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1xbet

4.3

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1xbet Reviews Summary

The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.

This summary is generated by AI, based on text from customer reviews

service
275
quality
862
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Uganda
1 review
0 helpful votes
Follow Serge M.
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Made a deposit on Sunday afternoon before a Premier League slate. Expected some kind of delay because it was the weekend. Instead it went through in under three minutes. Pleasantly surprised. 1xbet clearly does not shut down on weekends like some other platforms tend to.

Date of experience: April 14, 2026
VE
1 review
0 helpful votes
Follow Antonio E.
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Its nice that I dont have to confirm anything every single time. Withdrawals usually take up to an hour, but... I've had to wait two and a half hours for the last couple of withdrawals.

Date of experience: April 14, 2026
IxBet S. — 1xbet Rep
4 hours ago

Thank you for your feedback! We're glad to hear that the withdrawal process is generally convenient for you. We apologize for the recent delays — occasionally processing times may vary due to additional checks or system load. We appreciate your patience and are working to keep everything as fast as possible.
Best regards,
1xBet Team

Ghana
1 review
0 helpful votes
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Kept getting rejections on my document photos without understanding why. Asked support in the chat. They explained the exact requirements clearly: good lighting, all four corners visible, absolutely no reflections. Applied their advice on the next attempt and got approved within three hours easily.

Date of experience: April 8, 2026
IxBet S. — 1xbet Rep
4 hours ago

Thank you for sharing your experience! We're glad our support team could clearly explain the requirements and help you successfully complete the verification. We appreciate your effort and patience.
Best regards,
1xBet Team

Sierra Leone
1 review
0 helpful votes
Follow Sylvain A.
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Money left my card but did not hit the balance. Contacted chat support and they traced the transaction. Took about 20 minutes to resolve and they added a small bonus for the inconvenience. Not ideal that it happened but the resolution was handled quickly and professionally.

Date of experience: April 14, 2026
IxBet S. — 1xbet Rep
4 hours ago

Thank you for your feedback! We're sorry for the inconvenience you experienced, but we're glad our support team was able to resolve the issue quickly and professionally. Your understanding means a lot to us.
Best regards,
1xBet Team

Ethiopia
1 review
0 helpful votes
Follow Patrick M.
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Requested exactly 240 dollars and 240 dollars arrived in my account, no deductions, no surprise fees hiding anywhere. I have used bookmakers that take a percentage on withdrawals and frame it as a standard service charge, 1xbet has never done that in all my time here

Date of experience: April 14, 2026
IxBet S. — 1xbet Rep
4 hours ago

Thank you for your feedback! We're glad to hear that your withdrawal was processed exactly as expected, without any hidden fees. We appreciate your trust and are happy to provide a transparent experience.
Best regards,
1xBet Team

TZ
1 review
0 helpful votes
Follow Emmanuel K.
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Small delay but arrived fine
April 14, 2026

Usually my deposits come through in a couple of minutes. This time it sat pending for about 50 minutes. Wrote to support, they confirmed everything was fine and it appeared shortly after. Not a regular occurrence so I will not hold one instance against the platform.

Date of experience: April 14, 2026
IxBet S. — 1xbet Rep
4 hours ago

Thank you for your feedback! We're glad to hear that the issue was resolved and your deposit was successfully credited. Occasional delays can happen, but we appreciate your understanding and trust.
Best regards,
1xBet Team

Nigeria
1 review
0 helpful votes
Follow Joyce L.
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I have been using 1xbet for nine months. In that time I have made probably 35 withdrawal requests. Not one failure. Not one amount that did not match what I requested. Not one instance where money genuinely disappeared without explanation. Complete trust at this point.

Date of experience: April 13, 2026
IxBet S. — 1xbet Rep
17 hours ago

Thank you for your trust and for sharing your experience! We're pleased to hear that your withdrawals have been consistently smooth and accurate. Your confidence means a lot to us.
Best regards, 1xBet Team

TZ
1 review
0 helpful votes
Follow Marie N.
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Transferred USDT from my wallet. Took about 30 minutes due to blockchain confirmations which is just how crypto works. The amount was precise with no rounding errors. I have had bookmakers round down and keep the difference before. Not the case here, everything was exact.

Date of experience: April 13, 2026
IxBet S. — 1xbet Rep
17 hours ago

Thank you for your detailed feedback! We're glad to hear that your USDT transfer was processed accurately and transparently. Blockchain confirmation times can vary, and we appreciate your understanding. It's great to know everything met your expectations.
Best regards, 1xBet Team

Singapore
1 review
0 helpful votes
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Cool mobile app
April 13, 2026

Its much easier to top up through the app than on a computer-just a couple of taps on the screen and you are done.
Im deducting a point because I got an error a couple of times during payment, but it worked on the second try.

