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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I was weary at first but Terrance made me feel very secure and safe with my purchase. They have a great warranty policy that will be easy enough to file if necessary! They offer white glove delivery and ensure to keep us updated the whole way through to delivery. Thank you guys so much for affordable bedroom furniture! I cannot wait to receive my furniture!
Searching for a coffee table that was sold out else where but found exact one here only cheaper. Great updates on status and was delivered today. Even in the snow. Tuesday to Saturday! Awesome
Hi Wendy, thank you for taking the time to leave your review.
We’re glad to hear your experience was a positive one. Our team works hard to keep the process smooth and dependable from start to finish, and it’s great to know that came through during your experience.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I've always saved a lot of money shopping with one stop bedrooms, my delivery did take a little bit of time though. This is the first time I had to wait that long though I'm very happy with my purchase.
Hi Candace, thank you for taking the time to leave your review.
It’s great to hear that your shopping experiences have continued to be rewarding and that you’re happy with your purchase. Our team works hard to keep the experience dependable and worthwhile for customers each time they shop with us.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Price was great, customer service was super helpful, communication between order and delivery was great, and delivery/setup was seamless.
Hi Holly, thank you for taking the time to leave your review.
We’re glad to hear your experience was a positive one. Providing a smooth and dependable experience from start to finish is something our team works hard to deliver consistently, and it’s always encouraging to know that effort is reflected in a customer’s experience.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
They saved me money compared to the local furniture store for the exact same bedroom suite. It was effortless with white glove delivery and assembly of the bed. It was quick 1/6 ordered installed and finished 1/22. Price? Check Speed? Check service? Check quality? Check. They win at the game of capitalism, they beat everyone!
Hi Christopher, thank you for taking the time to leave your review.
We’re glad to hear your experience was such a positive one. Our team works hard to keep the entire process smooth, dependable, and consistent for every customer, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I am extremely happy with my purchase from 1stop bedrooms. I had ordered a console table from them and had a lot of issues dealing with the local freight company where I live. Andrew, with 1stop bedrooms customer support, was in continual contact with trend deliveries the National delivery company who coordinates with the local delivery terminal to deliver the furniture to the customer. The local delivery terminal whom apparently kept trying to I believe cover up their incompetence by saying I wanted delivery to another address ( this was a new home purchase) and then a new phone number ( I've not changed my phone number in 20 years)After several supposed attempts by the local freight company to delivery my item,( 5 that is and each time with an excuse as to why my piece never got delivered) and over 1 month dealing with them, ( and dealing with an elderly sick mothers bringing her to the hospital and Dr. apts during all of this) they finally made it one day only to find the piece glass doors all shattered. The delivery driver told me the markings on the box showed that they knew about the damage for a while, but I was never told and yet they still tried to deliver it?! During this entire fiasco, Andrew was in constant contact with me via email and text. He let me know what was going on, on his end, and I kept him informed of the constant excuses I was getting from the local delivery terminal. After the 5 th delivery attempt when the piece was destroyed etc. I was ready to just say that's it… but Andrew once again took control working with the National delivery company to assure a quick delivery for another console table. I was a little hesitant at first, but I'm glad I listened to Andrew. My piece finally came in today and it is exactly what I was hoping it would be. It completed my living room in my new home. I can't thank Andrew enough for ALL of his hard work during this entire process. I myself, when I was in my 20's worked customer service for a furniture store and I know how hard it can be. Let me say Andrew is a true asset to your company and I will gladly recommend 1stop bedrooms to anyone I know because of both the product I received and Andrew, but, really mostly because of Andrew in your customer support department! He deserves a raise!
Hi Pamela, thank you for taking the time to leave such a thoughtful review.
We’re so glad to hear that your purchase was a great addition to your new home and that Andrew’s dedication and consistent communication made a meaningful difference throughout your experience. Team members who go the extra mile to support customers truly reflect the level of care we strive to provide, and feedback like yours helps highlight the impact that commitment can have.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
After shopping around I found the unique style and quality furniture that I was looking for. The Communication in regard to shipping and delivery was on point.
Hi Alvin, thank you for taking the time to leave your review.
