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Colorado
5 reviews
15 helpful votes
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Horrible online content, horrible customer service
January 25, 2021

Horrible online courses, horrible customer service. Try another reputable company. You will never reach a rep by phone, chat will take more than 30 minutes. This company offers sorry online courses that are timed and not self paced. This course is boring and outdated. Read the reviews on Better Business Bureaus website first. They will refuse a refund and keep your money while delivering a substandard product.

Date of experience: January 25, 2021
Colorado
2 reviews
12 helpful votes
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Quality of OSHA course is horrendous
December 30, 2020

The OSHA 10 Hour General Industry Outreach is the most error plagued course I've ever taken.
The course should be scrapped and re-created because it may take more time to fix all the various types of errors than it would be just to start from scratch.

Having said that (considering all the errors), how do you know what you are learning is correct?

That's where this comes down and why you have to pause before purchasing a course.

What you learn has to be 100% correct or it's worthless. What percent is this? Who knows?

How does trust come into play with all these various types of errors that nobody seemed concerned enough to fix when the created this course. It was very sloppily thrown together. It can't be trusted.

Date of experience: December 30, 2020
Alabama
1 review
1 helpful vote
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STAY AWAY!
December 7, 2020

Absolutely horrible company. Their lack of service and being client-centered is unbelievable. Let me explain why.
I signed up to go through the insurance classes. Well, I have other jobs and have been busy. My goal is to use my time off over Christmas and New Years to knock the training out. I receive an email with less than 1 months notice (22 days only) that I have to finish the class by Dec 31 or ALL MY PROGRESS WILL BE LOST! They are removing old technology and are too lazy to do it correctly and spend the time to transfer my class status. This is UNACCEPTABLE! I am sure that many people will use their time off to do some training, etc. I have asked for a refund to go to another training course and I was refused. This is unacceptable, unethical, and selfish. I do NOT recommend you use 360 training due to their lack of customer service and unethical practices.

Date of experience: December 7, 2020
Washington
1 review
1 helpful vote
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Bad Customer Service
July 2, 2020

Their training program said it was valid for a year, but OHSA has a 6 month completion policy. The class wasn't completed in the 6 month window (our fault) but when I called to see if they would credit back the class to retake or work with us, I was sent to a call center in the Philippians with rosters calling in the background and told tough luck.

Date of experience: July 2, 2020
Louisiana
1 review
1 helpful vote
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With OSHACAMPUS by 360training, you always have access to a real person with live chat and toll-free phone support 7 days a week. It's an easy way to get online safety training from the most trusted OSHA-Authorized provider.

Date of experience: March 9, 2020