On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I listen to the guys putting the table together and the chairs and as I overheard them, I could tell how careful they were about getting the installation exactly right. There were a couple instances where they started to install. Things may be backwards or whatever but they quickly corrected themselves. It seemed that one of the guys was in training, and the other guy was an expert. There were about five or six instances where things could have gone south, but the expert made sure that it was done properly.
They stayed in contact with me every step of my order. Due to my location of where I live I had to pay a delivery fee but they upgraded me to white glove delivery and also scotch guarded my couch with no additional charge. Will order from them again in the future!
Dear Jade,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're delighted to hear of your satisfaction.
We strive to maintain a gold standard in customer service, ensuring every interaction is marked with professionalism, attentiveness, and seamless coordination. It's a point of pride for us to go above and beyond, delivering not just products, but experiences that leave a lasting positive impression.
Your kind words affirm the effort we put into our work every day. It is this consistent dedication to excellence that underpins our commitment to every customer we have the pleasure of serving.
We look forward to continuing to exceed your expectations and providing the stellar service that has become our hallmark.
Best regards,
Customer Experience Team
I had never heard of this furniture site, but when I searched the couch I wanted and 1StopBedrooms came up and had great reviews. I ordered the couch off the site (for half the price of other retailers). The couch did not initially ship by the expected date, so I contacted customer service. They got back to me within a day and let me know it was a manufacturing delay. From that point forward customer service kept me updated along the way. The delivery was smooth and everything was packaged nicely. I will definitely be purchasing from 1StopBedrooms again.
Dear Mary,
We are deeply honored by your kind words and positive feedback. Thank you deeply for taking the time to share your experience with us.
Every day, we strive to uphold our commitment to exceptional customer service and high-quality products. This unwavering dedication is a cornerstone of our operations, and we take pride in the trust our customers place in us.
We're delighted to hear that our team's proactive communication and smooth delivery process resonated with your expectations. Our primary goal is, and always will be, to provide an outstanding shopping experience, ensuring our customer satisfaction is met at every stage of the journey.
Again, thank you for affirming the hard work we put in every day. Your support fuels our passion and commitment towards maintaining a consistently high standard of service. We look forward to being there for your future home furnishing needs.
Best Regards,
Customer Experience Team
After a horrible experience with a local furniture company that went out of business before getting the furniture in that I ordered, I was able to find the successfully find the exact pieces on 1StopBedrooms and for a better price. Even though the items I wanted was backordered with the manufacturer, I still received everything in exactly 30 days which was sooner than I expected. They communicated well throughout the entire experience, my call to customer service was superb and the delivery driver was nice enough to honor my request to make sure the items were left under my carport so they weren't exposed to the rainy weather. I'd definitely shop with 1StopBedrooms again!
Dear Courtney,
Thank you for taking the time to share your fantastic experience. We truly appreciate your engagement and it is always rewarding to hear from our valued customers.
Our team is committed to delivering world-class service, and your experiences are a testament to the diligence and dedication we put into every aspect of our work. We strive to meet and exceed customer expectations at every turn, and it's heartening to know we hit the mark for you.
Your story strengthens our belief that we are doing right in our continuous efforts to provide the best possible service. We look forward to serving you again in the future and continuing our tradition of excellence.
Warm Regards,
Customer Experience Team
Feel like I got up sold on some stuff who knows worst case I dispute yolo
From order to delivery it was seamless. No pushy salespeople!
Dear Michael,
It's wonderful to hear from you. We appreciate you taking the time to share your positive feedback.
Your engagement is what motivates us to continually strive for excellence. We strongly believe in providing our customers with a hassle-free and enjoyable experience, without the pressure that can often accompany the sales process.
Our team is steadfast in maintaining high standards in customer service. We take pride in ensuring that from order to delivery, the process is as smooth and seamless as possible.
Thank you for recognizing our consistent excellence in service. We look forward to continuing to serve you with the same level of dedication and quality in the future.
Best Wishes,
Customer Experience Team
Ray helped with my order and delivery like a champ. He expedited my drop off to meet my schedule...great guy to work with...rob biondino
Dear Robert,
It's our pleasure to hear from you and we deeply appreciate your kind words. Your engagement with us is truly valuable.
At our company, we take immense pride in maintaining high standards of customer service. Our team, including Ray, is committed to going the extra mile to meet the expectations of our valued customers such as yourself.
Thank you for recognizing our efforts in your review. It is the experiences like yours that reflect our relentless pursuit of service excellence.
Kind Regards,
Customer Experience Team
Great experience shopping at 1StopBedrooms. Very good website.
Dear Muhammad,
We're delighted to see your positive feedback! Your engagement is highly appreciated and it helps us maintain the momentum of providing exceptional service to our valued customers.
