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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I order bedroom pieces, and paid extra, for delivery. My chest was cracked from Fedx delivedamage top and bottom cracked and plug in the back. (chest oak) and I was told
It was bad enough to replace or get another one. I returned later and ordered a bed and it came in damaged. From delivery with FedEx.
I reported it and received a replacement piece, the wrong piece
And a smart message from 1Stopbedrooms saying be glade to get that. I'm paying my money to be talked to like this.
My first order was find, I even told friends.
I
Joe was very helpful with our furniture purchase. We haven't received the items as of yet. If everything goes smoothly we will definitely order again.
Each step of my shopping experience has been well served. The direction to, the selection of and the check out process was simple
I just received a simple text/call to clarify that my purchases will reach the right location
Thank You
Hi Donald, thank you for taking the time to share your review.
It’s great to know that your experience felt smooth and well supported from start to finish. Our team works hard to keep every step of the process clear and dependable, and feedback like yours reinforces the standards we aim to deliver every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
My delivery came sooner than I expected. The delivery guys were very polite and arranged my furnitures exactly how I wanted it. I love Ashley Furniture, this is second order from them.
Hi Araminta, thank you for taking the time to leave your review.
It’s great to know your experience met expectations, and it means a lot that you chose to return for another order. Providing a smooth and reliable experience each time is something the team works hard to deliver.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
My first experience with this company was a little shaky but was resolved. I'm back because they carry the Bernhardt brand at competitive prices and offer free white- glove service which is always a plus.
Hi Bella, thank you for taking the time to share your review.
It’s great to hear that your overall experience met your expectations and that you chose to return. Our team works hard to provide dependable service and strong value, and feedback like yours is always appreciated as part of maintaining that consistency.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I was so pleased with your service from day one! Whenever I had a question the service personnel were fantastic! And the communication re: my delivery was fantastic! Thank you.Happy I found your spot!
Hi Margaret, thank you for taking the time to share your review.
It’s wonderful to hear that your experience was such a positive one. Our team works hard to provide attentive service and clear communication throughout the process, and it’s great to know that commitment came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Found barstools i loved locally here but they were close out and the company only had one in stock. Used chatgpt to find them online somewhere and it broume here. Website was easy payment was fast with lost of options on how to pay. Shipping was extremely fast less than a week and boxed very securely. Stools arrived in perfect condition and im very pleased. Great experience end to end.
Hi Brooke, thank you for taking the time to share your experience and leave a review.
We’re glad to hear everything came together smoothly and that the experience met your expectations. Creating a straightforward and dependable experience is something our team works hard to maintain for every customer.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
This was the first time for me to order a mattress protector from this site, it came wrong, but after contacting them they fixed the problem and I ordered the right one. I received it and I'm happy.
Hi Eliana, thank you for taking the time to leave your review.
We're glad to hear that your first experience turned out to be a positive one and that you're happy with your purchase. Providing a smooth and dependable experience for every customer is something our team works hard to maintain.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Beautiful pieces and much less than other sites or local design center. The delivery prompt, only slightly delayed due to ice storm. The delivery service was on time and set up was quick. The desk was delivered with a blemish that I did not catch prior to their leaving. Recommend but look over the items closely.
Hi Customer, thank you for taking the time to share your review.
It’s great to hear that the pieces and overall experience made a positive impression. We work hard to keep every step of the process smooth and consistent, and thoughtful feedback like yours helps keep that standard strong.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Do Not Order From OneStopBedrooms, i paid $3,400 for a bedroom suite. When I finally did receive it. It was severely broken and damaged. When i emailed them about it. They ignored me and didnt reply. Still have yet to receive a reply.
Outstanding Experience with 1StopBedrooms & Joe!
I recently purchased the Cabalynn Light Brown Extendable 9‑Piece Dining Room Set from 1StopBedrooms, and the entire experience was truly exceptional. The dining set itself is absolutely beautiful — high‑quality craftsmanship, elegant design, and even better in person than expected.
A special thank‑you to Joe, my salesperson, who made the process smooth, professional, and stress‑free from start to finish. He was knowledgeable, patient, and genuinely committed to helping me get exactly what I wanted at a great price. His customer service was outstanding. The ordering process was easy, communication was clear, and delivery was fast and reliable. I couldn't be happier with both the product and the service. Highly recommended — 5 stars all the way!
Hi Kostas, thank you for taking the time to leave your review.
