Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dude this site absolutely rocks! Been gambling online for years across different platforms, and 1xbet definitely among the better ones available in Southeast Asia region. Quick deposits via local e-wallets like GrabPay and TNG which super convenient, competitive odds especially for regional sports that other international sites don't cover, and most importantly — they actually pay out your winnings without making excuses or asking for ridiculous documentation. Made ₱******* profit during basketball season betting on PBA games and local university tournaments. Love that they cover our local leagues not just international matches like NBA or Premier League.Had one problem with deposit not showing up immediately but they resolved within 2 hours with bonus for inconvenience.
Solid platform bro! Been using for about 2 months now and no major complaints. The football betting section is on point — made decent money during the recent Premier League matches. Won RM850 last week betting on Man City, odds were pretty good. Deposit via TNG wallet is super fast, like instantly credited. Only thing is sometimes the app bit laggy during peak hours but not too jialat. Overall worth it for sports betting.
Thank you for your feedback! We're glad you enjoy football betting, fast deposits, and reliable odds on 1XBet, and we'll keep working to improve app performance.
1XBet Team
A good bookmaker, they pay out money on time and without any questions, but there are questions about deposits because lately, money has been arriving later than desired.
Thank you for your feedback. We're glad withdrawals are smooth and will continue working to make deposits faster and more convenient.
1XBet Team
Tried many betting sites before but 1xbet is the most reliable. Their verification process is thorough but fair. Once you're verified, everything is smooth sailing. Playing mostly casino games and sports bets. Customer service is polite and helpful when needed.
Thank you for your feedback! We're glad you find 1XBet reliable and enjoy our casino, sports betting, and helpful customer service.
1XBet Team
My kakis recommended it after they all been winning money consistently and now I understand why they so excited lol. Love the live casino section — those pretty dealers make the games way more interesting hehe, feels like sitting in real Genting casino but from comfort of my room. Won S$650 playing baccarat last weekend during CNY period when everyone gambling mood. Was quite nervous at first because betting big money but the dealer very encouraging and friendly. Money came to my OCBC account next morning without any drama or extra charges. The mobile app works perfectly on my iPhone 14, no crashes or weird glitches like some other gambling apps I tried before. Definitely recommend to anyone looking for reliable gambling site that actually pays out. Been telling all my friends about it already.
Thank you for your feedback! We're glad you enjoy our live casino, smooth mobile app, and reliable payouts on 1XBet.
1XBet Team
Woke up early this morning, feeling great, the weather is perfect, it's my birthday today, plus I got a bonus for getting older :) Thank you 1XBET for not forgetting
Thank you for your feedback! We're glad we could make your birthday even more special with a bonus.
1XBet Team
Recently, there have been delays in withdrawing money. You can wait for up to 10 hours, but everything always speeds up through customer support. But again, maybe this can be fixed so that money can be withdrawn without delays.
Thank you for your feedback. We're aware of withdrawal delays and are working to make the process faster, while our support team remains ready to assist whenever needed.
1XBet Team
A year ago, I started playing all kinds of games on 1xbet. I was given 100 free spins for a year of cooperation, and now I'm going to quickly play them off, as usual, and have some fun.
Thank you for your feedback! We're glad you're enjoying your anniversary free spins and having fun on 1XBet.
1XBet Team
I was impressed by the work of the 1xbet support service. There was a small problem with the account, I wrote to the chat and in a couple of minutes I already received a full answer. The guys help quickly and in a friendly way, this is very important for the capabilities of the site. At first glance, it may seem difficult to solve some problems, but in fact, everything is as simple as two times two. It feels like the team is really interested in the satisfaction of users. So for everyone who is looking for quality support, this is the place
Thank you for your feedback! We're glad our support team could assist you quickly and effectively, making your experience on 1XBet smooth and enjoyable.
1XBet Team
Quick deposit via GPay which took literally 30 seconds, decent bonuses that actually have reasonable wagering requirements, and most importantly — they actually pay out your winnings without making excuses. What else do you really need from a betting site? Won ₹9200 on cricket last month by making smart bets on underdog teams and got the money within hours of requesting withdrawal. The app works smoothly on my Redmi phone, doesn't crash during important matches like some other apps I've tried. Live betting interface is clean and easy to use even when you're trying to place quick bets during over breaks. Been recommending it to friends.
