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WORST continuing education EVER. It took 6 hours to complete a 3 hour CE class. I asked for a refund and they said that I already took one class so I couldn't have a refund. DO NOT USE THIS UNLESS YOU HAVE LOTS OF TIME TO WASTE. You had to wait for up to 5 minutes just to move to the next page to read the material. Then you had to take a quiz at the end of each session and then a final at the end. It was a complete waste of time!
The ai instructor is a nightmare making the experience misserable it's a chore to listen to the cadence which is completely unnatural speach. There's a screen bug that makes my phone only see half the page in either orientation.
Snuck in sex trafficing training with the program adding a MINIMUM of 75 minutes to the alcohol training program. NO NOTICE of this when you sign up. Also the website advertised no timer but there are timers on EVERY SECTION! Will always remember 360=360 minutes of unnecessary content. AVOID AT ALL COSTS!
Absolutely terrible. This company's software failed to generate a certificate for a course I took and passed. I tried to work with the company FOR WEEKS because I needed the certificate. They wouldn't fix the issue. So I went to my credit card company to claw the funds back. Only then, did 360 Training fix the problem and provide the certificate so they could keep the money for the course. THEN 360 Training locked me out of my own account. So I got charged for it, but couldn't access the course material OR any of my certificates. Again I tried working with them to resolve the problem. No response. So back to my credit card company I go, to claw the funds back. Along with sending letters to any state Real Estate Commission I can find, recommending 360 Training be dropped as an approved vendor.
The WORST online Training company I have ever dealt with in the past 16 years. Their site is sketchy and not really clear on what they are actually offering you. I made several calls prior to actually signing up for the training for construction course I required to renew my license. They assured me it was the right course even though I questioned in depth about my concerns with their course description. They said if it was the wrong course they would gladly refund me, they assured me on many calls prior to signing up. Well fast forward and right before the exam part I called and said its the WRONG course. They said they would look into it and get back to me. Long story short, it was the wrong course. I took the right course somewhere else and they refused my refund request stating it was past 72 hours from payment. I didn't take the exam, I didn't get a certificate and they got $220.00 from me for providing me with nothing at all. The credit card company says they can't dispute it because 360training policy states 72 hours from payment. Totally BS & Rip off. Spread the word 360training is a SCAM ran by a couple of hoods in a room that generated a online site with bogus training BS.
I have logged on twice now to complete the online exam for Food Manager. The first time I waited for 2.5 hrs before giving up. So far today I am waiting well over 2 hours so far. I have a day job and a family. These times are inexcusable. They do not tell you how long or what your place in line is. The only deacription is "all our proctors are busy amd one will be with you SHORTLY" I have a full time job and my time is valuable. To have me wait here without any indication of when the test will begin is completely disrespectful of anyones time. If I did not have to take the exam through them I would not. If 360 2 learns definition of shortly is 5 hours then I guess I am not dissapointed.
Horrible program! Software glitches that caused the clock to reset, forcing me to sit in front of the screen for another 45 minutes before I could take my final exam. Inconsistent times requirements on each page. I.e. 2 paragraphs 5 minutes, next page 5 paragraphs with no time requirement. Useless information on many subjects...seemed they were just trying to fill space. Locked out of taking an exam and told it would take 1-2 business days to fix. Trying to complete 45 hours of continuing education, which I've done a dozen times in my career and this is BY FAR the absolute worst experience I've ever had with an online continuing education course. They need to fix this before selling another package!
I purchased the food manager package for my mom. This package contained the training course and the exam. After completing the training course, she has attempted to take the exam many times but has been unable to. First they complain about the home wifi not being strong enough (which we've never had issues with) and next they complained about the windows in private study room we booked at the public library. The library staff told us they could not cover windows for security reasons, but the remote proctor insisted that the window had to be covered. Mind you there was a lockable door in the room and she could sit with her back to the window so that they could see what's happening behind her throughout the exam, if they were so concerned someone was going to hold up the answer to her through the window during the exam (makes zero sense). They refused to let her start the exam. All I want is a refund of the exam portion of the course not the training portion since that's already been completed, but they have vehemently refused, citing that their policy only covers refunds within 72hours of purchase. No part of the policy covers what happens when the proctor policy prohibits someone who's ready to take the exam from taking it. In addition, that 72 hour period is so "scammy" because it means one has to complete the course and exam within 3 days. And for those who need more time to complete the course before they encounter issues with the exam, where does that leave them? SCAM!
