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From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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15,798 reviews

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Utah
2 reviews
0 helpful votes
Follow Dolores M.
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This is my second major purchase that I have had these movers bring and set it all up. They were on time and did an outstanding job.

Date of experience: December 4, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Dolores,

Thank you so much for taking the time to leave us such a positive feedback.

1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Texas
1 review
1 helpful vote
Follow Michelle X.
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Would recommend
December 8, 2019

The bed I ordered looks exactly like the picture. It's sturdy and the white glove service was seamless. So nice to have a good experience buying something online.

Date of experience: December 4, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Michelle,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

New York
1 review
0 helpful votes
Follow Adriel V.
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Great
December 4, 2019

Great prices, but it took long for delivery. Otherwise great company to buy furniture from. Very competitive prices.

Date of experience: December 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Adriel,

Thank you for taking the time to leave a positive review of your customer service experience.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Texas
1 review
0 helpful votes
Follow millicent O.
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Beautiful furnitures
December 4, 2019

I was initially nervous when l bought my Tv stand and dining set online because l haven't seen it in person but thankfully the furniture was exactly as it looked in the catalog. Delivery guys were very helpful too.

Date of experience: December 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Millicent,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Pennsylvania
1 review
0 helpful votes
Follow Fraonellys J.
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Excellent service
December 4, 2019

I ordered furniture with 1StopBedrooms and I was very happy with the price and the quality of the furniture I ordered. The delivery service was excellent. Overall I received an excellent value for quality furniture. Amazing service. The guys who delivered the furniture very professionals.

Date of experience: December 2, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Fraonellys,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

California
3 reviews
0 helpful votes
Follow Lisa W.
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Awesome!
November 30, 2019

The furniture is even nicer than the picture. Sturdy and well built. Fits in our room rather nicely. I would definitely recommend the service where they have people come out and set the furniture up for you and haul off all the packing. That's well worth it!

Date of experience: November 27, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Lisa,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

New York
1 review
0 helpful votes
Follow Sam Q.
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Great furniture at great price
November 30, 2019

I ordred my living room furniture from 1stopBedrooms, and I had a great service through out the order. The delivery was also very smooth, they kept me updated every step. Also, the furniture was of high quality, will use again.

Date of experience: November 27, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Sam,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

New Mexico
1 review
0 helpful votes
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Punctual.
November 27, 2019

I ordered the Bladen sectional for my son for Christmas. He lives in another state and the company was very good about calling to confirm that this was going to another state, cost of merchandise and delivered when they said. The only reason I went with this company is the lower cost, free white glove set up and free shipping. The only down side is that the warranty was marked down but ended up paying more because the sale price was for only 1 visit, if there was a accident that needed to be fixed. The one I ended up paying for is unlimited visits. Thank you for making making this a nice surprise for my son.

Date of experience: November 27, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Jennifer,

Thank you for taking the time to leave a positive review of your customer service experience.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Connecticut
1 review
0 helpful votes
Follow Sharon P.
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Excellent
November 30, 2019

The service was excellent from start to delivery. This sofa is so comfortable and a great value. I will definitely buy from 1StopBedrooms again.

Date of experience: November 27, 2019
California
1 review
1 helpful vote
Follow Troy D.
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Awesome service
November 27, 2019

Great price and service it was hands down the best experience. Saved hundreds from local on the same furniture so already ahead thank you. 1stopbedrooms

Date of experience: November 26, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Troy,

Thank you so much for taking the time to leave us such a positive feedback.

1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

New York
1 review
0 helpful votes
Follow Renee J.
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Beautiful couches!
November 26, 2019

The couches I received are beautiful, the price was great, and the service was excellent! I will definitely be using this company in the future and recommend them highly.

Date of experience: November 26, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Renee,

Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.

We are pleased to know we shared those core values with you and we look forward to helping you again!

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

New Jersey
1 review
0 helpful votes
Follow Luz G.
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Great service
November 29, 2019

Thank you so much for replacing my new sofa I really appreciate... super fast deliver very nice customer service

Date of experience: November 26, 2019
Georgia
1 review
0 helpful votes
Follow Jeanine I.
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Awesome
November 28, 2019

I Love this sectional it is beautiful comfortable and the fabric is so soft and seems like it will be pretty durable. The delivery went perfectly great service!

Date of experience: November 25, 2019
Texas
1 review
0 helpful votes
Follow Demetria F.
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Wonderful
November 24, 2019

The table overall looks very nice and it's very sturdy. The delivery guys were very quick with setup and very professional. They took approx. 20 minutes for the entire job... I would definitely recommend this company and dining set!

Date of experience: November 23, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Demetria,

1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.

We are happy to hear that you had a positive experience and hope to serve you again soon.

Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Texas
1 review
0 helpful votes
Follow Phil E.
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Great product
November 24, 2019

I wish the ordering process was quicker but it was the wait. Very nice sofa set and very happy with the service.

Date of experience: November 23, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Phil,

1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.

Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

Wisconsin
1 review
0 helpful votes
Follow Mary G.
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Just had my sofa, loveseat chair & ottoman delivered 11/22/2019 (white glove treatment) the delivery guys were great, the furniture (Ashley) looks fantastic and I saved over $2,000.00 - I know because I priced the set at 4 local furniture stores. I cannot say enough positive things about my experience. THANKS!

Date of experience: November 23, 2019
Oregon
1 review
0 helpful votes
Follow Linda U.
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Great product. Easy to order and the delivery service was awesome! I would use them again, for sure

Date of experience: November 22, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Linda,

1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.

We are glad to know you had such a pleasant customer service experience.

Please feel free to contact us at any time, and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

California
1 review
1 helpful vote
Follow Anna A.
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Great prices! Great customer service!
November 24, 2019

I was very happy with my purchase! Will definitely purchase from them again. Great prices and exceptional customer service!

Date of experience: November 22, 2019
Stop B. — 1StopBedrooms Rep
over a year old

Hi Anna,

Thank you for taking the time to leave a positive review of your customer service experience.

1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.

Please feel free to contact us at any time and be sure to include your order number in the subject line.

Welcome to the 1StopBedrooms family!

Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823

California
1 review
2 helpful votes
Follow sharon m.
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I purchased an bedroom set the nightstand had dents in it. 1st they said they would send me another one and then they claim it's in the wood and there's nothing they are willing to do. 2nd customer service sucks I was on hold for four hours I would not recommend them to anyone never.

1StopBedrooms attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Texas
1 review
1 helpful vote
Follow Emily B.
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Save yourself time and headache. Customer Service was TERRIBLE. Continued to tell me there are glitches and they didn't know where my order was. Now they will not cancel my order. Won't call me back and are extremely rude on the phone when I call in. Put me on hold and then disconnect. Having to dispute the charge on my CC at this point

Date of experience: November 20, 2019