24HourWristbandsReviews 13,123

Some of the qualifications that I have given are based on the fact that I had to follow up with your delivery system in that I paid and extra amount of money for 2 day delivery. Towards the end of the day after the order it was still listed as in process. I honestly feel if I had not called that it would have been one more day extra beyond the 2 day promise that I had paid extra for. After prodding your customer service person I was guaranteed that it would go out. It did make it on time but I still feel that it would have been delayed if I had not followed up with you.
Thank you
Dan Lane Williams

Ordering was very simple and price was right. After initial order, I received email about product not being available so the offered alternative. Accepted alternative then they couldn't do two colors so I had to pick one then the artwork I submitted wasn't what I got. They kept saying that the art work looked good and tha product would look good. It looked ok but it wasn't the artwork I ordered. We went back and forth about refund which they only offered $20 at first but since they charged a $25 set up fee I said they should refund that as well. I got $40 back on a $65 order so I got 100 14oz cups I didn't like for $25. Could have just gotten plain disposable cups for way cheaper. Original order was 100 12oz frosted cups with 2 color artwork but got 100 14oz clear cups with one color artwork that I didn't order. Very disappointed and I also ordered them 4 weeks before event and after all the back and forth, I got the order a few days before the event. I ordered other items but they were pre-printed items that didn't need personalizing with artwork so those looked fine and didn't have trouble getting those. They charge for rush processing and delivery but in the fine print they state they don't guarantee color, artwork, delivery...so basically nothing. Quality was ok but with the stress of party planning and having to deal with this back and forth wasn't worth it :/