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Horrible online courses, horrible customer service. Try another reputable company. You will never reach a rep by phone, chat will take more than 30 minutes. This company offers sorry online courses that are timed and not self paced. This course is boring and outdated. Read the reviews on Better Business Bureaus website first. They will refuse a refund and keep your money while delivering a substandard product.
The OSHA 10 Hour General Industry Outreach is the most error plagued course I've ever taken.
The course should be scrapped and re-created because it may take more time to fix all the various types of errors than it would be just to start from scratch.
Having said that (considering all the errors), how do you know what you are learning is correct?
That's where this comes down and why you have to pause before purchasing a course.
What you learn has to be 100% correct or it's worthless. What percent is this? Who knows?
How does trust come into play with all these various types of errors that nobody seemed concerned enough to fix when the created this course. It was very sloppily thrown together. It can't be trusted.
Absolutely horrible company. Their lack of service and being client-centered is unbelievable. Let me explain why.
I signed up to go through the insurance classes. Well, I have other jobs and have been busy. My goal is to use my time off over Christmas and New Years to knock the training out. I receive an email with less than 1 months notice (22 days only) that I have to finish the class by Dec 31 or ALL MY PROGRESS WILL BE LOST! They are removing old technology and are too lazy to do it correctly and spend the time to transfer my class status. This is UNACCEPTABLE! I am sure that many people will use their time off to do some training, etc. I have asked for a refund to go to another training course and I was refused. This is unacceptable, unethical, and selfish. I do NOT recommend you use 360 training due to their lack of customer service and unethical practices.
Their training program said it was valid for a year, but OHSA has a 6 month completion policy. The class wasn't completed in the 6 month window (our fault) but when I called to see if they would credit back the class to retake or work with us, I was sent to a call center in the Philippians with rosters calling in the background and told tough luck.
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