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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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15,798 reviews

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Louisiana
1 review
0 helpful votes
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Ordering was easy
September 25, 2024

Ordering was easy- polite customer service! Hoping delivery goes smoothly and product is as described.

Date of experience: September 25, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.

We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.

Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.

Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.

Warm Regards,
Customer Experience Team

Utah
2 reviews
0 helpful votes
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I enjoy shopping with you because Joe was so helpful,...
September 25, 2024
Updated review

I enjoy shopping with you because Joe was so helpful, and considerate that I will shop with you again. And my furniture is beautiful!

Date of experience: September 25, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sharon,

We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.

We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.

Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.

Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.

Warm Regards,
Customer Experience Team


Very fun and easy!
July 15, 2022
Previous review

Very fun and easy!

Date of experience: July 15, 2022
Iowa
1 review
0 helpful votes
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1StopBedrooms is very reasonably priced with lots of great options! The customer service is excellent as well. I'd forgotten to order the support rails for the bed I purchased and their customer support added it to my order quickly and still honored the discounted price for buying a bedroom bundle. Very great company to work with! Will definitely buy from them again!

Date of experience: September 25, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Rachel,

We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.

We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.

Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.

Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.

Warm Regards,
Customer Experience Team

California
1 review
0 helpful votes
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I usually hate getting texts but it was kind of a nice experience. The sales associate was very efficient and nice. I didn't like giving out my credit card information over the phone but I hope everything is secure and ok.

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Mai,

We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.

We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.

Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.

Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.

Warm Regards,
Customer Experience Team

Indiana
2 reviews
0 helpful votes
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Looked at so many leather couches I've never had a real leather couch. But now I will :))

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Shelley,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Georgia
1 review
0 helpful votes
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I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction, and I can confidently say that they have earned a lifelong customer

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Lorie,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Ohio
1 review
0 helpful votes
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We purchased the Alphons collection sofa and love seat which was on sale. Within an hour of ordering they called me to tell me it was on backorder and gave me a choice of canceling or waiting an additional 10 days for it to arrive. We had no issues with waiting so we waited, it was nice to have the choice to cancel though. The furniture came 2 days earlier than their forecast, it was delivered by a moving company who put it right into my living room for me. We're glad we waited because the set is nice. The color seems to match the website picture well, the fabric was well stitched and we could find no flaws, all the reclining mechanisms work well. The cushions seemed a bit stiff at first but after a couple of weeks they now are soft and very comfortable. We'd definitely recommend this set as well as 1StopBedrooms to others.

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Paul,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

California
1 review
0 helpful votes
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Staff was helpful in ordering my new furniture! They made the process easy.

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Jennifer,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Nevada
1 review
0 helpful votes
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Koby was very helpful in modifying my order to assure I got everything I needed. I have never experienced such excellent customer service from any previous purchases from other furniture stores. I will absolutely be a return customer!

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Barbara,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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Very happy so far
September 24, 2024

Very happy so far. Customer service very helpful with my order

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Deborah,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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Great customer service bought a bedroom suite at a great price with excellent service
Would refer to anyone looking.

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Eric,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

California
1 review
0 helpful votes
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Simon was so efficient and his professional customer service
Made the whole experience seamless
And easy to buy.
Thank you, looking forward to the white glove delivery!

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Carl,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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The phone order was quick and easy
September 24, 2024

The phone order was quick and easy
Have never gotten better service anywhere else!

Date of experience: September 24, 2024
Illinois
1 review
0 helpful votes
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Very pleasant and easy to work with
September 24, 2024

Very pleasant and easy to work with.
Went through all the options and explained very well

Date of experience: September 24, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Susan,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Ohio
1 review
0 helpful votes
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Was great!
September 23, 2024

Was great! I read some not so great reviews and was concerned, but everything was quick and great. I did the white glove service and that was fantastic too! A+ all around.

Date of experience: September 23, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Jason,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Tennessee
1 review
0 helpful votes
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Great customer service
September 23, 2024

Great customer service. Always friendly and great prices.

Date of experience: September 23, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Chelsey,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Illinois
1 review
0 helpful votes
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The sales person was very informative and knowledgeable; all my questions were answered.

Date of experience: September 23, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Phyllis,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Minnesota
1 review
0 helpful votes
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Customer service was very helpful in confirming my address!

Date of experience: September 23, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Brandon,

Firstly, we want to express our gratitude for taking the time to share your positive experience with us. Your engagement contributes substantially to our community, and we deeply appreciate it.

In our pursuit of excellence, we tirelessly strive to uphold the highest standards of customer service. Our team is committed to providing a friendly, efficient, and straightforward service experience, just as you've described.

In closing, we're immensely proud of the consistent excellence in service that we're able to provide to valued customers like you. Your 5-star review underscores our commitment to this goal. Thank you once again, for your kind words. We look forward to serving you with the same high standards in the future.

Warm Regards,
Customer Experience Team

Ohio
1 review
0 helpful votes
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Very wide array of brands to choose from! Easy to follow delivery tracking! Great customer service!

Date of experience: September 23, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Pam,

Firstly, we want to extend our appreciation for taking the time to share your experience with us. Your engagement is sincerely valued and serves as a testament to our community's strength.

We're thrilled to hear about your positive encounter with our brand, reflecting our unwavering commitment to delivering a seamless shopping experience. Our team prioritizes offering a wide variety of options, ensuring straightforward delivery tracking, and, above all, providing excellent customer service.

Your feedback confirms that we are upholding the high standards we set for ourselves. We are dedicated to maintaining this level of service, making every interaction with our brand a memorable one.

In closing, we are proud to be recognized for our consistency in providing excellent service. We look forward to continuing to meet and exceed your expectations. Thank you once again, Pam.

Best Regards,
Customer Experience Team

California
1 review
0 helpful votes
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Great experience and was able to order very easily and efficiently

Date of experience: September 22, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Amanda,

Firstly, we want to express our sincere gratitude for your engagement and the time you've taken to share your review.

At our company, we take immense pride in providing an efficient and easy-to-navigate experience for our customers. Your satisfaction is a testament to our continuous effort to uphold the highest standards in customer service.

As we continue to excel in our service, we assure you that we will consistently strive to maintain and exceed these standards. Your positive experiences and kind feedback like yours are the driving force behind our commitment to excellence.

Thank you for being a valued customer. Here's to many more rewarding experiences ahead!

Best Regards,
Customer Experience Team