Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Farhod A.
Unfollow Farhod A.
Share Review
Report Review

Awesome service, fast delivery.
February 20, 2019

Love our sectional sofa. Very happy with it. Very comfortable, love the design. Saved 50% $ compare with my local store.

Date of experience: February 18, 2019
Florida
2 reviews
1 helpful vote
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

Fantastic Customer Service Experience
February 20, 2019

Charlie the kid from Morocco, was the very best. He took the time needed to adjust, readjust and readjust for my adjustments because I could be a little complicated when it comes to getting what I want. He has the patients of a SAINT and very well mannered. Thank you soooooo much Charlie for delivering quality service. Love Liz Pino

Date of experience: February 18, 2019
Ohio
1 review
0 helpful votes
Follow Darrell K.
Unfollow Darrell K.
Share Review
Report Review

Great service
February 18, 2019

We ordered a desk for our home office, the price was great and the delivery
Was on time and the delivery crew was very professional.

Date of experience: February 17, 2019
Wisconsin
1 review
0 helpful votes
Follow Jen E.
Unfollow Jen E.
Share Review
Report Review

Excellent customer service
February 18, 2019

I bought a set of Ashley bar stools that were $50 cheaper at 1stopbedrooms then they were from Ashley furniture. They ended up on back order and were going to take 2 weeks to get here so the company reached out and gave me the option to cancel for a full refund or choose to wait. I was in no rush and chose to wait. I love the chairs and will definitely buy from 1stop bedrooms again in the future.

Date of experience: February 17, 2019
Massachusetts
1 review
0 helpful votes
Follow Jen Q.
Unfollow Jen Q.
Share Review
Report Review

Great Experience
February 17, 2019

Great Experience purchasing a sectional. The customer service was great when I called and the delivery guys were great. Would recommend to others.

Date of experience: February 15, 2019
Germany
1 review
0 helpful votes
Follow Stefani P.
Unfollow Stefani P.
Share Review
Report Review

Excellent company!
February 17, 2019

I love my new bedroom set. It was a great deal and worth the long shipping wait. Would definitely order from them again and will pass the word on to let people know that this is an awesome company!

Date of experience: February 14, 2019
Pennsylvania
1 review
0 helpful votes
Follow Joann M.
Unfollow Joann M.
Share Review
Report Review

Terrific
February 14, 2019

Easy purchase. Spoke with Vincent who was very helpful and knowledgeable. First time purchasing here but will definitely purchase again

Date of experience: February 12, 2019
Texas
1 review
0 helpful votes
Follow Kay U.
Unfollow Kay U.
Share Review
Report Review

Great prices. Love my mattress
February 12, 2019

Their price was $599. Cheaper than the SALE price in town. I was charged separately for shipping and taxes but still cheaper than buying locally and they brought it to my house and set it up. It's a very quality mattress. I was looking for less toxic fire $#*!ant chemicals on it so I got one with a Gell in it.
It's comfortable and I'm happy. Pulled sheets back to detox chemical smell and it only took a couple of days. TRUELY organic mattresses are pretty pricy so I'm happy with this compromise.

Date of experience: February 11, 2019
Colorado
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review

Table
February 12, 2019

We ordered a table for the living room and it came promptly and matched perfectly. The price was great. I will definitely order from 1Stop bedrooms again.

Date of experience: February 11, 2019
California
1 review
0 helpful votes
Follow Happy G.
Unfollow Happy G.
Share Review
Report Review

We saved about 50% off of retail price by buying from 1stopbedrooms. We will definitely purchase from 1stopbedrooms again. It only took 3 weeks from order time to delivery(during the holiday season)
Thank you!

