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6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
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I tried to get some information on a Refund due me. And all the representative Artis, could tell me was that it should show up in my Bank account 7-10 days. I true SCAM. I was not made aware that there is. $50 charge for this conversation!
Dean was very professional in providing a response to my concerns.
I actually worked with Joshua. He was excellent and stayed with me until we got all issues resolved. I can't rate him high enough. You are very fortunate to have someone of his caliber working for you. Thanks for excellent service.
I want Costco ads to give us the price of their items not just the money off.
Leebrandon was pleasant, most efficient, very kind, and helpful.
Thank you very much!
God bless you.
Gail
When going from one frame to another thee was either no instructions or ones that were confusing. It seems as if there is an opportunity for just simple directions. The problems should have been anticipated.
I didn't order anything I just wanted to cancel my Amazon Prime Account. They helped redirect me to an Amazon representative.
I felt he did not know much more than I did. Felt his answers were lacking in knowledge.
I was just trying to contact seat geek about tickets but had to sign in with you to do so then found it cost me $50. Hopefully my refund comes in and I never have to deal with you people again. How do you sleep at night?
He was very helpful and patience but our phone call got cut off
I went on to question a problem and they charged me for help $50.00 wow what is america coming to robbing the elderly and poor shame on yall
In trying to cancel a few stations added to my ROKU account, I discovered I had to use the computer- BUT- I was also connected to Greg and he was knowledgeable and helpful, as I was already frustrated with the cyber approach. I appreciate his help and great attitude.
I don't want this because I don't want this is so can yall please refund me my money back on my card Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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