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I understand how proctored tests work. However, I found their guidelines for the proctored testing are extreme and honestly unnecessary. I am a licensed hairstylist and even my state test didn't have this strict of a setup. I found it to be an invasion of privacy with questions my proctor was asking. Customer service is terrible with 360 Training. I have found this be more of a required pain than anything. I hope to never use 360 Training again.
I have taken many online training courses over the years and this was the worst. The course was complete fluff. Stretched out, redundant and a painful waste of time. After sitting through the entire course and passing all of the quizzes (which were timed and did not let you proceed to the next chapter) I received a message that I did not have enough seat time. I asked their support what I needed to do now and they said go back. Go back and do what? Scroll through the course I just took for another 11 hours? You can not just leave the screen open, you must keep scrolling or you will be booted out. Use anybody but 360 training.
For Real estate continuing ed you need 5 classes. They had 152 questions for 1 class! Ridiculous! Impossible to pass! I never saw anything worse than this. Finally got through 2 classes and at the end of the 3rd one-without warning they locked me out after i took the test twice and failed. Called them and they wanted me to pay to retake that class. I actually took a loss and signed up to redo it with another company! That's how bad they were.
The support does not help at all. You have to do the final exam a few times as support does not have a say on it. So get ready to waste a lot of time.
Just go to the live school as this will make you waste A LOT OF TIME!
NOT A GOOD CHOICE IF YOU ARE LOOKING TO get through the course at your own time.
I finished the assessment before I knew I need it to the final exam again for the second time.
I really sucks!
Joel
I ordered the course and the exam and only got the exam. The website is not friendly. I called their customer service phone number, and it took me straight to a survey about the call.
I have attempted to take My Food Safety Manager test 7 times and the online proctor refused to allow me. My camera, audio system and internet connection is checked by their system that says it's good.
They had me answer several questions about keeping any material that can be a source for cheating out of the room that I lock myself on. I even gave them a 360 degree scan of my room— ceiling to floor. They scanned my system and it cleared for any cheating material.
Then proctors kept telling me to hit the Force Quit button which closes me out of my window that is for the taking the test and communicating with the proctor. I explained to them that I have only one window open and every time I hit the Force Quit button it's going to close out. I spoke to several customer service reps and they said that I have to follow what the proctor says. And if I don't force quit my window — they won't allow me to take the test.
Needless to say I believe 360 training is a scam. They refuse to believe me and see the evidence for what it is. And they refuse to refund me.
Find online training with another company. This company was recommended via a state approved company and I regret listening to them. Research for yourself don't just believe authorities. I personally would train with a college.
First off, course is outdated, grammar is out the roof, some of the stuff doesn't even make any sense! Customer service is a complete failure. For the sake of your time and hard earned money, don't bother looking to purchase this course.
Scammers... STAY AWAY! Purchased two courses and they deleted my access. The system is complete with issues, you will get stuck many times. They block you and you won't have access to the course materials. These crooks just want you to sign up over and over again. There are no Student Support people, just one person you will deal with all the time; not to mention that she is rude. Get a legitimate school and STAY AWAT FROM THESE PEOPLE. They should be removed and revoked from the list of accredited schools. AGAIN… Stay away!
This is the absolute worst online course I have ever taken. I believe it had to have been written by someone with a limited knowledge of English language and the audio is narrated by a terrible artificial voice. I can't believe they charge for this. And NO REFUNDS on unused credits, you can trade them in for other terrible courses.
Total Scam!
I ordered the osha 30 general industry course and after getting through the first 2 sections realized it wasnt the course I needed. After first requesting a refund they said they would call me and never did. This happenes twice. Customer service ran me around in circles, refused to give me a refund. Stay Away!
MSHA requires a live zoom type meeting to adequately fulfill their requirements. 360 training is a good tool for a live class room environment, but cannot be used on an individual basis to receive credits for an 8 hour refresher, After explaining this to a supervisor at 360, their response was basically "tough luck". I now have to sit through another class to receive my 8 hrs. For my annual refresher. Kiss my money goodbye. I hope others read this before enrolling.
I got kicked off the site several times and they reset your time backwards and will not give you credit be ready to sit there with the modules running ( I finished after 20 hours with the modules and module tests) for nothing for an additional 10-15 hours they do everything to delay your finish and will not unlock the test so you can finish I will have to sit there an additional 3 hours to get the test unlocked. This would make a great class action suit for paying for peoples extra time and fees its a rip off
360TRAINING.COM'S "30HR" CONSTRUCTION TRAINING TAKES WEEKS TO COMPLETE ONLINE.
IT IS IMPOSSIBLE TO COMPLETE THIS ONLINE COURSE IN 30HRS DUE TO THEIR POOR STRUCTURING OF THE COURSE!
THEIR "30 HR" CONSTRUCTION TRAINING COURSE IS POORLY STRUCTURED, AND WILL TAKE YOU WEEKS TO COMPLETE!
