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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Nice looking apparel but the fit has been all over the place. Some bras will fit fine and the next style is either too tight, too large, or just doesn't fit. Not as consistent as other brands. Trying to exchange can be cumbersome if not in AM's tight time window.
Like any business, there are pros and cons. Adore me pros outweigh the cons. The shipping is slow and the return/exchange process is poor. However the product is good quality, comfortable, and elegant!
I'm a plus size lady (size 24/3x) and the fact that I can find GORGEOUS bras in 42H for an affordable price is amazing! What's even better is that there is a matching panty! No boring cotton bras for me.
Overall Satisfied. Return policy not the greatest. I never buy anything that I might need to return, Which then stops me from buying more items.
The material isn't high quality, it came all frayed and the pictures on the site are misleading as the bra cups are very pointy where the stitches meet making it visible through. My shirts
The shipping was a problem, almost a month to get my stuff.
Adoreme did at least keep me updated but it still was an inconvenience.
Hello A.,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
The price for your products do not match the quality of your products. I think your over priced.
Hi Katrina,
Thanks for taking the time to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and improved products.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from Adore Me. You may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
I absolutely ADORE my purchase and was blown away by the ultra-fast delivery. Will definitely shop here again!
AdoreMe app is an easy to use.
I have ordered 3 bras and have been happy with them other than one issue. One of my bras which is foam lined seems to be permanently creased from when placed in packaging.
Another topic I am not pleased with is that I am unable to leave a review OR it is the place to write is too difficult to find.
I believe it is important to online shopping to allow public reviews of their items so others may make an informed decision.
Hello Barbara,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Adore Me is the best place to go for not only intimate apparel but also lounge and swim wear. My wife gets pampered every month with something new. The customer service is amazing and fast. We were able to go to the first store in the south and we had a great time.
Excellent experience. I do plan to make future purchases.
Every time we order the delays in shipping take longer and longer. It's even worse if you have a return. It's well over a month from the first order. It not fitting, so it's returned. Then waiting for the second item to arrive. Such a slow process for a deal that's not that great and sizes that don't always fit true. It's easier just to go to a store you trust and buy it there. It also feels like the styles aren't what they once were…
Hello Leanna,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
I joined Adore Me to have little surprises arrives each month to my wife. She loves the idea, and we sit and compare what I might like to see her in, and her taste in clothing items. It has really refreshed our relationship, and added some fun. Thank you Adore Me!
It took forever to get here in the usps mail, which was disappointing. I then realized that it wasn't and full babydoll, it's more of a lace apron. Super ugly.
Hi Stephanie,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved products and services.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from Adore Me. You may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
I recently purchased two items that I made sure to check multiple times were on Adore Me's BOGO sale. When I completed the purchase I noticed that the price had not reduced like it should. I then went into my app and emailed customer service and got a response telling me that "neither item was in the BOGO sale" and thank you for my time.
I responded, correcting them and letting them know they need to fix this problem or lose my business. I haven't gotten a response yet, aside from this. I don't get myself stuff often, so when I do I expect the place I get it from to be upfront and not playing games with my money.
Hi Tiffany,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
For reference, our BOGO promotion requires that the style and color of the sets are both qualified. I took a look at your account and I could notice that you're being assisted about this through our email platform.
Rest assured that we'll share your feedback with the team. As customers like you continue to tell us their experiences, we will be able to respond with even expanded and more improved services.
Feel free to ping us back should you need anything else. We're here to assist.
Best,
Adore Me
[email protected]
Very please with quality and options for plus size
Clothing is true to size. Delivery is quick. Love the selecting. Customer service is quick to respond.
I have used Adore me for three months. I like the styles, but there are limited choices. If I f do o find something I like, it's often out of stock in my size. Also need more color options. It seems like lots of winter colors and few spring options heading into May. Hoping things will change soon or I may not continue with Adore me
Hi Sian,
Thank you for your review.
I'm glad to inform you that your feedback was already sent to our Design Team to be reviewed and taken into consideration, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers needs and wants.
Rest assured that we'll take note of your insight. Hoping to provide you with even more variety moving forward!
If you need anything else in the meantime, please don't think twice to let us know. Our customer service is available to answer any questions you may have.
Best,
Adore Me
[email protected]
I really enjoy the VIP I like that purchase is not necessary every month that I can skip any time I want but that I don't lose my status and can still get great deals!
My wife has been on the road to improving her fitness and what better way than with light weight athleisure wear. The leggings are smooth and don't bunch up when being active or seated when lounging.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shawn,
Thank you for taking the time to review us.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products and servics.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]