Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1xbet

1xbet

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate 1xbet?
grey stargrey stargrey stargrey stargrey star

1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

service
275
quality
862
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Africa
2 reviews
5 helpful votes
Follow Siphamandla T.
Unfollow Siphamandla T.
Share Review
Report Review

Account Number: *******

If you are reading this review please stay away from this company and I hope you haven't deposited yet. Do not make the same mistake I did.

Do not use them as you will not be able to get your money back. Withdrawals are not processed. You will be fooled by their beautiful and stable application.

Date of experience: October 15, 2023
IxBet S. — 1xbet Rep
over a year old

Hello!

Thank you for reaching out to us. Please contact us at [email protected] so that we could help you with your situation

All the best,
The 1xBet Team

Indonesia
1 review
0 helpful votes
Follow QWert Y.
Unfollow QWert Y.
Share Review
Report Review

Nice app
August 16, 2023

1xbets app is really the best among all I tried, they have few options how you can register and the best for me - you can sign up in one click and also use promocode - perfect for me
P.S. promocode works just fine - I gave it my friends as well and they had no problem

Date of experience: August 16, 2023
IxBet S. — 1xbet Rep
over a year old

Hello!

Thank you very much for taking the to let us know how you feel about our product, it is greatly appreciated!

All the best,
The 1xBet Team

India
1 review
0 helpful votes
Follow Vishnu V.
Unfollow Vishnu V.
Share Review
Report Review

Worst app
May 16, 2023

I place a bet on one team and the app that place the bet on opposite team my boot and winning amount totally loss
So don't trust that app its fake and its cheating app
Avoid this app

Date of experience: May 16, 2023
IxBet S. — 1xbet Rep
over a year old

Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please contact us at [email protected] so that we could help you with your situation

All the best,
The 1xBet Team

India
1 review
0 helpful votes
Follow Rajeev B.
Unfollow Rajeev B.
Share Review
Report Review

Site used to be very good but sadly from past month they have restricted my odds.

I was a 5+ year old user of 1xbet and still they decided to put my account on some limit where I get horrible odds and I can only bet max 10$ ( earlier I used to bet 200$-2k$ easily...
On top of that I spent 5+ years in climbing VIP rank in casino and they took it away as I am not getting any cashback also i'm ineligible to their bonuses now...

Sadly customer executive was of no help and now im stuck with such horrible odds
Basically im getting odds like w1 1.2 and w2 2.1 which is like 40% house edge or something...

They also told me to contact through their facebook but that executive is also not replying to me anymore.

I never had any serious issue with 1xbet prior to that but sadly this is enough for me to switch to other sites specially after seeing how they treat their long term customer.

Gaming Account Number - *******

Date of experience: May 4, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Rajeev,

Thank you for contacting us! Please provide your gaming ID to [email protected] so that we could look into your case and help you with it

Malaysia
1 review
0 helpful votes
Follow Raymond L.
Unfollow Raymond L.
Share Review
Report Review

This company is scam. I registered account and made deposit MYR15.00 and won MYR3++.00 so decided to make MYR300.00 withdrawal. Guest what? Withdrawal denied. This company is surely scam. Don't make any deposit. Sure you won't get your winning in real money.

Date of experience: March 18, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Raymond!

Please provide your gaming ID so that we could look into that for you

Best regards,
The 1xBet Team

India
1 review
0 helpful votes
Follow Aditya T.
Unfollow Aditya T.
Share Review
Report Review

Fraud Alert
March 6, 2023

Biggest and biggest fraud company... Never play there.Big scammer #MC #BKL #Randikiaulad1Xbet #savemoney

Date of experience: March 6, 2023
IxBet S. — 1xbet Rep
over a year old

Hello!

Would you please tell us is there's anything regarding your gaming ID you need assistance with?

All the best,
The 1xBet Team

Pakistan
1 review
0 helpful votes
Follow Hamza A.
Unfollow Hamza A.
Share Review
Report Review

Sir my name is hamza and I deposit my money in 1xbet I don't recieve my deposit please recover my deposit

Date of experience: March 4, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Hamza!

