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24HourWristbands

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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24HourWristbands Reviews Summary

24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.

This company responds to reviews on average within 29 days

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128,077 reviews

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Lisa J.
0 reviews
0 helpful votes
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Everything Great
February 1, 2018

Everything Great

Date of experience: January 31, 2018
Arizona
1 review
1 helpful vote
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Instant chat help
February 1, 2018

Chat was super quick to helping and fixed my issue within minutes, Nate quickly responded to my desperate cry for help. Thanks Nate!

Date of experience: January 31, 2018
Brent K.
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Great job
January 31, 2018

Great job.

Date of experience: January 31, 2018
Donnie W.
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Overall great experience, I was informed of every step in the making of the product and this was one of the best on line purchase experiences ever!

Date of experience: January 31, 2018
scl J.
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It was exactly what I was expecting and needed!
January 31, 2018

It was exactly what I was expecting and needed!

Date of experience: January 31, 2018
John W.
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Overall it was great
January 31, 2018

Overall it was great. Had a little trouble with the Koolie designer but customer service was able to help.

Date of experience: January 31, 2018
Jody S.
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Quick, nice service
January 30, 2018

Quick, nice service

Date of experience: January 30, 2018
New Jersey
1 review
1 helpful vote
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My first time purchasing from them and Murphy (via chat) answered my question lickidy split! I am excited to get my wristbands and I will be back to leave another review regarding how they came out... stay tuned!

Date of experience: January 30, 2018
Natalie B.
0 reviews
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When we ordered the wristbands, we were told we would have them before a Sunday when we needed them. We did not get them until Monday morning (the day after). They called us asking if it would be okay to get them at a later date. We told them "no" and we paid extra to have them by the date we needed them, so they did not keep their part of the bargain.

Date of experience: January 30, 2018
Maryland
1 review
1 helpful vote
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I was using this site in order to design and order some customizable fans for my school's robotics team. They had a healthy library of different shapes and designs for me to chose from and I was quickly able to find one that suited my needs. The fans were extremely cheap compared to other sites that I had found.

Unfortunately, the site makes it hard to see what your designs look like before you send them. They offer a sort of way around this (you order a preview of your design before they make them but this only is applicable after you've given them your money).

Disregarding this, they have a great live chat service that connects you with employees that can help you tell you what you need to know (I was connected with an exemplary worker named Murphy). It can be a little slow at times but that it to be expected with things like this.

All in all, it was a pretty good experience and it outshined similar situations with other services.

Date of experience: January 30, 2018
Wenatchee S.
0 reviews
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Awesome price
January 30, 2018

Awesome price - great ordering experience

Date of experience: January 30, 2018
Ohio
1 review
0 helpful votes
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Personal wristbands
January 30, 2018

I love the fact that I can go online and make up my own wristbands this is an excellent website and I look forward to doing more business with you the bands are a perfect fit well printed well.

Date of experience: January 30, 2018
Washington
1 review
0 helpful votes
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Not What We Ordered!
January 29, 2018

We ordered regular woven lanyards. The wrong lanyard was sent. When I called, the customer service agent said that the lanyards we received were an upgrade. Did not want the upgrade, but we were stuck with the product because we needed it for an event the next day.
That being said, the graphics and the printing of the lanyards were just fine.

Date of experience: January 29, 2018
PR T. — 24HourWristbands Rep
over a year old

Dear Lori,

We apologize for any inconvenience that you may have, we request you provide your order number here so we can look into why we sent you different lanyards though we are delighted that you liked the products. We would like to offer you a 10% discount on a future order of your choice as a token of our courtesy. Please contact us for any further queries, thank you.

Sincerely,

24HourWristbands.com

Illinois
1 review
0 helpful votes
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Extremely satisfied!
January 30, 2018

I was a little hesitant about ordering anything based off some of the reviews, but figured I'd see for myself. I order 50 custom koozies for a baby shower & they turned out wonderful! They look exactly like the sample i saw when designing them. They arrived within a week and a half which was fine because I ordered way in advance. I would definitely recommend as long as you are giving yourself enough time in case they don't arrive as quickly as you'd like.

Date of experience: January 29, 2018
Emily L.
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Very happy with the quality of these products
January 29, 2018

Very happy with the quality of these products. They are also very fairly priced and the shipping was faster than I was expecting.

Date of experience: January 29, 2018
Indiana
1 review
0 helpful votes
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I spoke with Randall and he was extremely helpful and knowledgeable in the products that I was ordering.

Date of experience: January 29, 2018
Al G.
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Service was great, but the color didn't come out quite as I hope and the logo was runny at the edges of some of the shots. I wish there was a better way to approve a color that's not through the computer screen.

Date of experience: January 29, 2018
Stephen D.
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This product is great but arrived late and held up our sell of the product.

Date of experience: January 29, 2018
Tracy L.
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I appreciate the real-time proof on imprinted materials to get an idea what the finished product will look like.

Date of experience: January 29, 2018
Anthony W.
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So far so good
January 29, 2018

So far so good

Date of experience: January 28, 2018

From the business

With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...


24hourwristbands.com
Founded in 2006
Houston, Texas, United States