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1supershop Reviews Summary
1supershop has a rating of 1.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1supershop most frequently mention phone number, credit card and total scam. 1supershop ranks 801st among Electronics sites.
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No way to contact these people. Need a legit U.S. phone number.
I need a tracking number, never got one
I want the 36" grill I ordered, SOMETHING
Ordered the black stone grill never got order jan 1 st never seen it or got any email it's a sham how people take your hard durn money and get away with it
I ordered the Blackstone 36 " gas griddle for $89.90 stating delivery in 7 days. No tracking info ever received. Email sent no info returned. Allowed 1 month for overseas delivery, called credit card company explained I was scammed. They refunded my money.
Ordered a grill did not get it. No one answered any of my emails. Do not order anything from this site
I ordered a stroller and got a iPhone charging cable. I printed my receipt and the canned email response they always send. I also filled out an RMA on their website. I took the receipt and canned response plus the package and cable to my bank and they processed a chargeback. This is possible if you used a visa or mastercard.
I ordered a 36" Blackstone propane griddle from this store on January the 11th. Delivery promised within 7 days or it's free.
I have e-mailed the store and sent them a copy of my "successful purchase invoice". Have received multiple canned e-mail responses promising nothing.
This place is a SCAM, stay away
I was foolish enough to order a grill for half price from a Facebook ad but after seeing the same company offering a Weber Grill ($500+ in stores) for $89, I knew I was in trouble. I emailed immediately to cancel my order: no response. Emailed again a day or so later: no response. Called the number in UK listed on their website: Error - number is unrecognizable. Emailed a last time: no response. Called my CC company and hope to get reimbursed. Checked their website: It is based in UK, selling products in the USA. The shop is powerd by a Chinese company. Untraceable. I'm going to cancel my credit card!
I saw an ad for a carseat in my newsfeed, I followed link and purchased it. It stated on time gauranteed 7 day delivery! So today being day 7; I emailed them my order # and a picture of their guarantee. After no reply I went onto their site and read about their live chat and 24 hour exceptional phone service... I cant find No chat live or not! And the 12 digit phone number did not lead to even a ringing phone! So now Im out $90! Thanks facebook!
I ordered a Dyson Stick vac (which should cost $300) from 1supershop on 01/03/2019. It is now 01/******* and not a word from them. They took the money off my credit card immediately. They gave me no tracking # and when I tried to reach them their phone was not valid.
It was my first purchase from this page i had no idea of there there product but they are one of the promising and excellent Page i have ordered. Thank you..
I ordered a car seat, they sent me a usb cable! Stay away from this website! Facebook should remove them from being one if there ads!
Their phone number doesn't exist and doesn't work. They never sent me a tracking number either. The item was never received. They are a scam and they do not reply to emails. They sent a generic email with lots of grammatical errors, but no tracking number. SCAM SCAM SCAM!
I ordered a car seat/stroller from their online store which had been advertised on Facebook. All I received was an email confirmation that my payment was paid. I emailed them 9 days later asking when my order was being shipped. I didn't get a response. I went to their site, logged in and noticed that I could get a refund if I didn't get my purchase in 7 days. I wrote and requested a refund. Again, no response. I tried to log in to their site again and was told that the email and password didn't match. I tried several attempts and assumed that this company was avoiding me. I notified my bank and this company is flagged. Please, do NOT order from this site! Their phone number is invalid.
Thank you for all of the information and allowing me to save $100 on that 36" griddle grill. I did some of my own researching and for those of you that are looking to make complaints about the site here is what I found. You can see there is a contact email and phone for abuse
Registrar Abuse Contact Email: *******@godaddy.com
Registrar Abuse Contact Phone: *******505
DO NOT BUY! Ordered the 36" Griddle... took my money right away, emailed me an order confirmation. Still have not received it, email gets bounced back and phone is disconnected. DO NOT WASTE YOUR MONEY LIKE I DID!
This side is a scam seller.Do not try it ever. Waste of time and you may loose you money. They always advertise through FACEBOOK.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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