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7 Cups

3.1

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7 Cups Reviews Summary

7 Cups has a rating of 3.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7 Cups most frequently mention mental health, many people and emotional support. 7 Cups ranks 7th among Self Help sites.

service
289
value
253
shipping
80
returns
79
quality
256
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Wisconsin
1 review
3 helpful votes
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I am a cognative behavioral theraphy life coach practitioner. I also have some personal issues that I wanted to work through and thought I'd try 7 Cups. I am appalled at the interactions I had with people who have supposedly been trained to deal with folks who are having sometimes very, very serious mental health problems. They are dismissive and actually treat people so badly that, whether they realize it or not, they are making people worse not better. Of course, if people are paying for membership there I guess that might not be a bad thing for 7 Cups to keep people around. They are not professional, nor do they seemed to be even minimally trained to actually be able to effectively and appropriately interact with people who are trying to work through mental health issues. They also allow people who are quite young (teens) to hold positions of leadership when you can see by their responses to people with serious concerns that they have no idea how to handle anything like this.

If you really want to get better, be treated respectfully, and have a positive interaction with someone who is truly concerned about your well-being, stay away from 7 Cups!

Date of experience: November 29, 2020
New York
1 review
20 helpful votes
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Made me feel even worse.
November 28, 2020

I have been extremely depressed and unsure of where to turn following the unexpected and very traumatizing death of my brother. One night I was feeling very alone and desperate to talk to someone, so I searched Google for free support therapy websites and found 7 cups. I had the bot connect me with a person. The person I talked to was very rude and asked me questions that were not appropriate to my situation. STAY AWAY FROM THIS WEBSITE. You're better off calling a hotline if you are struggling - this website is garbage.

Date of experience: November 28, 2020
North Carolina
1 review
1 helpful vote
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Great service.
November 24, 2020

This is an amazing service if you need someone to talk to. It's very positive and people are out there to listen to you.

Date of experience: November 23, 2020
Greece
1 review
1 helpful vote
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Amazing.
November 21, 2020

7cups is an amazing app, it is so organized and positive. I love it there. I talk with many different people who accept each other, and even though there are people who try to destoy the community, it's still great!

Date of experience: November 20, 2020
Canada
1 review
1 helpful vote
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So thankful to have come across this resource! So many wonderful people available to talk to about anything. For free! No judgement! And there are certified therapists available if I really needed it.

Date of experience: November 19, 2020
Honduras
1 review
1 helpful vote
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Helped me a lot!
November 19, 2020

Def. Give it a try when you need it. It really helps you when you feel alone, and it gets you the help that you specifically need

Date of experience: November 18, 2020
India
1 review
2 helpful votes
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Awesome
November 18, 2020

They ask for review before listening to my problem. I think this site makers are insane.Don't get in to this site ever. I think u no need to get in, they 'll drag u here and ask for money for therapy.My problem was money and people here ask money for their help. I'm going to suicide at the moment

Date of experience: November 18, 2020
Missouri
1 review
1 helpful vote
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I love it! I've been through a lot and this really helped me through all of it! It's so amazing and I'm glad to be apart of the seven cups of tea community! I've been a listener for at least two years, it makes me feel great when I can sit there and feel like I can be helpful.

As a member, there were a few people that weren't very helpful otherwise I had no problems with it! So thank you 7 Cups, for being so amazing and I love your website and app!

Date of experience: November 15, 2020
Philippines
1 review
1 helpful vote
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Here in this site, you can meet trusted strangers who can help you cope in everything whether it's about school, friendship, or possibly even our issues with our families. This will definitely help you in a lot of things. (just don't ask for free answers for your Math problems)

Date of experience: November 15, 2020
Pakistan
1 review
1 helpful vote
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Help for All
November 13, 2020

You can go there and talk to random people and vent about your problems. Website and the app is sort of still buggy but it has come a long way from what it used to be.

