AbeBooksReviews 715

I boutght two oversize books. First one displayed a beautiful bookcover yet it arrived tattered and raty. Second, I bought a second oversize book and I think they reneged on the deal because it was rare and claimed somebody bought it after I had ordered it. How could that be? I have collected books on two continents and for 40 years. I will never buy a book from this people ever again. NEVER AGAIN!

Very bad service! I ordered 14 volumes of an architeture magazine, the seller send me 11 volumes of another magazine. I spend a lot of money to make a devolution when there was not my fault. I will never buy again from Abebooks. I'm big consumer of books but with Abebooks It was definitively the last time.

BS policy. No help from customer service.
Getting the credit card company invovled because they dont deserve to keep money for not delivering any goods.

BEWARE, advertised hardcover sent softcover. Big difference in price and availability. Now they won't address the problem. How can they still be in business? Should've checked here first. -----------------------

Sent me the wrong book in a book sleeve of the correct book to trick me, never buying from them ever again

Please, if you haven't purchased from Abebooks yet, read this entire review. Thgen, I suggest you go to Barnes and Noble or any other reputable company to buy your books.

This is my msg to seller and Abebooks. I haven't gotten a response yet, but they haven't gotten my follow-up via Certified Mail yet either!

"Please enlighten me as to who is responsible for the sale of garbage that has the name of your company on my order receipt in connection with the trash that was mailed to me. The following message was sent to Discover Books because that is the name in the return address on the package of trash I received.

"Hello: I received today, a book that I purchased from your company through Abebooks on February 21,2022. The book, "No Limits-Just Edges, Jackson Pollock paintings on paper," with pages 73 through 74; 95 through 108, and 111 through 124 all torn out of the plates section and which renders the book, TOTAL GARBAGE! I've attached several images that I'm sure will not come as a surprise to you.

IN addition, I cannot call you because your telephone is conveniently disconnected! However, I'll be lodging complaints against your company and Abebooks with everyone under the sun until I have you permanently banned from selling on the Internet and Abebooks gets all the negative exposure I can offer. I also demand a full refund immediately."

As the case may be, I believe I am seeing several layers of protection between seller and a party that represents sellers for the purpose of shielding yourselves against liability.

Unfortunately, for every one of you, the level of deception you've been getting away with pissed off the wrong person!

Joseph A. Giallanza

Please don't purchase anything from here. I bought a book they send fake whatever was in description nothing matches. When I called the number they provided, picked by a man don't anything he said I have no idea you can return the book that's it. I was like really! And I spent $100 so disappointed. For return it's says go through Amazon but how it's not sell by Amazon please be careful

I ordered a book, and unfortunately because they "did not have updated information" from the seller, I ordered a book they they did not actually have. Then sent me a email saying "it's okay because they didn't charge me."

THEY DID CHARGE ME. And refused a refund because I needed to talk to my bank. Then I didn't know what I was talking about and "I'm confused" and don't know how to read my own online banking because a charge that was clearly there wasn't there to them. They are rude and disrespectful. Don't wait time or money.

The Estimated Delivery Date was March 13,2022, and I received I on February 25,2022. It was delivered within 6 days and it was delivered 16 days earlier than the estimated date.

Ordered a book, only option for delivery was nearly a month away. Even so, those morons couldn't seem to deliver it by the deadline. It has now been another month since the deadline for delivery passed and I haven't recieved my order. I have emailed them about it, they said they are "veeeewy sowwy but thewes noffing we can do: 3". It's embarrassing to society how terrible of a company they are.

If I could rate this a 0 I would. The customer service here is awful. I ordered a math textbook for school, I received a message saying it was delivered but I never received it. Reached out and they had missed my unit number so politely asked if they could resend the book as I'm in desperate need of it for school and it was a mistake on their half. Was told it is "against customer policy" to resend the book? I payed money and it was a mistake on their half and was told the only thing they can do is give me a refund when they get the book sent back to them, this will take who knows how long, if ever. Its now been weeks and I have yet to receive a refund, I feel like they stole from me and I am now without the book I need. Worst customer service I have ever experienced. Definitely recommend to order elsewhere!

Never shop with them horrible service they lost my order gave me the run around do not shop with them

I placed order 21 days ago with ABE Books from Two different sellers. One seller is ignoring my request for refund I've tried reaching out 4 times! For the most part your not saving a dime buying books through ABE Books they rip you off / take your money and disregard you! I'm turning this seller into better business bureau!

Can't recommend using this website, had a bad experience where seller didn't explain full deliver fees and had to pay extra when I received the book.
Customer support offers zero help and basically just give standard book replies.

I was looking for a book published in 1921 which was in my father's collection. I wanted a copy for a friend's son. Sure enough ABE Books had one, advertised in very good condition.
I ordered it.
The communication was super.
The book was received before I anticipated.
The book IS in very good condition and will make a super gift, as planned.

I cannot say enough great things about this book seller. I will be back just to browse!
Thanks for helping me out.

I don't have the ability to add a picture... sorry

Seller marked the order as shipped. If I had not contacted the seller for tracking, I never would have gotten a refund. Abebooks customer service was worthless.

Ordered a Book thru AbeBooks and it was advertised as NEW. What was eventually sent me was a beat up second hand (maybe 3rd hand) copy. After numerous attempts to resolve this clear case of False Advertising, I just gave up. I learned my lesson and will never do business with AbeBooks again.