I PAID $120 FOR FOOD SAFETY TRAINING AND NEVER RECIEVED THE TRAINING. I SPOKE WITH SEVERAL PEOPLE AND STAYED ON HOLD FOREVER. THE COULDN'T FIND MY ACCOUNT. THEY SURE DIDN'T HAVE A PROBLEM TAKING THE $120. DO NOT SPEND YOUR MONEY WITH THEM
Paid for the OSHA 30 construction course and was unable to complete the course as their system kept timing out with a "session expired error" and I would lose my progress. I requested a refund and they denied it. They responded on TrustPilot saying to contact their customer care, which I did, and they never responded.
I will never use their services again and would highly suggest staying away from this company.
They are dishonest. Do not let them steal your money!
I spent 4+ hours on the ohsa skid steer course and got a 97% on the exam. After completion the dashboard said that I hadn't even started the course. After spending hours dealing with customer support over two weeks I never even received any follow up all they did was reset my account password. Eventually they said that I would have to take the course again and screenshot my exam results and would not issue me a refund.
10/10 do not recommend, big waste of time for me and my organization.
Their courses are difficult and requires reading over and over to get the meaning of the questions. I highly recommend not using 360 training. They seem cheep but if you do not pass the course you will need to repay for the course.
I have been waiting in a queue for a proctor for more than 4 hours and still no one has come. This is unacceptable.
I have completed 26 hours (out of 30 hr course), but their system shows that I've completed only 46%.
After at 26 hours, the system only lets you complete 10 modules out of 21. Meaning you will spend more than 52 hours to complete that OSHA30 course. Waste of time and money.
By law, as a server of alcoholic beverages, I have to take a Responsible Vendor's course. We can do this online. Unfortunately, I picked the absolute wrong company to do this. Their course was SO LONG and filled with absolutely useless information. It was advertised as 2 hours (which is still too long). It took 3 and a half hours! There was redundant information in the course. There was a question about another state (I am in Louisana and it asked a question about Vermont). There were times, a lot of times, I had to wait 30 seconds or more just to advance to the next section. In one part of the course it went on and on reciting the law verbatim about repeat drunk driver penalties! I don't need to know the exact verbiage of penalties of drunk driving law to be a responsible vendor. What a waste of my time. I could go on and on. Long story short, find another site to take this course if you need to.
Proctor waiting times are horrendous. Been logging in to take the exam for 4 days in a row with waiting at least 30 min. In queue but no proctor is available. I paid the exam fee but can't take the exam. It's ridiculous.
I begged for 2 hours (and 5 calls), I was able to open the course. Then on my day off I learned I've missed a deadline-sleezy company!
I have been licensed since 2005 in multiple states across the US. I hated the course from the get go. Tried to cancel. No help. CC dispute denied. I did not complete even half of the first course either, Terrible outfit. Lousy customer service!
Thought it seemed a good value, but you get what you pay for! After paying $45 for a package, taking the classes, come to find out a week later that one of the classes was an elective and did not count towards my CE 12 hours, shorting me by 2 credits! What a joke. Customer service while very responsive and polite, did not have an answer for me. Do not ever use this company to save money.
I am a real estate agent in GA. Use 360training for continuing education.
You may end up spent 9 hours to get 3-hour credit. The course is not setup correctly. For each page, there is a mandatory minimum timer so you can not speed up. If you added up all the timers, for example "Georgia License Law", the total timer is more than 8 hours, much more than 3-hour credit.