360 Training

I read the reviews prior to this purchase and wanted to give this company the benefit of the doubt. So, I took a chance and purchased the Insurance renewal program for my CE. This will be my 3rd renewal and thought I would try a new company. BIG MISTAKE! First, I struggled to get sound to work for this program, but after restarting and troubleshooting, the issue was never resolved which leads me to believe that there is no audio component. Next, the course material is highly evasive, and the quizzes and tests are very confusing. They do not ask you questions about the content your supposed to learn. Instead, the exam is based on fake scenarios and what if and maybe or perhaps situations. When you get to the end, it does not even tell you what the correct answer is. It's really confusing! Hello! How are you supposed to learn anything here? I then accessed another course to see if it was the same format and of course, it was. I then called to request a refund ASAP. Here is where it gets even more ridiculous. I explained to customer support what had happened, my experience and he said someone would be in touch to discuss a refund with me?! Are you kidding? Why could I not get this resolved in 1 call? He later called me back to say I would receive a partial refund since I accessed the course material. Even though I did not complete an exam course, nor did they need to submit a filing fee on my behalf. I paid $30 for filing fee and a total of $66.60
Fast forward to today Monday. I called them to check the status of my refund sine nobody ever contacted me last week on the status. I was placed on hold for over 15 minutes before I hung up and called back. Finally, someone in sales answered and told me I would receive a call back from the same rep who told me I would receive a partial refund. He called to ask if a supervisor had contacted me, and I said no. That's why I was calling to follow up and it should not take several calls and hours of my personal time to get a refund. He then said he would call me back to let me know the amount they would be refunding.
Within an hour, he called to say that I would only receive $10. And change! Are you kidding? I can't believe how these people have scammed me out of my money when they did nothing for me but cause unnecessary stress. Do not waste your money or time with this company. It will cost you so much more in time that it's not worth it! There are other programs out there that are more professional who offer a money back guarantee. Proceed at your own risk.

I have been a bartender for over 10 years and I am 38 years old. I moved to IL and was required to get a Illinois BASSET Alcohol Seller-Server certificate. This program was over 2 hours, not worth the time and I didn't learn anything new. Can you please have a read-only option and not these videos? Awful.

Trust other reviews which are trying to warn you -- just wish I read them before I got involved with this nightmare of a company. Reps are off-shore and "accidentally" hang up when they can't answer your questions (which is common). AND unlike other providers who report to the state for you, these guys make you do it yourself. I changed to another provider (who reports for you within one day) and it is truly day and night -- worth losing the money I wasted to save my sanity, and my license since it took theses guys WEEKS to do their reporting which put my license in jeopardy -- UNREAL & HIGHLY UNPROFESSIONAL!

I wanted to pass along a poor experience I had with 360training.com.

I understand that OSHA requirements dictate that OSHA 30 training must be completed in 6 months, but that shouldn't exempt a vendor from giving additional time on their account or opening a new training session.

In my case, I had some very extenuating circumstances with a home move, job relocation and an unexpected acceptance into a local University of Houston program. All during the 6 months the training access was open. I have asked 360training.com to open my training for 1 more month so that I can now finish, and they refused, suggesting I needed to pay for an additional course giving me $30 off the course fees.

I don't expect OSHA or the DOL do anything about this, but you should know, and there definitely should be some provisions for extension in certain cases. I believe their reluctance to extend the online training session for 1 more month shows poorly on 360training.com.

They took my money, refused to reset my course even though I hadn't started. I lost my mom. Brother and parent figures of 25 yrs all in 2020 not to mention dealing with covid work related issues. NOT A GOOD SITE

I have been fighting with 360 training and go amp for about 5 weeks now. I completed training, I should be able to schedule the test now but I have not been able to as 360 training has been dragging their feet. They keep saying I'm not registered with goamp, goamp says that they do not have certification from 360 training. All in all, I'm out $200, lots of time to study, and it's been a battle for 5 weeks because it seems someone can't do their job but they just blame one another making it impossible to figure out where the problem is. No one will contact the other party to try and help resolve the issue. Meanwhile I have friends listing their homes with other brokers who wanted to list with me but they can't wait that long. I'm about ready to sue for lost compensation and the $200 I already spent

Mistakes were everywhere, spelling, grammar, and math. For example, throughout the lessons, if the answer was 5%, the choices included. 05%. I've been a broker for 44 years and some of their information was just wrong. At times, they asked things like VA maximums and were using very old information. Much of the information was outdated. A sharp middle school student would find most of these mistakes. It was frustrating taking this course and all along realizing that the people who put it together and edited it had a substantially substandard education. I could care less if someone finishes High School if they succeed at life. But if you're writing training material, you need to be more competent than a middle school student. These writers and editors aren't.

Do not buy this course. This company is a scam and their customer service try their ultimate best to not give you your refund. They require license numbers to get started but dont tell you those and you cannot start the course and they will not refund you. Stay away from this horrible forceful fake people. How low this company is for a freaking $10.