Thank you for reaching out to us. Would you please provide us with some more info so that we could assist you with this case? We would need the date, time, payment system, transaction ID & your gaming ID

All the best,
The 1xBet Team

India
1 review
0 helpful votes
Follow Mayur K.
Unfollow Mayur K.
Share Review
Report Review

1x Bet thieves
March 4, 2023

1x bet has stolen my money fraudulently and not crediting it anymore,can any one suggest what lega steps can be taken. They are not even replying to my emails.

Date of experience: March 3, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Mayur

Thank you for reaching out to us!

In order to resolve your situation, we kindly ask you to contact us on our 1xBet Official page – https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details

We will check all the information and get back to you with an answer

Best regards,
The 1xBet Team

India
1 review
0 helpful votes
Follow S S.
Unfollow S S.
Share Review
Report Review

No 1 scam site
March 2, 2023

While withdrawal time it ask for documents varification,after all the documents submission they deleted my ID,they did not given my winning amount as well as deposit amount,such a scam app
Very bad

Date of experience: March 2, 2023
IxBet S. — 1xbet Rep
over a year old

Hello!

Thank you for contacting us. Would you please provide us with your gaming ID so that we could assist you with your case?

All the best,
The 1xBet Team

Spain
1 review
5 helpful votes
Follow Samuel R.
Unfollow Samuel R.
Share Review
Report Review

Good one
February 28, 2023

Good bookmaker, high odds, user friendly interface. So far no complaints. The betting lines are constantly updated, and the site offers excellent live betting options

Date of experience: February 27, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Samuel!

Thank you very much for taking the time to provide feedback about the Company

All the best,
The 1xBet Team

India
1 review
0 helpful votes
Follow Viraj P.
Unfollow Viraj P.
Share Review
Report Review

I tried to withdraw 2000inr and it was approved but after 2 days it got rejected and i didn't get any money
I tried again it's same again & again
They're just scamming

Date of experience: February 24, 2023
IxBet S. — 1xbet Rep
over a year old

Dear Viraj,

This request was paid out, if you have not received, then please send the bank statement to [email protected]

Best regards,
The 1xBet Team

Canada
1 review
0 helpful votes
Follow Elvin G.
Unfollow Elvin G.
Share Review
Report Review

Sent then 144 usd, I can see that money sitting in their wallet, but they refuse to deposit to my 1xbet account. I sent them email it's been a week no answer. Are they scaming people? Because their support chat seems very weird with 0 knowledge of the product they offer. Where I can find their physical adress to take this further?

Date of experience: February 3, 2023
IxBet S. — 1xbet Rep
over a year old

Hello, Elvin

Thank you for contacting us! Please provide us all the information you can regarding this deposit so that we could check it for you, such as your gaming ID, date, time, hash ID, transaction ID, and we'll assist you with that. Looking forward to your reply!

All the best,
The 1xBet Team

India
1 review
0 helpful votes
Follow Ashok M.
Unfollow Ashok M.
Share Review
Report Review

Worst website
January 24, 2023

I withdraw *******/ on 21/01/2023 its will tell after 48 hours your withdraw is rejected its a scam
They could not give the winning money also they will give its a No1 website

My id is *******
Ashok
India

Date of experience: January 23, 2023
IxBet S. — 1xbet Rep
over a year old

Dear Ashok M.,

Thank you for your feedback!

In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.

We will check all the information and get back to you with an answer

All the best,
1xBet Support

India
1 review
0 helpful votes
Follow Rohit V.
Unfollow Rohit V.
Share Review
Report Review

Plz don't play 1X bet casino mother fuker casino this casino withdrawal problem and loss or all money

Date of experience: January 21, 2023
IxBet S. — 1xbet Rep
over a year old

Dear Rohit V.,

Thank you for your feedback.