We’re delighted to hear that your experience was such a positive one and that everything came together smoothly from start to finish. It’s especially great to know that Joe made a strong impression with his professionalism and support throughout the process. Providing a dependable and enjoyable experience is something our team works hard to deliver every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
After a little hiccup with the order it was sent to UPS for delivery had another hiccup but contacted 1 stop and the people I've had to work with have all been great. The items did finally arrive and 1 stop especially Neil kept in communication the entire time. The chairs are great very sturdy and well made. I would definitely use them again in the future.
Hi Cindy, thank you for taking the time to share your review.
We’re glad to hear that your overall experience turned out to be a positive one and that you’re enjoying the quality and sturdiness of your chairs. Our team works hard to provide attentive service and dependable products, so it’s great to know that came through in your experience.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I had a. Wonderful experience. I was a little afraid at first but they put all my fears to rest. They communicated well about delivery and were on point. The delivery guys were professional and friendly.
Hi DeJanill, thank you for taking the time to leave your review.
We’re glad to hear that your experience was a positive one. Creating a smooth and dependable experience for customers is something our team works hard to deliver every day, and it’s always encouraging to see that effort reflected in feedback like yours.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Ordering was easy, the associate I spoke with was professional and efficient. The entire process took mere minutes. Shipping was fast!
Hi Wanda, thank you for taking the time to leave your review.
We’re pleased to know your experience was a positive one. Providing a smooth and dependable experience for customers is something our team works hard to deliver every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The product is very nice. We are extremely satisfied with the island/top and chairs. It took longer after ordering to finally receive the products. The white glove service went quite well. I had to tighten a couple screws but all in all quite satisfied
Hi Keith, thank you for taking the time to share your review.
We're glad to hear you're enjoying your new pieces and that the overall experience met your expectations. Our team works hard to ensure each order reflects the level of quality and care customers expect.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Very impressed, delivery came early which was great for me. Guys were clean, did their work and moved on. Sales person was also very helpful
Hi Steve, thank you for taking the time to leave your review.
We’re glad to know your experience left such a positive impression. Our team works hard to provide a smooth and dependable experience from start to finish, and feedback like yours is always encouraging to hear.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Great shopping experience. I was matching an existing set purchased from a big bix store thats no longer is business. The overall color is spot on, but I'll need lighter toned hardware. Their "bought together" section helped me add pieces that I didnt think I'd be able to find
Hi Kimberly, thank you for taking the time to share your review.
We’re glad to hear your shopping experience was a positive one. Creating a dependable and easy experience when browsing for furniture is something we work hard to maintain, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
The only hickkup in the delivery process was no one spoke English. When Miya wife arrived home she recognized the two deliver people were speaking Cuban Spanish which in which she is fluent. The rest of the delivery when without any issues. Teddlivery people were nice guys but it was impossible to talk to them. Should put at least one English speaker on the delivery team.
Hi Wayne, thank you for taking the time to leave your review.
We’re glad to hear your overall experience was a positive one and that the process came together smoothly. Feedback like yours is always appreciated and is shared internally as part of our ongoing effort to keep each step of the experience clear and consistent.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I have yet to receive my orders, but have had exceptional call experiences with customer service agents. Shout out to Daniel, whom I feel like I just want to call to hear his cheery voice!
I feel like they really care about my concerns. I cannot wait to get my orders so I can call and thank them!
Hi Tammi, thank you for taking the time to leave your review.
It’s wonderful to hear that your interactions with our team have made such a positive impression. Providing friendly, attentive service and making sure customers feel heard is something we care deeply about, and feedback like yours helps reinforce the standards we strive to maintain every day.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I was weary at first but Terrance made me feel very secure and safe with my purchase. They have a great warranty policy that will be easy enough to file if necessary! They offer white glove delivery and ensure to keep us updated the whole way through to delivery. Thank you guys so much for affordable bedroom furniture! I cannot wait to receive my furniture!
Hi Anson, thank you for taking the time to leave your review.
It’s great to know your experiences have been consistently positive. Providing dependable value and a smooth experience each time is something we work hard to maintain, and feedback like yours is always encouraging to see.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christina, thank you for taking the time to share your review.
It’s great to hear that your experience during the purchase process left a positive impression. Our team works hard to provide helpful, attentive service and a smooth overall experience, and feedback like yours reinforces that commitment.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team