We’re glad to know your experience met your expectations. Creating a dependable and enjoyable shopping experience is something our team works hard to deliver consistently, and it’s always encouraging to hear when that effort is reflected in a customer’s visit.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Just FYI - there is currently a lawsuit with NY attorney general against this company for fraud and refused returns against customers, we are currently joining it as well - placed an order on nov 28, got delivered on jan 15 with the wrong part sent and now they are trying to charge me delivery fee & re stocking fee and refusing the refund. Please be beware and read the fine print and ask them all the questions and have it recorded - back on jan 7 they stated i can have the order cancelled without any penalties but now they changed the story. Beware!
Ordered a beautiful Kincaid buffet and received excellent service from Daniel Sharbani finalizing the details of my order. He verified that my address is covered by the warranty services (live in quasi rural Kentucky). Daniel's excellent service has moved 1StopBedrooms to the top of my furniture shopping list!
Hi Terri, thank you for taking the time to share your wonderful review.
It’s great to know that your experience was such a positive one and that a member of our team was able to provide attentive assistance throughout the ordering process. Moments like this are exactly what we strive for, and we’re glad your experience left such a strong impression.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Overall, I am very pleased with 1 Stop Bedroom. Delivery dates were delayed but we were kept informed every step of the way. I had contacted them twice, and had a response immediately. Furniture was actually delivered earlier than anticipated! They earned 5 stars!
Hi Deborah, thank you for taking the time to leave your review.
We’re very glad to hear that your experience was such a positive one. Providing attentive service and a smooth experience from start to finish is something our team works hard to deliver, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Customer service was always kind and helpful.
Delivery guys were professional and very kind.
I will order again from 1stopbedroom.
Thank you
Hi Teresa, thank you for taking the time to share your feedback.
We’re delighted to hear that your experience was such a positive one. Our team works hard to provide attentive service and a smooth experience from start to finish, and it’s always encouraging to know that effort is reflected in a customer’s visit.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Great experience overall. Ordering was easy, the only thing that got confusing was payment and shipping. While the initial payment seemed to have been final, it was only actually like a clearance of the payment method and my credit card sent me several clearance charge notifications over the course of the delivery period when things were adjusted and changed.
I appreciate being able to add the white glove service and that it was offered for stairs at an affordable rate.
Hi Heather, thank you for taking the time to leave your review.
We’re glad to hear that your overall experience was a positive one. Our team works hard to keep the entire process straightforward while offering helpful service options that make delivery and setup easier for customers.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I discovered this unintentionally discovered this website afrer visiting a newly opened Ashley Furniture store in my area. Their online store and retail store policies restricted them from matching 1StopBedrooms price!.
The online experience was simple and intuitive. Their customer support during my address verification was informative, professional, and friendly.
Hi Alvin, thank you for taking the time to share your review.
We’re glad to hear the ordering process felt straightforward and that the support you received was helpful and professional. Providing a smooth online experience along with knowledgeable, friendly assistance is something our team works hard to maintain.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Best regards,
Customer Experience Team
Joe is simply great to work with. I have purchased many items from 1stopbedrooms and always enjoy the experience from beginning to end. Delivery and setup is always a pleasure. I will always go there first!
Dear Billie,
We are delighted to read your wonderful review, and we genuinely appreciate the time you've taken to share your positive experiences with us.
Your ongoing engagement and support mean the world to us, and we thank you for choosing us for your purchases time and again. Your satisfaction is our utmost reward.
We pride ourselves on our unwavering commitment to delivering superior customer service, and it's always a pleasure to see that commitment reflected in our customer's experiences. We strive to make every interaction with our team an enjoyable one, from your first browse to the final delivery and setup.
In conclusion, your feedback serves as a testament to our relentless pursuit of service excellence. We look forward to continuing to serve you with the same high standards you've come to expect from us.
Warm regards,
Customer Experience Team
Answered all my questions and placed order for me. Very helpful and pleasant to deal with. I have ordered before from them and have never had any problems. Would highly recommend.
Dear Mary,
We are thrilled to hear from you, and thank you for taking the time to share your positive experience with us.
Your engagement is much appreciated, and it's feedback like yours that encourages us to continue striving to provide the best service possible. Our dedicated team is committed to maintaining the highest standards of service, ensuring each interaction is efficient, informative, and enjoyable.
Our goal is to consistently deliver top-notch customer service, and we're delighted that your experience reflects this commitment. We look forward to serving you again in the future, and we appreciate your strong recommendation.
