Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 7 Cups

7 Cups

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate 7 Cups?
grey stargrey stargrey stargrey stargrey star

7 Cups Reviews Summary

7 Cups has a rating of 3.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 7 Cups most frequently mention mental health, many people and emotional support. 7 Cups ranks 7th among Self Help sites.

service
289
value
253
shipping
80
returns
79
quality
256
This company does not typically respond to reviews

We monitor reviews for authenticity

India
1 review
2 helpful votes
Follow Nessa R.
Unfollow Nessa R.
Share Review
Report Review

Its awesome
April 14, 2021

It made me grow personally and professionally, also work on my patience
Also made me understand importance of taking and listening
Thank you

Date of experience: April 14, 2021
GB
1 review
12 helpful votes
Follow Megan V.
Unfollow Megan V.
Share Review
Report Review

I guess the mods like to ban people for no reason. I went on my L account after being gone for a very long time, and it wasnt so busy so I chatted in the common room for maybe an hour max. Ive never said or done anything that was against the rules. Next day, I try to log in and my account is banned without reason or any heads-up or whatever. 7Cups needs to seriously work on their communication.

Date of experience: April 13, 2021
Romania
1 review
0 helpful votes
Follow aylinify ..
Unfollow aylinify ..
Share Review
Report Review

I love this program
April 11, 2021

I really like the whole program and how you can help pthers and others can help you, i personally have been stressing with a lot of anxiety and this site really helps me, i feel like i can really have someone that understands me even tho i don't really know them

Date of experience: April 10, 2021
California
1 review
0 helpful votes
Follow Teresa L.
Unfollow Teresa L.
Share Review
Report Review

Great listeners
April 6, 2021

I can always vent to the listeners about whatever's on my mind. Completely free, no payment, unless you would like a licensed therapist. 100% recommend.

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
Follow Dahlia T.
Unfollow Dahlia T.
Share Review
Report Review

Wonderful app, full of interesting people. Everyone is very good at listening to your concerns. Good interactive format. Very helpful for anyone in desperate need of help who doesn't want to go to Samaritans straight away for example.

Date of experience: April 4, 2021
Virginia
1 review
0 helpful votes
Follow No N.
Unfollow No N.
Share Review
Report Review

Wonderful
April 4, 2021

Very supportive and kind community with plenty of helpful resources for help. Would 100% recommend for anyone, regardless of what you're going through.

Date of experience: April 3, 2021
GB
1 review
0 helpful votes
Follow Minwoo K.
Unfollow Minwoo K.
Share Review
Report Review

You can find someone to talk to at any time for free.
I have had lots of amazing experience here during working as a listener.
You can also feel huge fulfilment here or release your stress.
Don't hesitate, get in touch with someone to help and support you.

Date of experience: April 1, 2021
Morocco
1 review
0 helpful votes
Follow El F.
Unfollow El F.
Share Review
Report Review

Awesome app
April 2, 2021

I loved the app, because it's so helpful, and you get the chance to tell what disturb, what you can tell, and t's private, that's what i love the most about. So that is why i highly recommend it.

Date of experience: April 1, 2021
Texas
1 review
5 helpful votes
Follow j m.
Unfollow j m.
Share Review
Report Review

I have been looking for some backup support for my groups and therapy in real life. I was really hopeful that 7cups could be that extra support. Unfortunately, the site strikes me as EXTREMELY dangerous to anyone with serious struggles. I tried the one-on-one chat at least a half dozen times. I never once got connected to someone that was a good listener at all. I tried the group chat, same thing.

Most people there repeatedly say the same things, like they're bots: they refer you to the paid therapy, even after telling them you are already in therapy and need people to talk to. They continue to tell you that they're not qualified to talk about your issue! My issue, BTW: I fought with my partner and just needed to blow off some steam. That should not require a professional at all, just a good online group or something.

But the reason I'm saying this is dangerous now is that in just the past 48 hours, I've now chatted with two individuals that tried to get me to go offsite and discuss past sexual trauma. They were SEASONED VET LISTENERS according to 7cups. One of them was on the top listeners' list. Seriously? And you expect me to pay for this, too?...

If I want teletherapy, there are plenty of more trustworthy provider sites that do it for the same price and even accept insurance. I'm really not confident that 7cups therapists are even actual therapists at this point. This feels VERY much like a scam.

