Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of 42nd Street Photo

42nd Street Photo

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate 42nd Street Photo?
grey stargrey stargrey stargrey stargrey star

42nd Street Photo Reviews Summary

42nd Street Photo has a rating of 3.8 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 4th among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Viscount S.
Unfollow Viscount S.
Share Review
Report Review

I bought the OM-5 system with the lens from the New York store which was truly amazing. It has been years since I have had such a fantastic experience and this level of service. The store's assistant was patient, knowledgeable, kind, and polite then called me to confirm DHL had made the delivery.

Date of experience: May 16, 2024
California
1 review
1 helpful vote
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

I bought the sony zv1 from your store on 3/5/2024. The customer service was impeccable from start to finish, I was initially assisted by Kate (customer support) and Jonathan. Kate was comprehensive in explaining the ordering-as I live in the rural Texas and was unsure of the postage process. Exceptional service and advice as usual. Highly recommended

Date of experience: May 10, 2024
North Carolina
1 review
0 helpful votes
Follow Xavier R.
Unfollow Xavier R.
Share Review
Report Review

Brilliant service, superb condition of a TG6 red waterproof camera.
Very easy to order via the site link. I had a response with a purchase link
Within minutes. Camera arrived next business day and the price was
Competitive too. I thoroughly recommend 42Photo.com 10/10.

Date of experience: May 6, 2024
New York
1 review
1 helpful vote
Follow Winston M.
Unfollow Winston M.
Share Review
Report Review

I'm pleased to say that online shopping with 42nd street photo was easy. I found them on google when I needed a Nikon Z50 camera. The price was awesome so I thought I might give it a try. I easily went thru the ordering steps to complete my purchase using the 2 day express delivery and the camera showed up as ordered and works fine. I would happily buy from 42nd street photo again.

Date of experience: May 4, 2024
Missouri
1 review
0 helpful votes
Follow stuart w.
Unfollow stuart w.
Share Review
Report Review

Ordered the Nikon PROSTAFF P7 8x42 last weekend and delivered on wednesday 5/1/24—have used them for tracking moving birds, wildlife and aircraft as the daylight is fading. I couldn't get it shipped to Salt Lake from Nikon's website and this was very convenient. The only shortcoming is a higher price (including shipping charges). Otherwise, would recommend for optics and hobby gear.

Date of experience: May 2, 2024
New York
1 review
1 helpful vote
Follow Hunter R.
Unfollow Hunter R.
Share Review
Report Review

A big thank you to 42nd street photo for their exceptionally high levels of customer service. I purchased almost $7000 worth of cameras and lenses and they delivered above and beyond my expectations. Their post-sales support is equally impressive. They are now my Number one supplier for all my photographic needs.

Date of experience: May 1, 2024
Missouri
1 review
0 helpful votes
Follow Morgan M.
Unfollow Morgan M.
Share Review
Report Review

Easy website to find and order what i wanted
Payment was straightforward
Received the camera the next day
Which was well packed and was also\
Notified about what time the order
Would be delivered
Excellent service

Date of experience: May 1, 2024
New York
1 review
0 helpful votes
Follow Terry G.
Unfollow Terry G.
Share Review
Report Review

Got a new Nikon z6ii kit from 42nd St. Photo on their Amazon store, referred by Nikon USA to shop locally. Viz, 42nd St. Photo, Adorama, B&H, I choose this unbeatable kit with Nikkor 24-120mm f/4s lens, mount ftz ii adapter and miscellaneous cables, strap, battery, BS-1 Accessory Shoe Cap, and BF-N1 Body Cap, to name but a few. Shipping is a breeze! Communication consistent, smart-tech and contemporary customer care touch online. Highly recommended store!

Date of experience: April 26, 2024
California
1 review
0 helpful votes
Follow Steven A.
Unfollow Steven A.
Share Review
Report Review

Everything I wanted!
April 23, 2024

I ordered the moment the preorder button turned green the day it was announced. The camera was shipped on launch day and I received an alert email. 42nd Street Photo is always flawless in shipping, backorder tracking and final delivery. X100VI 40mp images are crispier than my Canon M50.42nd Customer support is the best.

