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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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David was excellent at answering my questions and putting my mind at ease in ordering a large purchase online.
I ordered my bedroom set for the first time. 2 weeks ago. David was the representative. He was very respectful and knowledgable. He answered all my questions. The entire transaction went smooth.
I decided to give it another try and called 1st stop again to order a office furniture. Once again David helped me with the order.
I will definitely will shop here again. I had already had mentioned 1stop to my family member's and will sure mention it to my Co workers.
Thank you
Hi Sameer,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with David.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
DO NOT order from this company. The furniture is extremely poor quality. I purchased a 2 seat reclining sofa and from DAY ONE there was a large gap between the seat and the footrest making it uncomfortable to sit on. It turns out the foam used was cheap so it deflated/twisted so there was nothing there but fabric. They sent a replacement piece that immediately did the same thing. Note: Their return policies including a 1 year warranty are a JOKE. Additionally, the "white glove service" takes forever. My sofa was in a warehouse for 3 weeks less than 30 miles away and they would not deliver until I complained multiple times and threatened to dispute the credit card charge. When they finally brought it to my home it was completed unwrapped, unprotected and delivered by 2 incompetent men. The whole process was a nightmare. Please save your money and time by NOT buying anything from them.
My delivery was done on time by these very amazing and friendly guys! The was no hustle or bustle! Thank you so much.
Hi Claire,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
They called an hour prior to arrival and show up at the stated time. Setup was quick. Great service overall!
Hi Tiffany,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Love my new kitchen table & chairs. Love the white glove service & how it arrives already assembled. Great idea!
Hi Denise,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I love 1 Stop Bedrooms! Transaction was smooth, and they delivered quick. The furniture was beautiful...
Hi Keisha,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The product was exceptional! And the delivery people took their time to make sure everything was great! Also, I would like to thank customer service for taking the time to make sure I understood everything that I was doing!
Hi Joseph,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
It took about a month from ordering the table to the actual delivery day. They kept me posted throughout the whole time. When I received the table it didn't look as gray as I thought it would be but it's real wood and the finished product was beautiful. Overall I'm satisfied I paid extra for the white glove delivery. It was sooo worth it for them to set it up and place it where I wanted it.
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had an overall pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The entire process was smooth, the price was great, and it took less time than I expected from order to delivery. The couch doesn't seem as soft as when I first sat in it in a retail store but that could be my memory. It's the same sofa. Looks great and hope the sleeper works well when I use it.
Hi Marsha,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
David was very patient with me. I was on a budget and he took the time needed to ensure my grandaughters bedroom was everything she wants and all within my budget.
Thanks for the great experience.
I will recommend 1StopBedrooms to all of my friends
Hi Cathy,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we hope that David lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great service and product. The delivery guys were nice and professional. They called ahead to delivery early and got there when they said on time.
Hi Eric,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Sofa came damaged to delivery company, and solution (repair work) has been slow. However, customer service and the delivery reps have done a very good job though trying to get the issue resolved and completing the order.
Hi Ed,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had an overall positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I called because my bed that I ordered was taking too long and I couldn't wait for it any longer. They were very helpful making sure I had no refund/cancellation fee even tho it was past the 24 hour period. Very polite and professional.
Hi Sam,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I was nicely helped with finalizing my purchase by Charlie.
Great experience and definitely recommend
Hi Elaini,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Charlie.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The team was prompt and courteous. Very considerate about my furniture placement. Respectful of our home.
I receive two bedroom furniture pieces recently and decided to order a third piece. When I called David helped me and made the process so easy. He was very professional and answered all my questions about the item and order. David was so helpful! Thanks!
Hi Janie,
Thank you for taking the time to leave a positive review of your customer service experience with David.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I had ordered a whole bedroom suite from another company and after making three trips they delivered four pieces that were damaged. That was enough for me! I cancelled the rest of my order and placed it with 1stopbedrooms.com. They delivered my items already unboxed and assembled and without damage! Plus they were willing to carry it upstairs for me! I highly recommend them!
Hi Barb,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I still cannot believe how great my experience with this store was. I live in GA and ordered a dining table. They communicated through the entire process and scheduled deliver which they confirmed by text, email AND a phone call. Best price available online, put together and delivered by fast courteous team who were careful and ON TIME! I buy EVERYTHING online and this was my best EVER shopping experience. I will buy ALL furniture from this company in the future. Just WOW!
Hi Beth,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Have not received my items yet but I'm very excited to do so. Customer service representative was very polite very informative and gave me some tips about how to care for my furniture so I am very pleased
Hi Kathleen,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Diana,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that David did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823