Date of experience: November 13, 2020
Argentina
1 review
1 helpful vote
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Wonderful support site
November 13, 2020

It´s a site in which you can get emotional support, connect with a lot of awesome people, feel heard, supported, and grow! I invest my time there as much as I can. Wellness, self help, support and care is what defines this plattform. It cares about your wellbeing, and always works to improve your experience. I absolutely adore this. I would use it literally all day if I could. It basically is the support site, always available for you. I could go on about it forever, but, in short, it´s a m a z i n g!

Date of experience: November 12, 2020
Hungary
1 review
1 helpful vote
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I really like the 7 cups. I have learned a lot and I love helping people. There are things in the 7 cups that need to be improved. I'm sorry I'm small enough to you hear my opinion. But a great site where I met a lot of nice people. The community is very good. The 7 cups offer many options. There are problems everywhere, but if you come there with an open heart, you will find what you need. I am grateful to be a member of the 7 cups team.

Date of experience: November 12, 2020
Uganda
1 review
36 helpful votes
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Poor administration
November 12, 2020

Been a listener for three years and there are members who will connect and start sexual conversations, you calmly turn down and they block and instead of the admins following up, they suspend your account

As a member. The worst ever. One time I got connected to a listener and we talk about my issue which was bullying at work and she was like "am thirteen and I have never been bullied. How dumb are you" what annoyed me most was the fact that I was chatting with a 13 year old. I can't go back to 7 cups

Date of experience: November 12, 2020
Mississippi
1 review
1 helpful vote
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Comfortable Environment
November 12, 2020

I feel very comfortable with talking to the people on there. I know that they are there to help me and listen to what I have to say and it makes me happy to know that there is someone willing to listen to me.

Date of experience: November 11, 2020
Virginia
1 review
5 helpful votes
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Toxic Community
November 10, 2020

I found that the community on 7 Cups is very toxic. Well, at least the community rooms. When it's just the one-on-one talking with a listener, then that's fine and quite helpful, but the community when it's just the community rooms are very toxic. I do get that they need to have those specific things because it's supposed to be helpful for everyone, but when people start telling you to just leave because they don't want hear what you have to say, that's when things start becoming toxic. I haven't had a bad experience with the listeners on here, it's the community. And I haven't even gotten to experience the actual therapists in here. You best believe that I am not going to be paying for a therapist online when I can just go to an actual one and probably get a better one and better advice and actually feel that I'm being heard.

Date of experience: November 10, 2020
Texas
1 review
1 helpful vote
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Amazing
November 11, 2020

It has helped me so much and I have the ability to help others. It makes me so happy and I'm not as depressed. There is such a helpful community and wonderful people.

Date of experience: November 10, 2020
GB
1 review
4 helpful votes
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Maybe just because I've never had anyone close that I've been able to talk through my difficult issues with, but my experience so far has been amazing! Being able to dump out all the bottled up emotions and worries has left me feeling clear headed and a sense of purposeful direction. The platform is really great and I think it can be very helpful for anyone going through life stresses. There are too many things now a days to stress about and too few healthy outlets for your emotions. Would definitely recommend trying out!

Date of experience: November 10, 2020
California
1 review
3 helpful votes
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I'm grateful for the what seems to be a professional atmosphere of just belonging in that moment and connecting with someone who understands the struggles that one wrestles day in day out. Whether your job, a relationship, or just a bad day. I have found it to be true if someone cannot understand the level of your situation; the woman on the other line simply said" I having trouble understanding, let me get you with someone more experienced ". I'm Grateful for your services.

Date of experience: November 10, 2020
Australia
1 review
1 helpful vote
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To whom it concerns,

This is a great website, I recommend who is going through a hard time such as Depression, anxiety and so on-

I've been trying to socially connect again and it seems to be working. Definitely recommend it

Date of experience: November 9, 2020
Florida
2 reviews
2 helpful votes
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I have been on 7 cups for several years, and have used almost all of the site at different times. The Listeners offer a real time personal approach- without "advice", no one really wants that anyway. The buddy system and weekly check-ins have been the most helpful for me, but i like the calming meditations too. Something for everybody.

Date of experience: November 7, 2020

From the business

Need Help? Find someone to talk to for online therapy & free counseling. Online text chat about relationship & marriage problems, breakups and more as you talk to strangers.