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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I have been waiting almost two months on a bedroom set from this company 1stopbedrooms. No one from this company informed me The dresser was on back order and wasn't it being delivered. I wasn't given the opportunity to choose A difference set. The delivery company called last week and inform me the dresser was not with the order. I called 1stopbedrooms what is inform dresser will not make it to me till December. At this point I just want to cancel the order. Order ******* have talk to several people from this company now that the order is wrong try to convince me not to cancel I received a phone calls at 7pm last night this is stressful and I feel like i'm being harassed and force to receive merchandise I have asked several associates from this company to cancel the order. Please stop harassing me with all the phone calls and cancel the order I cannot take anymore stress about this.
This is been and awful experience dealing with this
Company
I placed an order with this company August 30.
On October 1 I got an email stating my furniture reach the white glove center. And as of today October 16 still no merchandise but have received five calls from your company which results in just hang up so no one saying anything. At this point I don't even think I want the merchandise
Would buy from them again. Adam was very helpful and gave very good information that allowed me to make best decision
Ordered bedroom set online. Very satisfied with customer service. Salesman was very knowledgeable and answered all my questions! Will definitely recommend to friends!
Hi Rick,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Eddie helped me from start to finish with my order, he answered all my questions, told me to call back anytime if i need more assistance. Thanks so much for your help Eddie.
Hi Andrew,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that Eddie did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The rep i spoke with was named Daniel. He did an awesome job of explaining the benefits of the 5 year Warranty by Ashley vs. Guardian during the validation process. Very friendly wonderful customer service.
Hi Terry,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience with Daniel.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
He really help me make a decision on ordering my sectional. I appreciate all of Eliot help. I look forward to receiving my new sectional. Thank you very much.
Ozzy was very helpful with confirmation of my order and making sure everything is exactly what I was wanting and needing. Will be shopping at 1stopbedrooms for all my furniture needs in the future! Not only do they have the best prices but also best service!
Hi Elizabeth,
Thank you for taking the time to leave a positive review of your customer service experience with Azi.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Nice, friendly and promt customer service.
I was very satisfied with the service.
Hopefully, delivery will be the same experience.
Hi Timea,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I had to call to confirm my order and the gentleman I spoke with was very friendly and explained any details very well. A real pleasure to talk to.
Hi Andrew,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
So far so good. Great communication and helpful tips. Can't wait to receive our new bedroom set. Ordering and confirming was very easy and a great deal
Hi Rob,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I am now a dedicated Ashley shopper because of Adams willingness/helpfulness in customer service
I had a very good experience buying from you. The representative was very helpful. Fine product, thank you for the good service.
Hi Seyedeh,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Easy transaction so far. Good price and customer service has been good,...
Hi Rosa,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I tried to purchase online and it wouldn't give me the discount. I called the number listed for assistance and the gentleman (I am HORRIBLE at names) was a pleasure to work with! He got us all set up with our furniture, the discount, warranty etc. This helps make our moving transition from ND to AZ a breeze! THANK YOU!
Hi Linda,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I loved my 1st experience with 1stop and after the second order I'm sure we will complete or home with furniture from them
Hi Kathi,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service, and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The customer service line was super helpful with correcting an issue with my order! The website had tons of options and I finally found the pieces i've been looking for for over a month that I wasn't finding at other local furniture stores! Can't wait to see it in my space!
Hi Stephanie,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The order and financing was very quick and easy. Looking forward to seeing our order. Have spoken to customer service to finalize order
Hi Arthur,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service expectations. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I found Jason to be extremely professional and patient with me. I was placing a large order. He even helped me pick out a dining table to match with my specific requirements. I definitely will use your company again since I'm not done shopping to fill my new home.
Hi Lenore,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience with Jason and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I returned to 1stopbedrooms after ordering a sofa set now I just ordered a bedroom set! There prices and service are unbeatable! And what helps is that if you buy a warranty and don't use it you get credit on your next purchase!
Hi,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
David was super friendly and helpful. I appreciate his help. He made it very easy to get the sofa sectional that I was looking for.
Hi Kristi,
Thank you for taking the time to leave a positive review of your customer service experience with David.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tony,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know Adam shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823