To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction, the name of your payment system and the transaction ID. We will check all the information and get back to you with an answer

All the best,
The 1xBet Support

India
3 reviews
2 helpful votes
Follow D N.
Unfollow D N.
Share Review
Report Review

Unsettled amount
January 10, 2023

Dear all this is to bring to your notice that please don't take risk investing with 1XBET, they just collect our deposits & when you withdraw they keep giving reasons after reason's. They are looting our money. For everyone's reference & proof you can check my screenshot. From 21st April 2023 they are giving reasons. This is a cheating site also they are bankrupt.

Date of experience: January 10, 2023
IxBet S. — 1xbet Rep
over a year old

Hello,

Thank you for contacting us! Would you please provide us with the more details on the matter so that we could check it for you?

Best regards,
The 1xBet Support

India
1 review
0 helpful votes
Follow Uppala G.
Unfollow Uppala G.
Share Review
Report Review

Hi Have placed withdrawal request of 7000rs, money was not credited to my account but they send Message that withdrawal is successful, i have mailed them with my account statement PDF as well but no response from them.
Gaming account: *******

Date of experience: January 8, 2023
IxBet S. — 1xbet Rep
over a year old

Dear Uppala,

Thank you for your feedback!

In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.

We will check all the information and get back to you with an answer

All the best,
1xBet Support

GB
1 review
0 helpful votes
Follow Mick M.
Unfollow Mick M.
Share Review
Report Review

I've seen all these bad reviews about 1xbet they even advertise their company on copyright movies that you can download from sites like piratebay wouldn't be surprised of this company was owned by valdimir putin

Date of experience: December 31, 2022
IxBet S. — 1xbet Rep
over a year old

Dear Mick,

Thank you for your feedback. If you are customer of 1xBet Company and faced with controversial situation, describe it please in more details and provide your client ID number. We will check all the information and surely get back to you with the answer

All the best,
The 1xBet Support

France
2 reviews
1 helpful vote
Follow Tom J.
Unfollow Tom J.
Share Review
Report Review

Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions

Date of experience: December 21, 2022
IxBet S. — 1xbet Rep
over a year old

Dear Tom,

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Bangladesh
1 review
0 helpful votes
Follow Md H.
Unfollow Md H.
Share Review
Report Review

Client ID: *******
Exact Transaction Date: 28.11.2022
Exact Transaction time: 19:49 & 20:06 BD time
Amount of Transaction: ******* bdt
Name of Payment System: Rocket
Transaction ID: *******917]]

I am done with this scam site! I lost withdrawals without any reason. They say completed but I didn't receive my money. When I ask to support, they keep waiting for 7 official days. After end of the time, they say your video or anything doesn't meet our requirements. If you send them as they asked for, your mail will be with quota exceeded reply.
Till now, I am sure they are totally scamming people. See the other reviews!
I have all my proofs of their scamming.
I will keep posting to each and every forum for letting people know. Please do the same guys who get scammed like me.

Date of experience: December 12, 2022
IxBet S. — 1xbet Rep
over a year old

Dear Md H.,

Thank you for your feedback!

In order for us to check all the information regarding your situation, we need more information. Please provide the screenshot of your transaction. We'll check all the information and surely get back to you with the answer

Looking forward to hearing from you soon!

All the best,
The 1xBet Support

Puerto Rico
1 review
0 helpful votes
Follow Apostador A.
Unfollow Apostador A.
Share Review
Report Review

Steal
December 6, 2022

6 of 6 Results But they say i loss the bet because i dont say they gonna win in Penalties? When you make the Bet, the option say to choose who win the match in general. Not By Penals, Not In extra time. Only say who's gonna win? X1 OR X2 And I did it and win the bet, but they steal the money and change the rules so yeah. Dont bet in here, this is trash

Date of experience: December 6, 2022
IxBet S. — 1xbet Rep
over a year old

Dear Apostador A.,

Thank for your review!

To understand all the situation, please describe your question in more details and provide your client ID and the bet slip number. We also kindly ask you to provide links to the sources that confirm the bet is a win. We'll surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support