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Ador

ador.com
chic, casual, swimwear womenAge 19-25, 26-45
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From the business

Chic designs, rich with detail. Shop ADOR, where timeless elegance intertwines seamlessly with modern comfort.


ador.com
USA
Ador is part of LightInTheBox
Clothing item from AdorFashion apparel by AdorMerchandise from Ador clothing lineAdor fashion product

Business Highlights

General

Parent Company: LightInTheBox
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: products must be returned unworn, unwashed, and in their original condition, with all tags and liners still attached
Return Cost: $6 return label fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size, petite & short
Available Sizes: Women's (S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, Google Pay

Membership Programs

Rewards Program: Active Junky

How would you rate Ador?
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Ador Reviews Summary

Ador has a rating of 3.9 stars from 290 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ador most frequently mention customer service, good quality and shopping experience. Ador ranks 64th among Women's Clothing sites.

We monitor reviews for authenticity

GB
1 review
6 helpful votes
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Crap
February 12, 2022

Utter toilet. Chinese scammers. Sizing is all wrong, took 17 days to arrive, you try and return but they make you pay for postage to China.

Date of experience: February 12, 2022
NL
1 review
8 helpful votes
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I am asking myself why all positive reviews are from August 1st...

I realized that I can consider myself lucky if my package arrives.

Date of experience: December 13, 2021
LightInTheBox F. Ador Rep
over a year old

Hi Greta,

Thank you for leaving a review on our page. I am very sorry that you haven't received your order and would like to check where the package currently is. Can you please tell me the order number, or tracking number of your package? You can also easily contact our customer service from your account.

We are looking forward helping you with this!
Ador Customer Service Team

Washington
1 review
9 helpful votes
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From China!
November 21, 2021

Very cheap quality. Returns are expensive so they offer for you to keep items and give you credit for purchase on their website. Which is still a bad deal considering their items are of very cheap quality! BUYER BEWARE! Don't waste your money!

Date of experience: November 21, 2021
LightInTheBox F. Ador Rep
over a year old

Hello,

Thank you for leaving a review for our store. I regret reading that your order wasn't satisfactory, We are very troubled to read that you are unsatisfied with the quality of the products. We are committed to selling good quality products at an affordable price. Please tell us your order number or contact us from within your account so we can help you with this. Based on your details you shouldn't face any trouble obtaining a full refund! We also have a dedicated customer service that can be reached 24/7 from within the website.

We are looking forward helping you with this!
Ador Customer Service Team

GB
1 review
7 helpful votes
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This was the worst experience I've ever had purchasing something. I ordered this so that it would arrive in time for Halloween. The website clearly stated that the delivery time was 4-7 business days but it eventually came in 11 business days.
When I got in touch with customer service about this, at first I got automatic responses with an order and tracking number I already had (but was not working) and then finally got a reply from some saying that I'd "misunderstood" their order procedure and the 4-7 days is how long it takes to ship, once it's sent for shipping, not once I've ordered it and they took four days to send it out. What other company gives you a timeframe that isn't from your order date but is from whenever they've got around to sending it?
When it finally did come, you can tell it was made in a rush, and some parts aren't even finished! The straps of the dress aren't attached to the dress! It's extremely poor quality. A product I would not wear, that did not arrive in time to wear it. Really disappointed in the product, the delivery and the customer service.

+1
Date of experience: November 6, 2021
Canada
1 review
8 helpful votes
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Worst customer service
October 28, 2021

Worst customer service ever. I tried to exchange a perfectly good product but they wouldn't let me and proceeded to say it could not be refunded or returned. But they give you the option to choose to return it or refund it and even have a representative reach out to you the next day only to say that it's not possible. Then they send you a chat showing you what you can and cant return and it's literally more than half the store. Rediculous. So I have to pay about 80$ for two items of the same thing to which I won't even be needing one. Terrible customer service.