Thank you for your feedback! We're glad you enjoy our fast deposits, smooth app, and reliable payouts, and that 1XBet enhances your betting experience.
1XBet Team
Had to contact support because my bonus wasn't activated properly. They sorted it out but took almost a day to respond. The games are good though, especially the live sports betting. Odds are competitive compared to other sites I've tried.
Thank you for your feedback. We're glad you enjoy our games and competitive odds, and we'll continue working to improve response times for support requests.
1XBet Team
I withdraw money to a cryptocurrency wallet, and even amounts over $100 are withdrawn without any problems or difficulties. So far, I haven't withdrawn more than $300, but even $300 took 2 hours to withdraw, and I thought, "Wow, that was fast"
Thank you for your feedback! We're glad to hear that cryptocurrency withdrawals on 1XBet are fast and convenient for you.
1XBet Team
The bets on the site are what I like. However, sometimes the odds could be higher. Overall, not bad.
Thank you for your feedback! We're glad you enjoy our betting options and will continue working to provide competitive odds.
1XBet Team
I am very grateful to the support service of 1xbet for helping me with the verification process. It was clear what was wrong, I covered the information with my finger and thought it wasn't necessary.
In short, thank you.
Thank you for your feedback! We're glad our support team could assist you and make the verification process clear and straightforward.
1XBet Team
I will take the liberty of lowering the rating by one star for account verification. More precisely, for the fact that it is taking so long. I sent all the documents you requested, but for some reason the process was still delayed. I re-photographed them, or rather made scanned copies, opened new case and then everything was confirmed. But I would have liked to have been informed about this, rather than having to figure it out myself.
Thank you for your feedback. We apologize for the delay in verification and appreciate your patience. We're working to make the process faster and keep users better informed throughout.
1XBet Team
Dude this platform is absolutely fire! Been using for 4 months now and never had any payment issues which is rare these days. Love betting on kabaddi matches — easy money if you know the teams and follow the league regularly. Made around ₹8000 just from Pro Kabaddi League this season. The interface could be prettier honestly, looks a bit dated compared to some newer apps, but functionality is solid and that's what matters. Live streaming works well during matches, helps with in-play betting decisions. Customer support is decent too, helped me understand some betting terms when I was starting out. Deposits via UPI are instant which is convenient.
Thank you for your feedback! We're glad you enjoy betting on 1XBet, find our live streaming and deposits convenient, and appreciate the support from our team.
1XBet Team
Yesterday I visited the 1xbet website and encountered minor technical difficulties. I wrote to the support service - and lo and behold, the operator responded almost instantly. It's unique how the specialists work here. The issue was resolved in a few minutes, and this even managed to surprise me. Usually I faced long waits, but here everything is prompt. If something goes wrong, don't worry! The support is just super, I recommend it to everyone!
Thank you for your feedback! We're glad our support team could resolve your issue quickly and provide a smooth experience on 1XBet.
1XBet Team
The platform has a good collection of bonuses, but there is not enough variety of promotions for regular players. I hope 1xbet will offer something creative.
Thank you for your feedback. We appreciate your suggestions and are constantly working to create more diverse and engaging promotions for our regular players.
1XBet Team
I decided to withdraw all the money I had earned on the platform, but it says I need to verify my account. On the plus side, the last verifications went quickly, but it's still annoying.
Thank you for your feedback. We understand that verification can feel inconvenient, but it helps ensure security and faster withdrawals in the long run.
1XBet Team
In fact, I was always afraid of the verification process, I thought it would be torture. But on the 1xbet platform everything turned out to be extremely simple. The whole process took about 10 minutes, and all the documents were checked quickly. I just uploaded photos of my passport and that's it - no unnecessary questions. This is great, because you don't need to waste time on long waits. After verification, I discovered new opportunities, including higher withdrawal limits. So don't be afraid, guys - everything will be fine!
Thank you for your feedback! We're glad the verification process was smooth and quick, and that it opened up new opportunities for you on 1XBet.
1XBet Team
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Thank you for your feedback! We're glad you enjoy the fast deposits, wide sports coverage, and reliable payouts on 1XBet, and we appreciate your kind words about our support.
1XBet Team