In our mission to deliver unparalleled service, we always strive to exceed expectations and ensure a seamless shopping experience. Our website is just one of the platforms through which we aim to achieve this.
Thank you once again for acknowledging our efforts. Rest assured, we will continue to uphold our commitment to excellence, making every shopping experience a remarkable one.
Best Regards,
Customer Experience Team
Easy shop and receive pictures quick. Was happy with quality of frames and accuracy of description
Dear Denise,
We appreciate you taking the time to share your experience with us! Your feedback is greatly valued and we're thrilled to hear that you're satisfied with our service.
Our team is steadfast in our commitment to maintaining the highest standards of customer service. We take pride in our attention to detail, from providing accurate descriptions to ensuring the quality of our frames.
Your review reaffirms the level of service we strive to provide on a consistent basis. We are committed to delivering a seamless shopping experience, and we are delighted that your experience reflected this.
Thank you for acknowledging our dedication to excellence. We look forward to serving you again in the future.
Sincerely,
Customer Experience Team
Have ordered an entire bedroom suite, plus assorted other items including a dining set from 1StopBedrooms. I do so much of my furniture shopping online that I have become very discriminatory of companies I trust, in respect to both their quality and pricing. I have come to really trust the products sold by this company and if there have been any delivery issues whatsoever, their customer service reps are right on top of it. I also appreciate the regular text updates about shipping and delivery status.
Dear Jackie,
We are delighted to read your thoughtful review. Your continued engagement with us is sincerely appreciated and we're glad to be your trusted choice.
In our mission to provide an exceptional shopping experience, we hold ourselves to the highest service standards. Ensuring the quality of our products and the efficiency of our delivery process are key to this. Our committed customer service team is always ready to provide prompt and efficient solutions, and it's great to know you've experienced this first-hand.
To conclude, our dedication to service excellence is unwavering. We believe it's this consistent approach that forms the cornerstone of our relationship with valued customers like you. We look forward to continuing to exceed your expectations in every interaction.
Best regards,
Customer Experience Team
This is my second purchase with 1stop bedrooms. Quality items, shipping can be tedious. If there's ever an issue with the order, they do their best to diligently take care of any issues..
Dear John,
Firstly, I'd like to extend my gratitude to you for investing your precious time in sharing your experience with us. We sincerely appreciate your engagement and your continued support, which means the world to us.
In our pursuit of excellence, we hold ourselves to the highest standards and strive to ensure that every interaction with our team leaves our esteemed customers, like you, feeling cared for. Our commitment to delivering quality products and seamless service is unwavering and we are proud of the diligence and dedication our team displays when addressing any concerns.
In conclusion, we are committed to maintaining our consistency in providing exceptional service and creating pleasant experiences for all our customers. We are here to serve you today, tomorrow, and for years to come.
Thank you once again for being a valued customer.
Best Regards,
Customer Experience Team
Excellent selection, great prices and unmatched customer service!
Dear Scott,
We are delighted to read your review and truly appreciate your engagement with us. Your commendation validates our mission to provide exceptional service, which is the cornerstone of our operations.
Our team is consistently committed to offering an excellent array of products, competitive pricing and, most importantly, unmatched customer service. We believe in the timeless value of ensuring our customers' needs are met with utmost dedication and professionalism every time.
In closing, we pride ourselves on maintaining the standards of excellence you have experienced. Your satisfaction is the best testament to our tireless dedication to providing high-quality service.
Thank you once again, Scott, and we look forward to serving you in future.
Warm Regards,
Customer Experience Team
Very helpful from start to finish I would tell friends and family about my experience
Dear George,
Thank you for sharing your positive feedback with us. It's always wonderful to hear from our valued customers.
Your endorsement is a testament to our unwavering commitment to delivering a high caliber of service. We strive for excellence and it is our goal to ensure every customer interaction is as seamless and enjoyable as your own.
As we continue to serve our customers, we proudly maintain the same level of dedication and excellence that you experienced. Thank you for being a part of our story of consistent and exceptional service.
Best Regards,
Customer Experience Team
Great experience with customer service, price for the products its just
Dear Jose,
We appreciate you taking the time to share your positive feedback with us. Your engagement and willingness to share your experience is truly valued.
Our team is dedicated to maintaining the highest standards of customer service. We believe that every interaction is an opportunity to build strong relationships and deliver exceptional service. We take pride in offering top-tier support, and your experience is a testament to the constant dedication we have towards our customers.
In conclusion, your review reaffirms our commitment to consistently deliver excellent service. We thank you for your trust and look forward to maintaining the high bar we've set in all future interactions.
