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Acorn TV Reviews Summary
Acorn TV has a rating of 1.7 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Acorn TV most frequently mention customer service, credit card and free trial. Acorn TV ranks 322nd among TV Shows sites.
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Acorn has been a huge disappointment. First, we found out that the charge was in American funds, which was not mentioned at any point when signing up; between the exchange rate and bank fees, it was significantly more expensive than expected. Secondly, many programmes are not available in Canada, and unlike Netflix, those shows are listed so that you discover they're not available only when you select them. Third, the application doesn't work well; links often just don't work. Spend your money elsewhere.
Thought we would try Acorn mainly because we enjoy British and Australian mystery series, We cancelled as most of the the programs are "not available in your area." Very disappointed.
I cancelled Acorn 4 months ago and still getting charged. After more emails and lies they won't help. I even sent the original email confirmation from them when I cancelled. Acorn say's I am still connected through a carrier? Although I only ran it through a Roku box. So don't get involved. They really lied about 30day free trial, billed me the minute I signed up. FRUSTRATED AND STILL PAYING.
How can I contact acorn. I signed up for the trial and already was billed. It doesn't work with my equipment and I want to cancel?
I recently signed up with Acorn.tv and had some issues attempting to log into the app on my tablet. I reached out via phone and received great service and help. Turns out I was logged in twice and it was causing some conflict. The customer service team walked me right through the process they were very courteous and professional. I let them know that I really love the programs and enjoy sitting down after a long day of work to watch. Thanks Acorn for providing great customer service and great programs!
Called their support number and was told they did not have any phone time, An hour later, they do. Confirmed double billing with my credit card people. Acorn is telling me I singed up for 2 accounts - - in one house? I am asking Credit people to attempt to get me a refund of double pay. Have canceled Acorn.
Watched the first 3 episodes of The Disappearance - great. Went back the next night could not even find the show! Extremely amateurish streaming device that is very customer UNfriendly. Would absolutely fire all the so called professionals that put this together and completely revise the system. I mean have you ever really benchmarked the competition? You come up short in ALL categories!
I love the shows, but most of the time I am unable to watch them. As with other customers, I can watch Netflix, amazon, Hulu, etc. with no problem. Acorn will buffer, stop author no restart. My internet speed is fine for streaming. Not sure what to do because I really like the shows.
I don.'t know what their problem is, but their streaming is just awful most of the day. I do not have that problem with NETFLIX or Amazon, just Acorn. GRRRRRR
The buffering is so annoying that in the past 7 months I've watched the channel less than the fingers on my hand. I paid 50 bucks for nothing. And, I get all my other channels with no problem, Netflix, Hulu, Prime, so please don't tell me that it's my Wi-Fi speed. I won't be renewing...
We wait for monday when we will have new shows. Nothing but Murdock, which we love but no good mysteries. Dominion creek is nothing more than a canadian DEADWOOD. We are not crazy about PIE IN THE SKY. Rake maybe good, we don't care for it. We have started to go to other channels to get FATHER BROWN. What's going on with you guys? We loved Acorn at first but now you are going the wrong way.
This is by far my favourite streaming site. I love it so much that I watch it every day. The content is by and far British. Fantastic mysteries, dramas & comedies and great UK actors. Quality movies and shows for people who like their entertainment to be always
10 out of 10.
I had a email or password problem while setting up an additional Roku in another room. When I tried to sign into Acorn it would not recognize my email and or password. There is no customer service number on the website and you can only email them. Also, it seems that they do not work weekends since I have had no response to my email. Maybe i"ll switch to BritBox. I did request an reset link be sent to my email on file, but no reset email was ever sent.
I unsubscribed after free month trial. Its been 6 months since and I am being charged again on last 4 bills. I did not reactivate and according to my subscription I am still unsubscribed. I have learned a lesson and will not subscribe to free trials again.
I have had Acorn TV since July 2016 and cringe when I want to watch a program. Download speed is at 3 to 5 times faster than the recommended speed by the company.
We have had a shaky start with program and surrendered for a few months but missed the PBS atmosphere. Got newest Apple TV for Christmas, EXCELLENT! Like the request a show you would like to see featured option. Appreciate the projected programs and those going away, as it helps to plan watching without the surprise of logging on for a certain program and finding it is missing. Have discovered Lord and Master and frankly hoping for a series three. The early stop, stutter and blacking out seem to be related to the device, not Acorn itself. Thanks
No one likes the weekly release of shows! We like to binge watch but it takes 1/2 a year to watch the best series! WE HATE IT!
Love the shows. Love them.
However, there are consistent problems with programs buffering and stuttering. I have very fast wi-fi and a fast, powerful computer. But still the problems.
I have to wonder why I have no problems of this kind at all with Amazon Prime or even YouTube. Just Acorn TV.
Tried contacting customer service. Two weeks later I got an email back that had nothing to do with the problem. So whoever wrote it hadn't even read my email.
This service is cheap for a reason.
More programs I can not watch than can. Particularly the most pushed by acorn.
Love the programmes I can watch. Any calls to customer service where unhelpful
This may be the most affordable streaming service with prices starting at $4.99 per month and $49.99 per year. They'll give you a week to try it for free. I didn't expect much because of the cheap price but now i find myself watching Acorn TV more than the other channels. Their customer service was very pleasant and professional the one time i contacted them for assistance getting the service setup on my TV. I highly recommend subscribing.
From the business
Acorn TV is a subscription streaming service offering the best British TV on-demand, commercial free. Shows include favorites like Poirot, Marple, Midsomer Murders, Vera, Foyle's War, Doc Martin, Jack Irish, Agatha Raisin, The Level, and many more. Fre...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members