Date of experience: October 27, 2021
Norway
1 review
4 helpful votes
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Size
October 4, 2021

If I am size 14 UK 40Europe. What size in trouser should I order here? Confusing I have a centimeter tape line here. And measuring my self does not match with yours

Date of experience: October 3, 2021
Minnesota
1 review
6 helpful votes
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AVOID this company!
August 5, 2021

The clothes are NOT as advertised and NOT as described, lead times are NOT as advertised. The return policies of Ador are a JOKE and this company should be shut down!
After receiving all items 45 days after the date they quoted for delivery. I inspected all items and quickly identified they were not as described. The quality of everything was awful! Everything from incomplete stitching, threads hanging out everywhere, low quality fabrics, mismatched colors and stains. I tried to return everything and their customer service dept. required me to measure each piece of clothing, photograph it and explain their incompetence and incorrectness for each piece of clothing. I even had to show them how they incorrectly advertised each item.
Ador makes the buyer pay for shipping from USA to China prior to providing a refund! This is so they can avoid giving you a refund because shipping from USA to China takes like 2 months. On top of that they require you to photograph receipts of shipping and then FAILED to provide a refund. If I could give 0 rating, I would and I will post this review EVERYWHERE - because this company SUCKS!

Date of experience: August 5, 2021
Thailand
1 review
1 helpful vote
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I bought this dress for my elderly mother-in-law, expectations were high from the get go, as my friends tried this seller earlier, in all took 15 days for the dress to arrive, which fell within the indicated deadlines, have to say my mother was thrilled, now that the bar is set even higher, will buy a few more dresses for myself now, definitely recommended, very satisfied,

Date of experience: July 31, 2021
Argentina
1 review
0 helpful votes
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Amazing
August 2, 2021

Very nice quality and material. Fast delivery. I will recommend this site to all my family and friends!

Date of experience: July 30, 2021
Greece
1 review
0 helpful votes
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Electronic gadgets
August 2, 2021

The process was very intuitive and easy. I would recommend it to anyone. Quality products.
Good job!

Date of experience: July 30, 2021
Tunisia
1 review
0 helpful votes
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I received my order quickly, very happy with quality of the products and highly recommend this shop!

Date of experience: July 30, 2021
North Macedonia
1 review
0 helpful votes
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Wonderul site
August 2, 2021

Excellent site to order from i get all my orders in the promised time they are all in perfect condition and the packaging is excellent as well

Date of experience: July 30, 2021
Tunisia
1 review
0 helpful votes
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Shoes received in a few days. Great shopping experience and amazing customer service! I recommand it

Date of experience: July 30, 2021
Portugal
1 review
1 helpful vote
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The products are great and the people answering my questions were clear in the answers.
The shipment was very fast too.

Date of experience: July 30, 2021
Tunisia
1 review
0 helpful votes
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Excellent
August 2, 2021

I'm really satisfied, I bought of them multuple times and items are with excellent quality, I never been dissppointed

Date of experience: July 30, 2021
Poland
1 review
0 helpful votes
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I sent an email inquiring about my package and they replied to me so quickly! Very professional and when my order arrived, the quality was superb. So satisfied specially I didn't pay so much.

Date of experience: July 30, 2021
Portugal
1 review
0 helpful votes
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Olá, foi a minha primeira experiência online, tinha muito medo de comprar roupa pela internet devido aos tamanhos, no entanto segui a tabela de tamanhos e veio tudo perfeito! Obrigada

Date of experience: July 30, 2021
Tunisia
1 review
0 helpful votes
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I definitely love the shoes that I have received for my occasion, just looks like advertised, good quality and enjoyed wearing it.

Date of experience: July 30, 2021
DO
1 review
0 helpful votes
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Was referred to this site by a friend. I place my first order which arrived in 7 days, Im so happy with my products that I already placed a new order. I truly recommend them

Date of experience: July 30, 2021
Portugal
1 review
1 helpful vote
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Got a spectacular dress!
August 2, 2021

Their dress exceeded my expectations in every way! I am extremely satisfied with the quality and the perfect fit. It's truly a spectacular piece, and the exceptional attention to detail is evident in every stitch. I couldn't be happier with my purchase!

Date of experience: July 30, 2021