Let me just say there are wayyyyyy too many quizzes - hundreds of them, prior to even taking the final exam. You won't even know how many quizzes are in each section until they seem NEVER ENDING! Don't even try calling customer service for help because all they will tell you is they can only see what you see and need to escalate it to their resource department who will take 48 hours to follow-up. I haven't even tried to get my money back and just counting it as a loss at this point. Horrible online courses, horrible customer service. I will NEVER use or recommend this company to anyone. Try another reputable company. Read the reviews on Better Business Bureaus website first.

Tip for consumers:
Don't use, try a reputable company.

Products used:
Real Estate and Insurance course

Completed their 30 general course. The course was not self paced at all. They make you pause for unnecessary amounts of time to run the clock out. Then they told me they sent my DOD card out, but I never received it. They couldn't provide tracking and told me I would need to Purchase a replacement at almost $100. Customer service was a joke. Talked in circles, talked over me, couldn't let me talk to a supervisor even though she paused several time to speak to hers. There are plenty of these online OSHA courses. Take your money elsewhere.

I bought 8 hours class with the school 360training " FALL PREVENTION"
I was in the middle of the final test on my SECOND attempt when System had a Frozen screen then STOPPED in the middle of the test. When I refreshed the page for my surprise the course was locked, saying I had 3 attempts. I didn't I was on my SECOND one.
I have a screen shot to prove.

When I cal them the telephonist sad It's nothing that She can do, and I need to buy again and that's it. I payed 200 dollars and I didn't have my 3 chances!

Tip for consumers:
DO NOT BUY CLASSES WITH 360training!
IF THE SYSTEM STOP YOU WILL LOOSE YOUR MONEY!

I signed up for a 30-hour course. The website was very glitchy and took 2 times each time I logged in to select my course. During the course, one of the pages provided information that was unreadable. I completed about 2 hours of training and when I logged in the next time, it did not save my place in the training even though I selected the save button(which it should automatically save without having to do this). I contacted their customer support and the service was terrible. I told them the issue and the course that I was having the issue with and they then proceeded to refer to a course that I already completed and stated "We want to make sure if you are referring to the Lockout Tagout (LOTO) - Worker Safety Course Online, this shows it has been completed." What! I just told you that it was the 30-hour Safety course! Then they proceeded to ask me my email address, THE ONE THAT I AM EMAILING YOU FROM! For the course selection issue, they told me to clear my browsing history, re-login, and use a browser like Chrome. Really! I am using Chrome and I am already logged into the website. The problem is when selecting the course on the website. They then message me a week later and state "we are still waiting for the advice of our engineering team regarding the lost progress. About the second concern, content being unreadable, please adjust the screen resolution." Still working on it! Screen resolution! What! I have taken many classes and used countless programs that work fine, I should not have to adjust my resolution because your creation does not work properly. By this point I am done and request a cancelation and refund of the course. They come back with "Regretfully, we can no longer process a refund given the conditions on the Refund Policy. As disclosed to you at the time of registration, you have the right to cancel up to three (3) calendar days from the date of purchase." My response: "Your website/product does not work! You advertise a working product, correct? If that product does not work, you are lying, stealing, and being deceptive." Watch out for this company, they are in the market for profit only.

Do not buy this cr@p. Once you fail your first test they block and force you to buy again. This is s big Scam. You send messages. They never reply.

I am completely dissatisfied with the lack of service I received. Purchased a 36 hr CE package and it took over 3 hrs to complete 2 lessons in the first course due to technical issues. The audio never worked and the slides were extremely basic. I called the co and asked for a full refund. Initially, the rep said we don't give refunds, and suggested I gift the course to someone else. After multiple calls, was told I'd receive a partial refund, and they would keep $19.95 for the course I started. Later the same day, I rec'd an email stating I'll now be charged $44 for the course I started, but the site showed $19.95, which is what I was told I'd be charged for that course. Beware doing business with this company. I rec'd poor customer service and was lied to multiple times. I will bookmark this site to ensure I NEVER do business with them again. It' not about the money, but the reluctance to make a bad situation right. ALWAYS check reviews before making a purchase! What a BAD EXPERIENCE!

I took food manager test. The letter became triple during the test and I couldn't read it. So I quitted in the middle. The customer service refused to refund it. Do not waste your time and money.

Pretty sure this is a couple hairs shy of a scam website. You do get the training, and you do get a certificate and all that. But I got a discount code, applied it, it showed me how much it took off my transaction, but then when i got the receipt it removed the discount the discount code would've had. Basically criminals.
And unsurprisingly the product made to lure you into being scammed is a bad product. The manager mode is extremely clunky, it is tedious as hell to manage multiple users and see their progress side by side. Features are buried in menu chains that are barely logical. It's pretty bad. I'd try somewhere else.

Very poor customer service and horrendous wait times for a proctor. I waited over two hours on two separate occasions to take an exam for my food certification. The course content did not prepare me for the exam and there was no feedback given on the lesson exams so I had no idea what I got wrong. Called customer service a few times for different issues and they were rude and didn't want to help. I would avoid this company and choose another that is more customer oriented.