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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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We needed to raise money for our cheer team. These wrist bands were perfect. We customized them to match our school colors and logo. Placed our order. Shipping was quick. Price was great. Staff was extremely kins.
Great small prize for a tournament and always ships on time
Good user interface
Great communication and customer service. Quality products.
We love our koozie!
You called me to tell me that black ink wouldn't show up on the balloons, so I switched to white. The font was way too small and the white didn't show up on the yellow balloons very well at all. I received 2 calls from you for the same issue, one after it had been "resolved."
Easy and fast processing with good product delivered.
Fast and easy to design without waiting for a quote. Prices were competitive
The process took a bit longer than the 7 production days + 5 days shipping that was originally stated on the site, but overall the process was easy and user-friendly.
The products are great, with a crisp, clear embossed area and no breakage on any yet, after a week's consistent wear. The price was best I could find, also. The problem I ran into was the service and the delivery time. I had a firm deadline for an event, for which delivery was "guaranteed" when I ordered. I asked for a proof (paid $10 for it) and promptly accepted within minutes of getting the email notification. After getting my 3rd notification and 2nd phone call regarding the order status, I talked to a representative who informed me that they could not tell me the definitive status of the order, nor confirm a delivery date until the product had shipped. In fact, the only way to be sure they could meet my delivery deadline would be to pay for rush delivery. So, I paid more to get them and everything was fine... just didn't like the inconsistency in the process, communication, and lack of assurance that a previously guaranteed service was not guaranteed until I paid more.
Great experience. The design team was always friendly and easy to reach over the phone. Great quality and quantity for a low price. Definitely will recommend to other and will use again in the future.
I called to see the status of my order and was told that it was on hold. I was disconnected from my first CS person. I went through 2 CS personnel to be ultimately told that I my order had been put into production in the hour that I started working with the first CS person. Then I was informed that to guarantee delivery by my date I needed to pay another $170.00 in shipping. Basically, you were holding my order hostage even though it was your fault my order had been on hold. Jordan finally was able to get someone to waive the $170 additional shipping fee and my order arrived on time. Stressful for me as I would have lost a major customer if the products had not arrived on time, and I had to call and find out that you have placed my order on hold to begin with.
Very helpful call service. Easy set up guide and great finished product.
24hourwristbands got my product out on time over a weekend. I never expected to be able to get buttons made and delivered on Tuesday for an order placed late Friday afternoon. The buttons were perfect -- everyone of them is solid and printed correctly.
Quick and easy
Easy to use
Not good bad service and the wristband were not round I have pictures and my money was not returned
I was disappointed by the customer service I received following a portion of my order being missing. The requirement to have an image of the shipping label to file my complaint was ridiculous - I acknowledged receipt of the order - but a portion was missing and the solution presented was ineffective.
Online customer service was nice and easy.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members