Date of experience: February 11, 2019
New Jersey
1 review
10 helpful votes
Follow Sandy C.
Unfollow Sandy C.
Share Review
Report Review

I had placed an order for a sofa set at another site and was let down 10 days later with an email that it was discontinued. I started googling and found this place. They had another similar set advertised within our budget. I called this time and asked if they could actually check on the inventory before I waste any time ordering since its going into a new practice I am almost done building and timing is important. Nice guy called their distribution hub - checked inventory and gave me an estimate for delivery. I know furniture is big and it takes time but when ordering something like this online - its nice to talk to someone live and get reassurance and for that I am appreciative. The rep took his time, got me all set up with assembly, walked me through the dimensions and coverage plans, confirmed my addresses to ensure no mistakes happen and still all within my budgeted price. You can't ask for more than that when dealing with an online company and these guys do it well.

Date of experience: February 11, 2019
Colorado
1 review
0 helpful votes
Follow Karen I.
Unfollow Karen I.
Share Review
Report Review

Love my couch!
February 11, 2019

We went looking for a new couch and found one that we liked in the store. It was pretty high in price plus the shipping would be added on making it even more. I came home and looked it up and found it in several places but by far this place was much cheaper. The shipping was free and was guaranteed white glove shipping. Once it got in our area they called and set up a time to deliver. We had already cleared a space for it but they brought it in st it in its place and checked it all over to make sure it was satisfactory. I dearly love my couch and even loved the price. Great quality and great service! Thank you so much for everything!

Date of experience: February 10, 2019
Georgia
1 review
1 helpful vote
Follow Joseph-and-Valery O.
Unfollow Joseph-and-Valery O.
Share Review
Report Review

One call resolution
February 11, 2019

This company provided excellent customer service and one call resolution. Prices are very competitive and up to date merchandise

Date of experience: February 10, 2019
Florida
1 review
0 helpful votes
Follow Nathaniel D.
Unfollow Nathaniel D.
Share Review
Report Review

Fast service
February 11, 2019

Great quality products, good customer service. Pleasurable experience. Would deffinately recommend their service to friends and family

Date of experience: February 10, 2019
New York
1 review
12 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review

Best purchase experience EVER
February 11, 2019

The sales representative MAX was AWESOME! Thank you for making my purchase such an easy experience. I called the 800# after I looked online and had a TON of questions about the bed I wanted to buy. MAX (thank goodness he was the one that answered my call) was able to find my online "shopping cart" and help me with not only the purchase but with picking out a mattress, Total Care Plan ( which by the way is AWESOME!), special delivery needs, coupons and SALE items. I have taught sales in many places around the country and NEVER once felt like I was being "SOLD"! I feel like I got the best deal for my money and can't wait to get my "white glove treatment " for my new bed! I don't think I could have gotten a better deal anywhere else! Thank you for the opportunity to shop with you

Date of experience: February 10, 2019
Montana
1 review
1 helpful vote
Follow Holly U.
Unfollow Holly U.
Share Review
Report Review

Our couch is beautiful
February 11, 2019

One stop bedrooms were fantastic to work with. They kept us informed every step of the way as to when our couch would arrive and it was unpacked and set up perfectly

Date of experience: February 10, 2019
Washington
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Excellent
February 11, 2019

Great product at great price. Delivery and installation was spot on and prompt. Ordered set of couch set and we are very happy with it. Highly recommend!

Date of experience: February 10, 2019
Virginia
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Handled with care
February 11, 2019

The beautiful bedroom set showed up on time and was put together with expert hands. I will order from one stop again and again

Date of experience: February 10, 2019
Michigan
1 review
0 helpful votes
Follow Larry R.
Unfollow Larry R.
Share Review
Report Review

Everything we expected and more
February 11, 2019

It took a while for the items to be delivered due to back orders but was worth the wait.
My wife and I are really pleased with the whole process. I would highly recommend this site..

Date of experience: February 10, 2019
California
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Great way to buy furniture
February 11, 2019

I found the couch I wanted at a great price. If you don't mind waiting for a couple of weeks for delivery, the value is worth the wait!

The delivery crew was very professional and courteous. My couch was well protected during shipment and arrived in perfect condition.

Date of experience: February 9, 2019