or call again so that we can be able to make this right.
If there is anything else you would like assistance with, please let us know. We're here to support you.
Best,
Adore Me
[email protected]