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24HourWristbands

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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24HourWristbands Reviews Summary

24HourWristbands has a rating of 4.5 stars from 13,121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.

This company responds to reviews on average within 29 days

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128,077 reviews

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Lisa B.
0 reviews
0 helpful votes
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Quick, fast and easy to deal with!
January 17, 2018

Quick, fast and easy to deal with! Love that I was kept up to date on each stage of my lanyards! No guesswork was needed! I knew where my products were and when they were shipped. Appreciated the tracking as well. Thanks!

Date of experience: January 17, 2018
Virginia
1 review
0 helpful votes
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Great Customer Service
January 18, 2018

I placed an order and realized after a few days that I was not going to receive it in time for my event. I reached out to the company and Murphy was able to help me find a solution that was acceptable for me. He was very kind and professional. I have been using this company for over 8 years and this reminds as to why I continue to do so...

Thank you Murphy for your outstanding customer service.

Date of experience: January 17, 2018
Christina V.
0 reviews
0 helpful votes
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Quick and easy to use!
January 17, 2018

Quick and easy to use!

Date of experience: January 17, 2018
Ohio
1 review
0 helpful votes
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I was informed that my product was delayed days after ordering due to unspecified issues and right before the offices closed for almost a week for New Years then had to wait even longer as the number of days until the product arrived reset after resolving the issue. I am annoyed by the wait, but the product looks nice. My boyfriend loved it. Dont know how they are in use yet.

Date of experience: January 17, 2018
Texas
1 review
0 helpful votes
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Great Purchase
January 18, 2018

Order was here in a timely manner, and looked exactly like what I uploaded. Will use in the future! Color was exactly like what I selected. Highly recommend paying for the proof because it gave me an exact ideal of what to expect.

Date of experience: January 17, 2018
Georgia
1 review
0 helpful votes
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Good service and always deliver on time will ues again. This is my 4th time ordering from them never had a problem

Date of experience: January 17, 2018
Virginia
2 reviews
9 helpful votes
Follow A R.
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This was my 10th order from this company (with the first order dating back to 2012), and just like the first 9, the product came out great.

The customer service, on the other hand, was sub-par. The website is hard to navigate and not user friendly, the notification system they use is non existentI received an order confirmation and no updates on the status ever again; not even a shipping notification. The one time I used the quick chat option, I was rather rudely told to call in instead (which defeats the purpose of a quick chat). The lack of communication was the biggest disappointment for me.

My first 7 orders or so, I wouldve given a 10/10 for everything, but not so much anymore. I will probably seek another company for my future wristband orders.

Date of experience: January 17, 2018
PR T. 24HourWristbands Rep
over a year old

Dear AR

We would first like to apologize for any inconvenience that you have faced but please know that we as a company have always rectified any mistakes from our side and have always done the most we can with the best of our abilities to help and serve our customer so it seems highly unlikely that this situation would occur. We request you to provide your order number here or call us at 1-855-711-4467 or contact us through our ticketing system so we can look into it and figure out what actually went wrong since we cannot find your order without an order number to provide a reasonable resolution to this matter. We will be waiting for your reply, thank you.

Sincerely,

24HourWristbands.com

Illinois
1 review
0 helpful votes
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Great product
January 18, 2018

I have to say that I really love the bands I ordered and received! I will definitely be using 24HourWristbands in the future!

Date of experience: January 17, 2018
District of Columbia
1 review
0 helpful votes
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Not as pictured
January 17, 2018

The price was good but the color and printing quality was poor. Overall kind of disappointing. I ordered an orange that looked very neon but I got more of a dull rust color.

Date of experience: January 17, 2018
Tad X.
0 reviews
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The artwork was a bit off center and was also squeezed but it overall looks ok.

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
Follow Doug H.
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I just placed an order for small follow-up order for wristbands. Working with Murphy was great and the wristbands are on their way. I would recommend this company for your promotional needs. Fast and efficient. Ask for Murphy!

Date of experience: January 16, 2018
Texas
1 review
0 helpful votes
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Great Service
January 17, 2018

The bands were perfect. Will be using again in the future and I definitely recommend using them for all of your needs.

Date of experience: January 16, 2018
Kentucky
1 review
0 helpful votes
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Custom imprint balloons
January 17, 2018

We were satisfied, but would have liked our design to be a little bigger on the balloon. If I would order again I'd make sure it was bigger.

Date of experience: January 16, 2018
Illinois
1 review
0 helpful votes
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Satisfied!
January 16, 2018

I saw all of the bad reviews, but this company had the best price for me, so I figured I would take a chance. I placed my order and called right away, just to make sure I
Wasn´t going to run into any of the problems I saw other people having.

It turns out I had ordered the text with an outline, which was actually not available, and would´ve pronlonger the order a week or longer.

So once that was cleared over the phone, everything was set, and I believe I got my wristbands earlier than the estimated date, good quality, they were a hit!

Some comments: the text on the wristbands came at different orientations, meaning they were placed differently on each wristband, which actually made it more interesting for me, but could´ve been a potential problem for someone else.

Also the text starts to fade, my guess is because I take a shower with it on? I don´t know what a "high quality" wristband with text is expected to do.

Overall very satified, and I guess I would reccomend to anyone, just make sure you call to confirm your order and all the details are set

Date of experience: January 15, 2018
Australia
1 review
1 helpful vote
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I was gettng a quote on some cocktail napkins Murphy was very helpful and knew his product really well. Yet to place an order.

Date of experience: January 15, 2018
Texas
1 review
0 helpful votes
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Great company
January 16, 2018

Had 100 lanyards made for my company, they arrived early and turned out great I will be moving most of my business over the 24hourwrist bands

Date of experience: January 15, 2018
Erik H.
0 reviews
0 helpful votes
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Easy to create items using your page
January 14, 2018

Easy to create items using your page. Would like to be able to see what a image looks like on item ordered though.

Date of experience: January 14, 2018
Louisiana
1 review
0 helpful votes
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Great Can Coolers!
January 15, 2018

I designed my own can coolers for my wedding and they turned out fantastic. The design that came on the can coolers was EXACTLY how I designed it. I loved the option to have the can coolers made and printed in Texas. I gladly paid extra to have them done here.

Date of experience: January 14, 2018
John R.
0 reviews
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Good
January 14, 2018

Good

Date of experience: January 14, 2018
Frank R.
0 reviews
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I wa very sad and disappointed in the product
January 13, 2018

I wa very sad and disappointed in the product. I needed and wanted the merchandise font would be larger and with a bold color in the message I wanted printed on the bands...what I received was a product that has small font type and there was no color to the message, so one can not hardly even seen the message on the band...very sad with them

Date of experience: January 13, 2018

From the business

With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...


24hourwristbands.com
Founded in 2006
Houston, Texas, United States