360TRAINING.COM's "30 HR" COURSE WILL TAKE YOU WEEKS TO COMPLETE ONLINE!
THEY HAVE NOT FIGURED OUT HOW TO CONDENSE THEIR ONLINE COURSE INTO A FORMAT THAT YOU CAN COMPLETE IN 30 HRS. THE 30 HR COURSE TAKES 3 DAYS TO COMPLETE IN PERSON, BUT WILL TAKE YOU WEEKS TO COMPLETE ONLINE WITH 360TRAINING.COM.
YOU WILL TAKE WEEKS TO COMPLETE A 30 HR COURSE DUE TO THEIR INABILITY TO FORMAT THE MODULES PROPERLY. THE COURSE IS POORLY STRUCTURED WILL LEAVE YOU FRUSTRATED AND FEELING LIKE IT WILL NEVER END.
WHY DOES A 30 HR ONLINE COURSE THAT TAKES 3 DAYS IN PERSON TAKE WEEKS WITH 360TRAINING.COM?
POOR COURSE STRUCTURE & POOR FORMATTING.
A 30 HR COURSE SHOULD BE COMPLETED IN 30 HRS!
HOLY CRAP talk about a snooze fest!
I get the point of 10 hours required seat time, but these guys use a QUESTION READING TIMER and in the time you've taken to read this (about 7 to 10 seconds), they have a 30sec or MORE timer on their stuff...
NOT WORTH THE TIME OR EFFORT! If you have a hard time reading and comprehending stuff, then great, this would be the place for you! If you read decent and get stuff quickly, FIND SOMETHING ELSE!
I've gone and played parts of games, read news sites, hit FB up, JUST to keep from falling asleep while waiting for the "NEXT" button to pop off it's timer...
HAD I done some research before hand, I wouldn't have spent my money on their crappy site. SHOULD you find this while waiting for the timer to pop, click the little FEEDBACK button up there on the top right of their screen and flood them with how much it stinks having that button, ESPECIALLY AFTER you've passed their required 10 hours Seat Timer at the top...
I'm HAZMAT Tech certified, FF 1 & 2 INSTRUCTOR, CERT instructor, and been in the business a LONG time and this is THE most ridiculous thing I've seen yet for a training course.
I completed OSHA 30. Took me over a month. I even took a screen shot proving it. They never sent my certificate. Said I didn't complete a quiz even though their system will not allow you to take the final without all quizzes complete. Their system had a glitch. I had a 100 on their final test! They would not return my money or even allow me access for free to retake the whole thing! This was my second course with them. I paid for a third but am afraid to utilize their services and they won't return that money either.
Awful company to deal with. It is my first time using them but it is also my last because they have a bad product and even worse services. Their course information is not up to standards and written poorly. Additionally, they have a lot of technical issues with their site and I can never seem to get a hold of anyone. If I eventually do get a hold of someone, they are unhelpful and uncooperative. They send you in circles only for you to just give up on trying. I feel they prefer it that way. So anyone who wants to buy their courses, just beware of how poorly they will treat you as a customer. They literally don't care to be accountable to you. This is a sign that they don't respect their customers.
Realizing that the Real Estate program course materials were not accurate and poorly managed, I was promised a partial refund but they never did it and they refuse to answer any of my emails addressing this afterwards. I have pursued every means of communication to reach them (email, calls, chat message) and have nothing but countless hours wasted and money taken on a course program that I believe is truly defective in so many ways. Their customer support team is unprofessional, unaccountable, and treat consumers like they can ghost them with the hope that consumers will give up on getting their rightfully promised refund. The fact is - their service is very misleading and calculated, and it is a public concern that there is a corporation deliberately deceiving and defrauding their consumers by selling a program that does not live up to the standards it claims. I wish I looked at more reviews on their company because there are literally hundreds. I especially wish I had known that their company has also violated many state business licensures requirements, resulting in many complaints, fines, and supspensions on them. Had I known of their consistent pattern to disregard basic state licensing rules on their own company's behalf, I would probably conclude that they similarly will disregard their customers concerns as well. They are very unethical on their practices and more people should complain about them to their local consumer protections authority or the Federal Trade Commission (FTC) because they should honestly be looked into for their systematic fraudulent tactics on average consumers.
Signed up and paid for the osha 30 course. Completed my course and was instructed to wait for certification. Ohh no that want the case they lied. I called to request ETA of my certification and they replied that I never finished the course. I asked why did the program say complete. They could not give me a straight answer and said I must pay again and restart the course. Lura rist. Fraud.
Steer away from this corrupt company.
Yes websites sucks a bit but there is better website. Cheaper to get sst on other websites literally almost 100 dollars less in other websites.
Interface to sign people up is maddening and VERY hard to use. Credits expire after one year. BEWARE!