Thank you once again, Mary, for your trust and support.
Best Regards,
Customer Experience Team
Shopping on line was easy and user friendly. When texted about verifying shipping customer service was kind and answered all questions.
Dear Michelle,
We truly appreciate you taking the time to share your positive experience. Your feedback is invaluable to us.
We are pleased to hear that you found our online shopping platform to be user-friendly and that our customer service team was able to assist you effectively. We continuously strive to uphold our high standards of service, making sure our customers feel valued and supported in every interaction.
It's reviews like yours that affirm our commitment to offering an excellent customer experience. We take pride in providing seamless, efficient service and we're delighted to have met your expectations.
Thank you once again, Michelle. We look forward to serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Purchased 2 sofas and 1 rocker. Prices were 10% lower than local brick and mortar stores. They kept us informed of delivery date and the local set up and delivery people were fast and professional. I will definitely buy from 1Stop Furniture again.
Dear Gary,
We appreciate your taking the time to share your positive experience. Your insights are valuable to us, and we're thrilled to hear that you had such a seamless shopping and delivery experience with us.
Here at 1Stop Furniture, we are committed to maintaining exceptional customer service, from the moment you browse through our products, to the efficient delivery and setup at your home. It is our goal to make every customer's experience as smooth and enjoyable as yours.
We consistently strive for excellence, ensuring that we offer competitive prices and professional service to all our customers. Your satisfaction is our success. Thank you for trusting us with your furniture needs, and we look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
I found exactly what I needed on the website for a fair price. I had to speak with a customer service representative named Simon regarding shipping to a rural area. Simon was very nice and helpful. He helped us pick out a mattress to go with the bedroom set I purchased. The mattress arrived in less than three days, and I'm still waiting on the furniture to be delivered. As long as the furniture is delivered and in great condition, then I will definitely buy again from 1st stop bedrooms.
Dear Harmony,
Thank you for taking the time to share your experience with us. Your enthusiastic feedback is greatly appreciated and will serve as an encouragement to all of our staff, including Simon, who made your shopping experience a smooth one.
We continuously strive to meet and exceed our customers' expectations, and your satisfaction is our utmost priority. Our team is committed to ensuring the quality of our products and services, from the moment you browse our website to the point of delivery and beyond.
We're delighted that you've had a positive experience with us, and we look forward to providing you with the same level of excellence in the future. Thank you once again for your kind words and your trust in us. We can't wait to serve you again soon.
Warm regards,
Customer Experience Team
It took a little to get our items. However. They worked hard to get them delivered within the needed time. Very professional amd they set it up very quickly. Great customer service!
Dear Ellen,
We appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're delighted to hear about your satisfaction with our service.
At our company, we constantly strive to uphold the highest standards in professionalism and efficiency. Our team is dedicated to ensuring the delivery process, from start to finish, is seamless and prompt. We take pride in our commitment to exceed our customer's expectations.
Thank you again for your kind words. They serve as a testament to our unwavering dedication to excellence in customer service. We look forward to continually providing you with the quality service you deserve.
Best Regards,
Customer Experience Team
I had an awesome experience. I worked with Daniel who was friendly, helpful and knowledgeable. He worked really hard at getting me great pricing, for my chest purchase. This is my second purchase and I will definitely back for a third!
Dear Diana,
We are thrilled to hear about your wonderful experience with us! Your words of appreciation mean a lot to our team.
Thank you for choosing us not once, but twice, and sharing your positive feedback. Engagements like yours truly motivate us to maintain our dedication to exceptional service.
At our company, we pride ourselves on providing knowledgeable, friendly, and diligent assistance to all our customers. Your experience with Daniel stands as a testament to our unwavering commitment to offer excellent service and great pricing.
Your trust in us for your purchases reaffirms our belief that we are consistently achieving our goal of providing top-notch service to our customers. We are excited to have you back for your third purchase and continue to meet your expectations.
Best Regards,
Customer Experience Team
It was easy to navigate the website and I found GREAT prices, for high quality, beautiful furniture!
It was easy to navigate the website and I found GREAT prices, for high quality, beautiful furniture!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anson, thank you for taking the time to leave your review.
It’s great to know your experiences have been consistently positive. Providing dependable value and a smooth experience each time is something we work hard to maintain, and feedback like yours is always encouraging to see.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team