AbeBooksReviews 715

I ordered a book on abebooks from (surprise surprise) irish booksellers (so many angry reviews about them online- wish i'd seen them first) they sent me a heavily damaged book and wouldnt entertain resolving the issue fairly as returning the item would have cost double what i paid.

But what's worse is abebooks the site responsible for that sale are cowards who do nothing about sale disputes or impossible returns they instigate sales and then basically after they take their cut you're on your own. They dont give a damn about you so don't entertain using them AVOID THIS SITE!

These guys are fraud! They mention new book but when you receive it you will see all the dirt and rough sketches done by previous owners through out the book. In fact, from the smell you can easily tell that is more than 50 years old. That's what they send us when you buy new books from them. Don't buy anything from Abe Books. Avoid at all cost!

Given the reviews I had seen on this sight I didn't really want to take the chance and purchase anything from here, but an item was listed that had a great deal. It was a book that typically sells for over $45+ (originally $13 at retail but it was out of print and rare), selling on the site for $11. I thought, "wow, this is a really good deal", and figured I might as well risk it for the biscuit and see what happens.
Surprisingly, the book came and it was actually a copy of the book. HOWEVER, it was an ex-library book that was laminated by that said-library, which was not specified on the purchasing. I am a little disappointed at that fact, but I cannot deny that the price was great and all of the pages seem to be in tact.

I'm not 100% confident this is correct but I'm pretty sure this site is sort of like Amazon - personal sellers have the option to sell their volumes on it, so I think the quality is up to the sellers from there, not AbeBooks themselves
Overall, great deals for what it's worth, and I'm going to keep peeking at their manga collections for good deals!

Abe books has got to be the worst company I have ever dealt with. I order tons of books and decided to try out this company. Big mistake. I ordered 2 of the same book (one for me and one for my MIL). The books came from the same seller in TX. It took 2 weeks for one book to arrive. No tracking information is ever given so it's just a surprise when it shows up.
After a month, the 2nd book never showed so I contacted the seller. Seller never answered back. So I initiated a refund. The seller then sends me tracking info for the first book I already received. Another email and I finally got tracking info. Says it was delivered to my home. It was not, so I emailed again and they told me to ask my roommates (who are my children) or check my garage (which is always closed and locked). I contacted the USPS and they said it is out of their hands.
I asked Abe Books to do the right thing and issue and refund (the book was less than $10). They have refused to help in any way and told me I am basically lying and in fact, do have the book in my possession. Why would I lie about a $10 book?
They won't help further and my emails go unanswered by Abe Books. I am out my money and help. Never use this site for anything. They take your money and run.

DO NOT BUY FROM ABEBOOKS OR SELLER ERGODEBOOKS! I ordered a book on Jan. 21 that said it was "NEW" in description. When I got the book, it looked like it had been used in a school library, tattered & worn. I followed Abebooks protocol & sent photos of book & returned book within the 30 day period. My "tracking number" shows that they received my book in their warehouse on Feb. 11th. They assured me through email that I would be refunded not only for book, but for postage as well. Since then, I have not received a refund or heard back from them after repeated emails/phone calls to them. Wouldn't this be considered "theft" of a customer?

I used to order books through different bookseller. Abebooks seems to be attrative, since the prices are lower. BUT often you just don't receive it... and NO refund at all

I ordered a book and emailed to cancel it immediately when I realized how long the shipping would take. They said to email for a return when I received it. I did and they refused the return. Dishonest and awful customer service. Never again!

I ordered a book according to the abebook description. When I received my book it was a tiny book telling me about the book I was trying to order. When I contacted customer service I was told I could return the book, but because the isbn # matched there records I'd have to eat the cost of shipping both ways, which would cost more then book and leave me with nothing. It doesn't matter that the book was falsely advertised. Don't do business with this company. They will rip you off.

Ordered a set of books from this company on Dec 3,2020. Company immediately charged my credit card for the purchase and never shipped the books. The only communication I've received stated that the books have been shipped. In mid January contacted the company and sought a refund. They agreed and repeatedly lied stating that a credit of $151.21 had been issued. It never was. And never will be. I disputed this with the credit card company and after a 45 day review they decided in my favor. Never again.

This is the worst company I have ever ordered from and I now whish I had checked the reviews first. If you're smarter than me and read these, please please don't give them your business. They sent me something completely different than what I had ordered and since I sent it back to get my original item they stopped replying to me emails! So I paid for an item I will now never get. They literally stole from me! Run fast and run far!

There is apparently a good reason their books are cheaper! Their service and shipping is the pits! Do not buy books from here unless you would like to wait a month on them. I ordered my books and they indicated the shipping label was created the next day... Two weeks later still saying the shipping label had been created. Contacted customer service to no avail. Thought I was getting a good deal... But I need the book since my class started last week. Buyer be ware.

Will never use AbeBooks again. Ordered 2 things on Thanksgiving weekend. Was promised 5-14 business days shipping and would arrive b4 xmas. Neither did. One took just over a month to arrive and wasn't available for xmas. The tiny used book ordered on 11/29 arrived 1/16. That's 48 days. 7 weeks. Unbelievable.

I have bought dozens of books thru Abebooks. Their standard is first rate. The books are in the condition as advertised. If the order is not as advertised or is lost it the mail (very, very infrequently) they are quick to refund your money.

Ordered a book based upon specific description. Supposed to be like new and an overrun.
Supposed to be from Book Deals. What I received came from Amazon/treasure trove 2. Was not like new. Had writing in it.
They should've told me they didn't have it. I would've made another choice I saw on eBay. They just picked out something on Amazon and had it sent!

I ordered a video game guidebook for my son for Christmas. I even paid extra to make sure we rec'd by Christmas. After I ordered the item, I went online to see the reviews for Abe Books and was very concerned. I thought that maybe I had made a big mistake and spent money for an item i would not receive. Much to my surprise, my item arrived the day it was scheduled and the book was in great shape. Needless to say, I was pleasantly surprised and VERY happy with my purchas.

Thought I was getting screwed, just like a lot of other people, based on the review section. But I can honestly say this. If you are dealing with Bookplate as your seller that won't happen. Bookplate were honest and upfront. Did what they said they were going to do. Friendly customer service. And delivered the product as described on the website. Bookplate 112 S. Cross St. In Chestertown, MD. I would definitely order from them again. Here's the story. I bought a book for my wife, a Christmas present, so I paid extra for expedited shipping. I received an email from E (not using their full name) a couple days later letting me know my order shipped, but had made a mistake and only sent it out regular mail, This was when I looked at the reviews on Abebooks, and read a bunch of them where basically the same thing happened. I responded to E with my concerns about the mix up in shipping, and they insured me it was just an honest mistake, and that they would refund me back the difference in shipping. I agreed, but after reading all the bad reviews, I figured I wouldn't see the refund, and would be lucky if I ever saw the book I ordered, But E at Bookplate actually refunded me the whole shipping amount, and I still got the book before Christmas. Not all sellers on this site are out to screw their customers.