Date of experience: April 13, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for your feedback! We're glad you find topping up through the app convenient. We apologize for the temporary error during payment and appreciate your patience.
Best regards,
1xBet Team

Florida
1 review
0 helpful votes
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Deposit landed before kickoff
April 13, 2026

Topped up my account about 20 minutes before the match. Money appeared on my balance within two minutes. No delays, no drama. This is the kind of reliability you need when trying to catch good odds before a game starts. Very happy with that experience overall.

Date of experience: April 13, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for sharing your experience! We're glad your deposit was quick and smooth, and that it helped you enjoy the game with confidence.
Best regards,
1xBet Team

Ghana
1 review
0 helpful votes
Follow Patrick K.
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First set of photos was rejected because of glare on my passport, Second attempt was sharper and approved in about five hours. Lesson learned: take photos in good lighting with no reflections, It is obvious in hindsight but genuinely annoying to figure out while mid-process.

Date of experience: April 13, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for your feedback! We're glad your documents were successfully verified, and we appreciate your patience during the process.
Best regards,
1xBet Team

Indonesia
1 review
0 helpful votes
Follow Urmila J.
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Transfered money from my cryptowallet. It usually takes about 45 minutes to arrive. Its not instant, of course, but its acceptable. Main thing is that everything shows up correctly in the betting app, so I can place my bets

Date of experience: April 12, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for your feedback! We're glad your transfer arrived correctly and that you were able to place your bets without issues.
Best regards,
1xBet Team

Ethiopia
1 review
0 helpful votes
Follow Jabulani M.
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I withdraw every couple of weeks, usually between 100 and 300 dollars. The timing varies from 20 minutes to an hour and a half. But it always arrives within two hours at absolute most. That predictability is what keeps me trusting this platform over the long term.

Date of experience: April 11, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for sharing your experience! We're glad our withdrawal process is reliable and helps you feel confident using our platform.
Best regards,
1xBet Team

Singapore
1 review
0 helpful votes
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Standard procedure
April 10, 2026

I didnt expect anything from the verification process other than the wait itself while they checked my information. On the bright side, they didn't ask any unnecessary questions and finished the verification in a couple of hours.

Date of experience: April 11, 2026
IxBet S. — 1xbet Rep
1 day ago

Thank you for your feedback! We're glad your verification was completed quickly and smoothly without any unnecessary steps.
Best regards,
1xBet Team

Egypt
1 review
0 helpful votes
Follow Adriane L.
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I'm a fan of the 'Betting Exchange' section. It's nice to have the option to bet against other players rather than just the house. It adds a layer of strategy that keeps the experience from getting stale

Date of experience: March 6, 2026
IxBet S. — 1xbet Rep
4 days ago

Thank you for your feedback. We appreciate you sharing your impressions about this feature.
Best regards,
1xBet Team

Egypt
1 review
0 helpful votes
Follow Rolland G.
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The odds are great but the verification process felt like an interrogation. I had to send several high res photos. I understand it's for security but a more streamlined ID portal would make the experience much smoother

Date of experience: February 22, 2026
IxBet S. — 1xbet Rep
4 days ago

Thank you for your feedback. We appreciate your comments and will take them into account to improve our processes.
Best regards,
1xBet Team

Bangladesh
1 review
0 helpful votes
Follow Prateet S.
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Recently, I tried the app, and one thing that really impressed me is that it provides high performance and stable access to betting especially during the big matches and when there is also a higher frequency of users there.

Date of experience: April 5, 2026
IxBet S. — 1xbet Rep
4 days ago

Thank you for your feedback. We appreciate you sharing your experience with the app's performance and stability.
Best regards,
1xBet Team

Ireland
1 review
0 helpful votes
Follow Henry C.
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The loyalty program is surprisingly transparent. You earn 'promo points' for every bet, which you can then trade in a dedicated store for free bets on specific sports. It feels more like a reward system than just a marketing gimmick

Date of experience: February 12, 2026
IxBet S. — 1xbet Rep
4 days ago

Thank you for your feedback. We appreciate you sharing your impressions about the reward system.
Best regards,
1xBet Team

Nigeria
1 review
0 helpful votes
Follow Thembi M.
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Withdrew a larger amount than usual after a strong week, took about six hours from request to arrival. Support confirmed it was a routine security check for larger amounts. They communicated clearly throughout and nothing went missing, slightly frustrating but completely understandable given the amount involved

Date of experience: April 9, 2026
IxBet S. — 1xbet Rep
4 days ago

Thank you for your feedback. We're grateful for your understanding and for sharing your experience with us.
Best regards,
1xBet Team

Indonesia
1 review
0 helpful votes
Follow Manoj L.
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I went through the verification process before withdrawing my funds... It's a shame I didn't do it much earlier. I ended up having to go through it after I'd already won a large sum. I had to spend two days communicating with customer support, trying to get them to hurry up.

Date of experience: April 9, 2026
IxBet S. — 1xbet Rep
5 days ago

Thank you for your feedback. We're sorry the verification took longer than expected and appreciate your patience.
Best regards, 1xBet Team