Date of experience: March 31, 2021
India
1 review
0 helpful votes
Follow S S.
Unfollow S S.
Share Review
Report Review

This mental health platform has alot of free self help guides and resources. Above all, has many trained, kind and empathetic listeners from across the world to let you know that you aren't alone. The pandemic has made mental health more important and people are beginning to notice the importance of this ever since even more. This platform, 7 Cups of Tea has a really fundamental vision of making the world more compassionate and I would always step forward to be a part of this community!

Date of experience: March 27, 2021
Saudi Arabia
1 review
0 helpful votes
Follow gang g.
Unfollow gang g.
Share Review
Report Review

Thank you
March 28, 2021

You were a great help maybe someday ill be able to meet u in person... thanks for talking to me and making me realise im normal

Date of experience: March 27, 2021
California
1 review
2 helpful votes
Follow Alexa B.
Unfollow Alexa B.
Share Review
Report Review

A new way
March 24, 2021

Im very happy I came across this tool for many reasons but more importantly what it does for many people. The simple thing as just being herd and listening is the most comforting thing as close to just a big nice hug. When someone is in need of someone to talk and to listen to them and even someone that can relate, there no more of that feeling alone, I mean this is a click away, easy to use and many perks to it as well for the member and listener. I give it 5 stars +++

Date of experience: March 24, 2021
Jamaica
1 review
0 helpful votes
Follow Annastassia B.
Unfollow Annastassia B.
Share Review
Report Review

Thank you
March 24, 2021

7 cups has helped me through so much. I am truly grateful for all the help and support from 7 cup thank you so much

Date of experience: March 23, 2021
North Carolina
1 review
3 helpful votes
Follow Tara H.
Unfollow Tara H.
Share Review
Report Review

Hello all,
I have been using 7 cups since 2015 and it has changed the way I feel about myself. There are so many ways to get help on 7 cups. During active listening, one may chat online live with people all over the world. There are ways to keep track of your progress which builds self-esteem. One can use 7 cups to make a whole life change and have the fruit of those changes documented along the way. One may take things as fast or as slow as they wish.

Date of experience: March 23, 2021
India
1 review
0 helpful votes
Follow Afrail j.
Unfollow Afrail j.
Share Review
Report Review

I used 7cupsoftea around 4 years back and I'm still using it as an active listener and help for friends. It's a great platform.

Date of experience: March 20, 2021
Czechia
1 review
0 helpful votes
Follow Emma Š.
Unfollow Emma Š.
Share Review
Report Review

Helped me a lot
March 19, 2021

Even if i didn´t have a chance to chat with a human being, it helped me a lot. Thank you very much. I really appreciate this app and people there. I will recommend this to my friends!

Date of experience: March 19, 2021
Singapore
1 review
0 helpful votes
Follow Ramaswamy V.
Unfollow Ramaswamy V.
Share Review
Report Review

I found 7 cups a Godsend at a time when I was struggling. The written format is non intrusive, allowed me the chance to share at my pace and comfort. The best part about Therapy through messaging is that you can go back and read through conversations, this offers more opportunity for insight.

Date of experience: March 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow LaCayla S.
Unfollow LaCayla S.
Share Review
Report Review

AMAZING
March 17, 2021

I love this site. It not only gives me access to be a member, but it also lets me be a listener, and all of this is free! This site has gotten me through a lot and providers free listener courses which is vey helpful in my eyes because I want to be in the psychology field! I definitely recommend!

Date of experience: March 16, 2021
India
1 review
0 helpful votes
Follow Sam V.
Unfollow Sam V.
Share Review
Report Review

7cups is awesome
March 17, 2021

7cups is an awesome website for mental health support! It helped me with many issues! I'm glad I got to know about this site :) I would highly recommend you!

Date of experience: March 16, 2021
Washington
1 review
0 helpful votes
Follow Star N.
Unfollow Star N.
Share Review
Report Review

Wonderful App
March 16, 2021

I'm a listener and member at 7cups, and I couldn't be happier with this app. The listeners are treated well, and aren't held up to impossible standards, while still trained to behave appropriately. The application also offers a lot of self-help options through the growth path, and being on 7cups helps me remember to manage my emotions daily.

Date of experience: March 15, 2021

From the business

Need Help? Find someone to talk to for online therapy & free counseling. Online text chat about relationship & marriage problems, breakups and more as you talk to strangers.