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42nd Street Photo

3.8

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42nd Street Photo Reviews Summary

42nd Street Photo has a rating of 3.8 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 4th among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147

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New York
1 review
7 helpful votes
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Stay away from this vulture market no matter what the price they advertise. It's a well designed 'tourist trap' and an online wormhole for your cash to go in to trash.

Date of experience: December 28, 2014
Maryland
1 review
1 helpful vote
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5 stars rating
November 23, 2014

5 stars rating.

The cable IFC-200U works great, shipping was pretty fast, if I need anything more for my Canon camera I'll definitely buy again from this place.

Date of experience: November 22, 2014
Denmark
1 review
10 helpful votes
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Scam artists
August 6, 2014

Scam artists. Bought the Fujifilm EX-2 there. They advertise the price to be 1029 USD on their website. However once you go there and want to make the purchase they are demanding that you purchase a three year warranty costing 171 USD. Making the camera considerably more expensive than at first. So I can only repeet myself be on the lookout for this.

Date of experience: August 6, 2014
Texas
1 review
1 helpful vote
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Amazing seller
January 5, 2014

Amazing seller. Purchased a lens right before the New Years holiday expecting shipping to take a week and received within a couple days. Lens is amazing and came well packaged.

Date of experience: January 4, 2014
Canada
1 review
1 helpful vote
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I have purchased a Digital Video Camera (Panasonic) and Cannon EFS 18 - 200 SLR lens. The price was very competitive to other websites I searched. They weren't the lowest (difference of $10 - $15). Shipped to Canada for a smaller fee. No duty or additional taxes were added to the cost when it arrived at my door. They were a little pushy on the up-sell of items and Purchasing additional warranty... but not bad. I will definitely buy there again.

Date of experience: October 23, 2013
Delaware
1 review
1 helpful vote
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42nd Street photo had the camera that I wanted and a great price.
There was no pressure to purchase additional options though they asked if I had everything I needed to start using the camera. Shipping was fast and very well packed sso as not to damage it during shipping. Overall fantastic impression and would recommend them and will be back in the future to purcahse additional equipment.

Date of experience: August 6, 2013
Kentucky
1 review
1 helpful vote
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I ordered a Canon SX50HS camera. They saved me about $80 from buying local. I missed a line on the order form. They called to get the info, not a e-mail. I liked that. Very pleased with the company.And will order from them again.

Date of experience: June 18, 2013
District of Columbia
1 review
2 helpful votes
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The price was great, the shipping was fast. I messed up my billing and the customer service rep took care of it all at once. All in all, I am very pleased with the price, service and of course, my camera.

Date of experience: June 14, 2013
District of Columbia
1 review
1 helpful vote
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The layout of the website is clear, navigation within the site is great, and custom support page has all the proper functionalities (5 stars). Unfortunately, the online help was off-line and email went unanswered. To a customer, a website is only as good as it is interactive and responsive.

Date of experience: June 6, 2013
California
1 review
1 helpful vote
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I used to shop there before the internet! They are a good and never let me down.
This order shipped the day after in was placed. The only thing that prevents 5 stars is their up-sell phone call before processing the order; although they were not pushy. This is typical for low priced NY/NJ internet operators.

Date of experience: May 10, 2013
District of Columbia
1 review
2 helpful votes
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EveryThing about my experience was excellent. Product was as advertised -no hidden gimmicks or expenses and the best price.

Date of experience: May 5, 2013
Missouri
1 review
2 helpful votes
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I researched extensively about higher end digital cameras and decided on the Canon Powershot G15. I compared prices on Pricegrabber and 42nd St. Photo had the best price and free shipping. I had one conversation with an employee at 42nd St. Photo and was impressed with his professionalism and courtesy and my camera arrived within a few days as promised.

Date of experience: May 2, 2013
Alabama
1 review
5 helpful votes
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It has been a pleasure dealing with 42nd Street Photo.
Not only did they have the lowest prices on the net, they also had 5 star customer service and shipped my item quickly. It's good to know that there are still companies concerned with the "customer service" aspect of the business.

Date of experience: April 9, 2013
Texas
5 reviews
7 helpful votes
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What a rip off site, never again will I place an order with them! I ordered a #******* Canon Rebel T2i/T3i/T4i Starter Accessory Kit for $79.99 online. I was called by a sales person and convinced I needed to upgrade the kit for a larger memory card and an extend life battery all for just another $70. Well I what I got for an extra $70 was 4GB card instead of a 2GB. You can buy the 4GB cards online for less money than the 2GB. The so called extended life battery can be purchased along with a charger and 2 extended life batteries for 22.99 at Amazon http://www.amazon.com/gp/product/B*******DFYQ/ref=ox_sc_act_title_2?ie=UTF8&psc=1&smid=A2BQ12IT8CIU84.

Date of experience: February 2, 2013

From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...


42photo.com
New York, NY, United States