Best Regards,
Customer Experience Team
So far so good! When my couch gets delivered, I will review further.
Dear Jerrica,
We sincerely appreciate your time in leaving us a review. Your engagement is truly valued, and it's wonderful to hear that things are going well so far.
With every experience, we remain steadfast in our commitment to providing exceptional customer service. Our team is dedicated to maintaining the highest standards, ensuring that every interaction is filled with positivity and efficiency.
In closing, we are proud to continuously offer excellent service to all our valued customers. We look forward to serving you in the future and exceeding your expectations every time.
Best Regards,
Customer Experience Team
Simon was a excellent agent very knowledgeable pleasant to deal with very fast but efficient covered everything I asked about and and all the things from warranty to all specs will definitely ask for Simon next time I will be calling this company for any future purchases
Dear Jerald,
We appreciate you taking the time to share your positive experience. Your feedback is not only valuable to us but also serves to affirm our commitment to providing outstanding customer service.
Every team member here is dedicated to ensuring that our clients receive the highest level of service, and we're delighted to hear that Simon was able to exemplify this during your interaction. Our aim is to always surpass expectations, providing comprehensive information and efficient assistance to make every experience memorable.
We take pride in the consistency of our service excellence, and it's feedback like yours that lets us know we're on the right track. We look forward to continuing to serve you with the same high standards in all your future interactions with us.
Thank you once again for your commendation, Jerald.
Best Regards,
Customer Experience Team
Ron processed my sales. Ron answered all of questions and only placed my order after all of my questions were answered
Dear KC,
We're thrilled to hear from you! Your engagement with us is sincerely appreciated and we're happy to know that your experience was a positive one.
Our team is passionately committed to maintaining the highest standards in customer service, ensuring that each interaction is as informative and pleasant as you found with Ron. We believe in taking the time to address all questions, ensuring our valued customers are fully satisfied before any transaction is finalized.
Your experience is a testament to our continuance in delivering excellent service. We're not just here to meet expectations, but to consistently exceed them. Thank you once again for sharing your experience with us, KC. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
The website was easy to negotiate and I was able to order exactly the size bookcases I needed.
Dear Susan,
We truly appreciate you taking the time to share your positive experience. Your engagement means a great deal to us.
Our team is committed to upholding the highest standards in customer service. We strive to ensure that every interaction, from website navigation to order fulfillment, is seamless and satisfying. Your feedback reaffirms our dedication to these goals.
We're constantly driven by the satisfaction of our customers like you, and it's heartening to hear that we were able to meet your needs effectively. Thank you once again for your kind words. Rest assured, we will continue to deliver consistent excellence in service, as we have always done.
Warm Regards,
Customer Experience Team
Excellent experience with 1StopBesrooms. Found the end table for my living room at a great price and table arrived as indicated in a very short time. Table was well packed to insure no damage and very easy to assemble. I would highly recommend them for the quality of their material.
Dear Paul,
We greatly appreciate your positive feedback. The time you've taken to share your experience is truly valued by our team.
Your comments reflect our unwavering commitment to providing exceptional service to our customers. We strive to maintain the highest level of standards in all aspects, from the quality of our products to the efficiency of our delivery.
Our team is immensely proud to hear that your experience aligns with our mission of exemplary service. We look forward to continuing to exceed your expectations in every interaction.
Thank you once again for your endorsement and positive review.
Best Regards,
Customer Experience Team
The items I ordered were placed on backorder and that I wouldn't receive them until the end of the month. I received an email about a week or two later saying that the items had shipped. I received the items the next day, which was way faster than expected. Awesome!
Dear Melissa,
We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable and we're delighted to hear about your satisfactory experience.
Our team is committed to providing excellent service at all times, from the moment you place your order, up until it reaches your doorstep. We strive to exceed expectations and are thrilled to hear that we exceeded yours.
Your experience is a testament to our persistent efforts in maintaining the highest standard of service. We look forward to continuing to serve you with the same level of excellence that you have experienced.
Thank you once again for your recognition and support.
Best Regards,
Customer Experience Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kenneth,
It's wonderful to hear from you and we appreciate the time you took to share your experience.
Your engagement with our team is highly valued and your feedback is a testament to the passion and dedication that goes into our work. Our team is committed to delivering top-notch services with meticulous attention to detail, as we understand the importance of getting it right the first time.
Our unwavering high standards in customer service are a cornerstone of our operations. We train our team thoroughly, ensuring that everyone, from the newest recruit to the most experienced professional, upholds the same level of excellence.
We take pride in maintaining a consistent delivery of exceptional service and your review further affirms our commitment to this ethos. Thank you for acknowledging the effort and dedication of our team. We look forward to serving you again.
Best regards,
Customer Experience Team