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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Max was very helpful and informative - helped me get he best deal for insuring my purchase as well! Service was very friendly and professional.
Mac helped me order my purchase with no problem and was very friendly I can't wait too see my product
Called regarding a price match for an item. The customer service agent not only honored this but went above and beyond upgrading my item at an additional discount. He answered every single one of my questions and made the entire experience so easy. Will definitely be buying from this site again!
Hi Marissa,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Elliot was by far one of the best salesman I have spoken too. He was both enthusiastic and thoughtful about the items we bought. He gave me answers to all my questions with detail and precision and we appreciated it a lot. At times of confusion, he made the conversation lighter and provided us with comfort detail. In the end, we even bought things we weren't expecting that made our purchase even better.
Great customer service. Justin was able to price match my large order with no hassle. He was knowledgeable about my products and helped me choose the best options. I highly recommend this company.
Hi Teri,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Justin.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
The customer service that Adam provided was just amazing. Such attention to detail and he went the extra mile to make sure I was able to get my order on time
Hi Caroline,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Adam did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Justin was great and very helpful and polite. He knew his stuff and friendly and answered all my questions
Hi Zahi,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Justin and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Good service with nice looking bed. Would purchase from here again. Easy process and good price. Zzzzzzzzzzzzzzzzzzz
Hi MR,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I was ripped off! When filling financing I requested 24 months. Called to add more to order and sales rep cancelled application creating 2 12 month applications instead of 1 24 month. Rep said over and over he would combine and never did. I called many times to fix before furniture arrived they promise to call back, never do. They also delivered wrong bed, didn't assemble as promised. They billed me a $1400 bed but delivered $700 bed. Nobody made it right. They give you the runaround never to solve problem. High management starts at 12pm but gone by 5pm. When finally got a hold of them they refused to fix issue. Now I ended with a tougher financing and $700 cheaper bed but paying they expensive one. Sleeping in my living room floor for past weeks they still won't fix their screw up. When I requested tu return items, still in box as delivered, they said it would cost me $1400 to return. So here I am sleeping in the floor, paying twice than worth and in 12 months instead of 24. DO NOT BUY FROM 1 STOP BEDROOMS!,
Hi Ulisses,
1StopBedrooms appreciates all feedback both positive and negative. That being said, when our team reaches out to you and offers to play you the recording disputing your claims that the rep misled you and ripped you off (you placed the order online without any representative) and your response is "you don't have time for this; days before you decide to post a disparaging review, you leave no recourse but to respond.
As customer service is our top priority, if and when you find the time to review the recording, please let us know and we will be happy to assist you.
Regards,
Joan P.
Customer Relations Manager
1StopBedrooms
Great customer service and very friendly Eddie called me back quickly with info needed for me to puchase
Mac was fast and to the point great help he also was very helpful with all of this process would ask for any one but him
Hi David,
Thank you for taking the time to leave a positive review of your customer service experience with Max.
1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Justin made process smooth and simple, helped with delayed shipping, explained furniture protection plan, and sent order confirmation info immediately. Justin was professional, courteous, and knowledgeable.
Hi Royce,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Justin.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Rep was very helpful and knowledgeable- helping me to get the best coverage for my situation. Excited to receive the product.
Purchased furniture now because of the great promo running. However, I didn't need until later in the month. Justin assured me I could place my order today and call back to schedule delivery. Such a relief!
Hi Tanya,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Justin did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Max was very friendly and helpful with my order offering advice and explaining each element in detail. This made the whole process seamless.
Hi Brett,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are delighted to hear you had a positive experience with Max and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
The representative was extremely helpful and completely resolved my issue, he was a real pleasure to deal with.
Hi Adolph,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
1Stop wanted to confirm my shipping address which was different than my billing address. I truly appreciate them looking out for me. The customer service representative reviewed my order, explained what I purchased, and of course, verified the shipping address.
Hi Vernetta,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Eddy was delightful, patient and professional. He helped me correct some problems I had with the order and taught me a few things. He spent the time needed to complete the order for exactly what I wanted. Now to see if the product delivery and the product quality meets his standard of professionalism and my expectations.
Hi Carl,
Thank you for taking the time to leave a positive review of your customer service experience with Eddy.
1StopBedrooms is delighted to know our dedicated and knowledgeable rep made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
Fantastic experience! I'm very happy with what we got and the price we paid. Sales staff was helpful throughout the entire process.
Hi Tyra,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Management
[email protected]
866-456-8823
I ordered just over $4000 of furniture today through Eddie who was great. He provided answers and further explanations to all my questions. He
Also spent time to explain the service protection plan which I also purchased and he did it without sounding like a salesman. For anyone wanting furniture, just add everything you are thinking about into your cart then call Eddie directly at X7021. If he doesn't answer he will see your number and call you back. Unless something goes wrong with my order, I will definitely be using 1stopbedrooms.com for more furniture purchases in the future.
Hi David,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that Eddie did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we are happy to hear that Max lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Management
[email protected]
866-456-8823