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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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I am very happy with my purchase. I plan to purchase more furniture from 1StopBedroom. The delivery guys were amazing and very professional.
Crew was great and very professional. They protected my hardwood floors and we awesome. Thank you and God bless!
We ordered the ashley jillingsley from onestopbedroom even after visiting our local ashley stores to compare and sit in multiple styles. We ordered because price was a few hundered dollars cheaper and we had time to wait. We had read reviews about some lengthy waits to receive delivery. Ordered in November to beat holiday orders. We just received within 4 weeks and was expecting 6 weeks. Delivery and Item in stock inventory changed a few times during the final weeks. The communication was very good with the items shipment and status. The local company to NE Florida was very good. Was given multiple opportunities to switch delivery days.
Our 4 piece sectional came as ordered and the "white glove" delivery was as stated. Very Pleased! With everything! The two drivers brought in all pieces wrapped in plastic and cardboard. Opened everything up, assembled quickly, and they disposed of all factory cardboard... signed for electronically... The Ashley Jillingsley 4 piece sectional in gray,,, Is even more soft and comfortable fresh out of the factory than the ones you try in store that has been sat in a thousand plus times... Awesome experience to buy online at onestopbed, then receive on time, and before the holidays... at the best price i could find.
Hi Matt,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Ordered a couch at what I thought was a great price with free shipping and whiteglove delivery. I got a phone call stating my city (over half a million people) was rural/remote so they were charging me a $250.00 shipping fee but gave me a foam mattress for "free". The "local" delivery service received my couch two weeks ago. I did return the associates phone after sending an email to 1stopbedroom asking when I will be receiving a phone call about my delivery. The woman told me (she didn't leave her name, I still have voicemail saved) a truck was coming through this last Friday/Saturday. I said great Saturday would be perfect, I will be home all day but I cannot answer my phone at work. She said I will text you tomorrow (last Friday) to send you the time. Perfect, right? WRONG. Not only did I not get a text but I got another phone call which I called back after work and left a message. No couch came. Yesterday I called the delivery service and emailed 1stopbedroom, NO RESPONSE from anyone. I called the delivery company today and she (no name given) told me they only come through Fresno every two weeks and could not schedule my delivery today but had to wait until next Monday. I told her what has happened and frankly she didn't care but said exactly the same thing about texting me instead of calling. At this point I'm really angry and have contacted a local company willing to help me. I'd like to cancel my order at this point as long as I get a FULL refund but based on another review and a response from 1stopbedroom on that thread they refuse to give a full refund. Whatever you do shop somewhere else. I personally will never shop here again and will warn others from going through this nightmare of an experience.
I never bother leaving positive reviews but my experience was so seamless and easy, and all my other experiences the last month in buying furniture for my new apartment were so difficult, that I felt obliged to share my good experience. The delivery team showed up on time and built our table instantly. The quality and aesthetic of the table is better than what we even imagined from the photos. Love it
Hi Allie,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
We were extremely satisfied with the delivery. Cesar was professional and friendly during the installation. He accommodated our request to expand the table. Also, very happy with the quality of the table.
Hi Pat,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
When placing my order I had questions. Spoke with one of your agents and he was extremely helpful and friendly. When checking on my order I spoke to several of your agents because I don't live full time where the furniture was being delivered and needed a form delivery date. The last agent I spoke to went above and beyond with call backs and help with delivery. I don't live full time where furniture was being delivered. She was such a kind and nice person to speak to and went above and beyond to help me! These two are keepers! I will use your store for all my furniture needs.
Hi Rita,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Excellent service and quality furniture with quick delivery
Hi Charles,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I Was a little nervous about ordering from a website I had never heard of. It was smooth, good communication and shipment was quick. Very happy with our purchase!
Hi Karen,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that Charlie lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great Company and sales Rep, delivered as scheduled with Super White Glove Delivery, beautiful quality furniture!
Extremely satisfied with the service.
I would definitely recommend to others.
Keep up the great work.
Thank you
Hi Gini,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
My order took longer than expected (by 1 week), but it was well worth the wait. When I spoke with C. S. they were polite, efficient & returned my call in a timely fashion. I was also offered a credit for the inconvenience of my dining set not arriving on time. That was issued within 48 hrs.
Hi Marie,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Very good and professional service. Very quick and polite. 5 Stars! Thanks!
Hi Mark,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Deliveright is wonderful! Furniture wrapped in moving quilts and then tons of tight plastic. Men are experts. Efficient, clean up, very polite.
Hi Ronnie,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
They were very careful in the delivery of our new bed! While it was later
In the day... the guys were pleasant and happy!
Hi Denise,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I am very impressed with prices! I was also extremely satisfied with the couch's quality. Representatives I spoke with were very knowledgeable and helpful.
Hi Nancy,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I would recommend 1stop bedrooms to all my friends and family for great quality furniture at a great price.
Hi Sylvia,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
What a pleasure shopping with 1StopBedrooms, from the knowledgeable, patient assistance while ordering to the professional, courteous delivery! Thank you!
Hi Laura,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
It all starts with great communication but the delivery team was professional and friendly. This was a truly great experience. I would highly recommend them.
Hi Marc,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The process was great. The company texts or emails you every step of the way. I'm very happy with the bedroom set. One of the slat supports is missing but I was told one would be shipped to me.
Hi Angie,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jason,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823