Date of experience: April 23, 2024
New York
1 review
1 helpful vote
Follow Brianna F.
Unfollow Brianna F.
Share Review
Report Review

Excellent Experience.
April 23, 2024

After comparison shopping at several stores, I decided to purchase my Sony Alpha 7 IV from 42nd street photo. The sales rep was professional and informative. Package arrived way ahead of schedule, in perfect condition. Would recommend 42nd street photo to anyone looking for quality service and value.

Date of experience: April 22, 2024
Illinois
1 review
1 helpful vote
Follow Simon B.
Unfollow Simon B.
Share Review
Report Review

Been ordering online from 42photo.com for many years. Almost all of my photographic tools are purchased online from 42photo.com. The process is very quick, more competitive and makes a lot of sense. ABSOLUTELY AMAZING 🤩

Date of experience: April 21, 2024
Florida
1 review
1 helpful vote
Follow RUBY M.
Unfollow RUBY M.
Share Review
Report Review

Fujifilm X100VI Black
April 20, 2024

Fast delivery and ample packaging materials, Jonathan kept me updated on my order and also gave me a discount. The camera smells nice, of course with a sensation of premium quality with Fuji and great construction. I love my camera and service, will come back again for camera or lens.

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

I received my new Sony FX6 camera kit as detailed, on time and in perfect condition. I am delighted with the service and I would recommend 42nd street photo to anyone who wanted a reliable and professional online service. Will definitely be back when the need arises.

Date of experience: April 18, 2024
New York
1 review
1 helpful vote
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

This was my first purchase with 42 St Photo and I was not disappointed. From sign-up, to ordering and receiving my Canon EOS R5 camera, everything went smoothly. I am very happy with the service provided and would recommend their website to anyone looking for a photographic equipment at a reasonable price to give them a try.

Date of experience: April 15, 2024
California
1 review
2 helpful votes
Follow Scarlett H.
Unfollow Scarlett H.
Share Review
Report Review

42nd St. Photo has been amazing to work with. Amazing customer service. I'll be a forever customer and refer friends and family to 42nd St. Photo. The drone is super easy to fly for agroforestry mapping and other landscaping activities. Our company would like to thank Silvio who guided us through an intricate purchase process. The Mavic 3 is the way to go!

Date of experience: April 8, 2024
New York
1 review
2 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

Got standard EcoTank ET-2720 wireless ink from 42nd Photo, I like the organizational structure of the website and descriptions. Allows me to choose proper item order ship in a jiffy

Date of experience: April 3, 2024
North Carolina
1 review
0 helpful votes
Follow Marcus R.
Unfollow Marcus R.
Share Review
Report Review

This was the first time ordering from 42nd street photo and I was very happy with everything from ease of ordering, fast shipping and a great camera. I got an email stating my camera had been shipped and when I got the package, I tested the functionality of the camera out and again was impressed. I will highly recommend 42nd street photo to everyone.

Date of experience: April 2, 2024
Virginia
1 review
3 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

This is the first time I have bought from 42Photo, but certainly won't be the last. Not only was the price cheapest in the segment plus Free Delivery (Amazon were charging $30more...) and communication throughout was top drawer-I was kept informed what stage the order was at. FedEx and DHL are the right combination for quality delivery so good choice made by 42Photo. Ordered Monday and the Sigma 85mm f/1.4 DG DN Art lens arrived within 3 days. Really happy customer thank you

Date of experience: April 1, 2024
New York
2 reviews
3 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

The delivery was so swift; the whole process took just under 5 working days from placing the order through the website to the delivery by FedEx. The camera itself has exceeded my expectations and I love everything about it! Came in perfect condition and I've been booking photoshoots left and right since I got it.

Date of experience: March 28, 2024
New York
1 review
1 helpful vote
Follow Maxwell A.
Unfollow Maxwell A.
Share Review
Report Review

Right from the start, the customer service was second to none and I was kept up to date on each stage of my order. The pricing was surprisingly cheaper than other main camera stores for such a good Sony camcorder, Highly recommend 42nd street photo for any of your photography needs.

Date of experience: March 26, 2024

From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...


42photo.com
New York, NY, United States