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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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It's helpful to be able to see details of previous orders placed, for the sake of ordering more of the same product...
Quick and easy ;)
Liked it
Can you say switch and bait?
Placing order on line I was told subtotal was 97.99
I had a coupon code taking my online subtotal to 83.29
This did not include tax. NP I thought.
When I received the email confirmation my subtotal was 112.99 --- REALLY and extra 29.70? - I was told that since I clicked and showed up in the description of my order to have 100 free that there is actually a 15.00 charge - THIS IS TOTALLY NOT FREE, ESPECIALLY SINCE THEY ADDED ALMOST TWICE THAT.
I called the 800 number and they could not help me.
Then called customer service who were unable to help saying they would call me back in an hour or so. On line it says changes can only happen within 5 min of placing the order. I got in touch with them on line and they agreed to subtract 15.68 as this was my first order (I guess splitting the amount), and said it would be done in 3 days.
I have now received my order, however have still not been credited the amount I was told. Order place on 1/8. Today is 1/23... I am still awaiting a resolution. Today I counted my wristbands and it was short - they are not righting this and I asked about my credit and was told I need to wait another 3-7 days. If you use 24hourwristbands, please be careful and get everything in writing.
I finally rehere has to be a better wristband company out there. Ceived the credit on 2/7.
You all were very accommodating and respectful. I'll recommend you to everyone. Thank you.
Shipping was a bit late but I was still able to use the beer coolers for my BFA art show reception.
I was impressed with the customer service staff. I place an order with free shipping but they advised me it may not arrive by the deadline. They upgraded my order and all products arrived, well made, by my deadline.
I appreciate the updates, this sort of communication should be an example to how all products should be delivered. Thank you!
And the pins looked great!
The company does not make clear what the production time line is, only that you can get any kind of shipping for no cost. And that is really NOT true. The fact that costs were added after I agreed to a price was shocking to me. I will be following up with both the BBB and the AG in TX on this. Deceptive business practice, unhelpful customer service. Shame on this company.
First time order went smoothly. I'll order from you again.
So very easy thank you
I had to enter quantities 5 times to get it right. The site kept changing the quantities.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members