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Abe's of Maine

2.3

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Abe's of Maine Reviews Summary

The company's reputation is significantly marred by numerous customer complaints regarding deceptive sales practices and inadequate customer service. Many customers report being lured in by low prices, only to face upselling tactics and the delivery of grey-market products lacking proper warranties. Issues with returns and support further exacerbate dissatisfaction, with several customers experiencing delays and unresponsive service. While a few positive sentiments exist regarding product availability, the overwhelming trend indicates a lack of trust and serious concerns about the company's business ethics, suggesting potential improvements in transparency and customer engagement are urgently needed.

This summary is generated by AI, based on text from customer reviews

service
41
value
39
shipping
36
returns
33
quality
34

We monitor reviews for authenticity

New York
1 review
6 helpful votes
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Check out was a breeze
February 17, 2014

Check out was a breeze - on line customer help was very fast and efficient. Shipping was free for UPS for this order! Only thing I could praise was delivery because I just placed the order!. Not only do they have the cheapest pricing but for all the extra things like the salesman explaining in detail the differences between Nikon and canon Dslr cameras

Date of experience: February 17, 2014
New Jersey
1 review
20 helpful votes
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Fast shipping on lenses, ordered the canon 24-105. I paid about $200.00 less than amazon and Bestbuy.

Date of experience: February 17, 2014
New York
1 review
1 helpful vote
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I bought a little Samsung camera from Abe's and it was shipped quickly with all the warranty information and when I was on vacation the camera somehow got squeezed or bumped in my purse and the screen got ruined. I called Samsung and they sent me a prepaid return label and emailed me the camera's status during its trip to the repair shop in California. I had it back in 3 days, good as new. I am just saying Abe's sells great products that back their products. Now I look for Samsung whenever I make a purchase

Date of experience: February 13, 2014
New York
1 review
1 helpful vote
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Ordered from them a couple of years ago and a had good experience. Their prices are pretty low plus they don't charge tax or shipping. So far I got an e-mail confirmation and a phone call confirming my order and shipping option.

Date of experience: February 11, 2014
Florida
1 review
19 helpful votes
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Been using them for over 10 years, I don't know how other people feel about them but Ive been treated like family on all my purchases. The reward they provide for customer loyalty is unmatchable. Ive been getting discount on everything from TVs and cameras to toasters. Thank you Abes for the royal treatment.

Date of experience: February 11, 2014
Ohio
1 review
3 helpful votes
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Recently purchase a microwave from them on amazon, everything shipped in 2 days and in good condition.

Date of experience: February 10, 2014
Florida
1 review
1 helpful vote
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I wasn't sure which camera I wanted to go with so I called and had a salesman walk me through the various products. Great service!

Date of experience: February 9, 2014
Belgium
1 review
1 helpful vote
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This was my first purchase from Abe's of Maine. Ted placed my order,(samsung un60f7100) he was very friendly and eager to assist. Had a little difficulty with some feedback regarding tracking info, but received my info and products in a timely manner. Kudos to a polite and very willing to please staff. I would definitely purchase from Abes of maine again in the future

Date of experience: February 9, 2014
Washington
1 review
1 helpful vote
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Ordered a 55 inch Samsung TV 3 days ago from these guys. The TV arrived today by expedited shipping from ups. Everything worked out perfectly. With price and fast delivery I'm completely satisfied. As promised a 5 star review for them!

Date of experience: February 5, 2014
New York
1 review
19 helpful votes
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I ordered a Frigidaire freezer from them they do not charge for regular shipping or taxes, which is a money saver. Their pricing is competitively low, Shipping is fairly fast (got white glove delivery) and customer service is easily accessible via phone. I don’t know how easy the returns haven’t returned anything yet.

Date of experience: February 3, 2014
Germany
1 review
16 helpful votes
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I ordered a canon 5d camera from them. In the begging I got a voice mail from them asking to call them this made me a bit concerned. I called them and it turned out they just wanted to offer me accessories. I ended up buying a memory card and flash from them for a very good price.

Date of experience: February 3, 2014
New York
1 review
13 helpful votes
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I live in California and stumbled upon their website, I was a little nervous to order from them since I live in California. I ended up ordering a TV from them, I got an up-sell call to buy white glove delivery and also an extended warranty. Everything arrived in good condition, the delivery company A/M did a good job taking out the Tv plugging it in and making sure it worked. They also called to schedule delivery time with me.

Date of experience: February 3, 2014
California
1 review
14 helpful votes
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Ordered a new tv from here because it was the lowest price I could find. Shipping had a catch and wasn't the best but it turned out ok. I paid for special white glove shipping, it took a little longer than I thought but I still saved with them.

Date of experience: January 16, 2014
Texas
1 review
1 helpful vote
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Their prices are always competitive and their customer service (especially in dealing with returns) is outstanding. If you pick the slowest shipping, expect to wait a little.

Date of experience: January 16, 2014
Texas
1 review
1 helpful vote
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I decided to go with this company mainly because of price. Their price was the lowest I found for the tv I wanted. The tv was just delivered in perfect condition, thank you!

Date of experience: January 15, 2014
New York
1 review
1 helpful vote
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They had a panasonic 55vt60 for a fantastic price, so I ordered it from them. There were a few shipping details we had to iron out but overall great purchase. I would recommend to others.

Date of experience: January 15, 2014
Ohio
30 reviews
132 helpful votes
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This company sold me a 5 year extended warranty for my Samsung LCD TV, and repairs were to be done by www.myrepairtech.com. Now that I need to use it, this company is nowhere to be found. Since Abes of Maine sold me this extended warranty, they should be obligated to have my TV repaired. Not going to happen.

Date of experience: February 25, 2013
Oregon
1 review
1 helpful vote
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No shipping yet, 13 days after I was ordered and billed. No notice of back order and "it will leave the warehouse in a day or two". Multiple emails not answered, and lied to on phone regarding shipping--"just went on the truck". Ridiculous hours, especially for the west coast. There will be an upsell call after ou order online--that is why I order online, to avoid that.
Worst transaction other, waiting on Paypal dispute, may escalate, to get a refund.

Avoid at all costs.

Date of experience: October 5, 2012
Indiana
1 review
2 helpful votes
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Do not purchase from these Crooks! I purchased an $800 laptop 2weeks ago it was delivered & fried will not even turn on! I've called them/ emailed been left on hold for hours ect... They need to be shut down! Theifs!

Date of experience: September 4, 2012
Pennsylvania
1 review
5 helpful votes
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Scammers
August 18, 2011

Scammers. They write their own reviews. Instead of Google search for "abes of maine" do a search for "abes of maine scam". Customers service terrible. They charged my card after i had canceled. I had Visa website open and watched as they charged my card.

Date of experience: August 18, 2011

From the business

Abes's of Maine, Cameras and Electronics Since 1979.


abesofmaine.com
Linden, NJ, United States
+4
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