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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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The sofa and love seat looks even better live on set than online. Very rich quality thanks a million
1StopBedrooms delivered my bed on time and in great shape. The crew that brought the bed and assembled it was honest and professional. I am glad I bought the bed from them and I would do it again and again. I give them 5 stars.
Hi Jonathan,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great quality. Love it! Good price. Setup was easy. This wants me to put in at least 100 words - that's the only thing I didn't like.
Hi Diana,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Very pleasant and courteous, they were very careful, pick up after themselves and the furniture were placed were I requested. Will buy from you again... Merry Christmas...
Hi Amarily,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
We placed and online order with this company on Monday Dec 16th, we ordered a dining set as well as a bedroom set, selected the only delivery option "free" and paid for our items. On December 17th I received an email stating that we need to call and verify our address, when I did this I was informed that we have to pay an additional amount for tax and delivery. I attempted to resolve why this was not ncluded when we placed and verified our order, and the response I received was "our company is just so large that the website cannot identify whether there is additional shipping or whether you should be charged tax and that has to be done manually, even though this was never indicated when we checked out. After hours on the phone with multiple people and endless BS explanations and sales pitches, we paid the additional delivery and called it a loss on our end. Then, the following day we received a call that the table we ordered has been discontinued and which table would we like instead. We opted to cancel the order for the table, we were not choosing something else from them. After no email confirmation I called the following day, now going on 41 minutes on hold and am told that they can try to cancel with the manufacturer and once they can do that then they can cancel my order. I hope I get this resolved and am not out the $2,000 we paid this worthless company. Let this be a warning, DON'T DO IT...
Student desk, hutch and chair is good quality furniture. Perfect for my grandson. Will do business again.
Hi Diana,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Looks big in person, I like the color and quality of the leather feels soft and comfortable! Service was great!
Hi Tanya,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I would absolutely purchase again from 1Stopbedrooms. I was notified every step of the way during the transaction. Furniture delivery went smoothly
Hi Cristina,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
I absolutely love my Furniture. The delivery and the set up was definitely to my satisfaction, and they came within the designated time.
Hi Angela,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
They ruined our Christmas celebration. They lied to me that the dining set will be delivered by December 17-19. We bought a new house and do not have dining table and chairs, so it was essential for me to buy them, especially that we are holding family gathering this year. So, before placing the order with 1stopbedrooms, I called them to verify if the furniture is in stock. They contacted the vendor and it was in stock. I placed the order on November 25. Two days later they sent me email with the delivery date at end of December. I called right away to cancel the order. I was transferred to the manager and he assured me that that since items are in stock, the order is expedited and it will be delivered way before Christmas. All these weeks I was checking the progress with the link they provided for tracking, and yesterday it showed December 29! I called them and explained the situation and plead to them, and they again said not to worry. However, I received yesterday email from them, confirming the delivery date as December 29 and offer of $50 refund! Our Christmas is ruined! I don't know where to get the table and chairs at this short time, for our family to sit at and celebrate. And for $50? This is a disaster! I am not sure why I should go into additional expenses to buy the dining set somewhere else. Moreover, they will not refund me my money I paid for the set.
Do NOT TRUST this company, they will lure you into buying stuff from them, as they did with me. All they care about is just getting your money. They do not hold on their promises and they do not care about customers.
Ordered the couch with free delivery on November 21,2019. On November 24 they send us email confirming the address (what the scam) which we notices almost week later at 26th. After calling them back to confirm the address associate said that we have to pay $99 to deliver to our "special address" (special just as the rest of the city). What the scam when you buy something that has the free delivery pay another $100 for delivery!
But, I know we are gonna put up with it, but then few days later they said that half of the item is not available has to be ordered on Dec 26,2019 and moved to Jan 1,2020 and the best will be delivered by Jan 25,2020. Then later they canceled whole order on their own. Who is going to compensate for the time we lost as well as for better deals while waiting for the item that we paid for?
The Ashley people told us to "not trust that website". After a lot of discussion they said they would match the price but they were going to charge for shipping.
It turns out, they were wrong! We did trust "this website" and we got our beautiful couch for a nice price with a free delivery and set up. Thank you so much!
Hi,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
My order was processed quickly, I got precise instruction about the delivery process, delivery was on scheduled time.
The Loveseat and the Recliner chair are exactly as described and very comfortable!
Great experience with this Company, thank you!
Hi Linda,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
My sofa bed is of good quality just as advertised, Very comfortable and well made!
I will recommend this company to everyone!
Hi Mark,
Thank you for such a wonderful review. 1StopBedrooms strives for excellence and providing the highest level of customer service.
We are pleased to know we shared those core values with you and we look forward to helping you again!
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The sideboard is stunning! The delivery guys were very friendly and helpful. I'm very happy pleased with everything.
Hi Wanda,
1StopBedrooms is always happy to hear from our customers and wish to thank you for sharing your feedback with us.
We are happy to hear that you had a positive experience and hope to serve you again soon.
Please feel free to contact us at any time. Be sure to add the order number in the subject line of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Had a delivery time of 10-2p and they came at 11am and they were in and out. Very fast, polite, and efficient.
Hi Abbe,
1StopBedrooms appreciates your recent review. We value your trust in our company, and we do our best to meet your service needs. It's always great to hear that we did just that.
Please feel free to contact us at any time, and be sure to include your order number in the subject of your email.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Great price for the same furniture you buy in the stores. Delivered and setup in my living room within a couple weeks. Definitely will buy here again.
Hi Christie,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Wasn't sure how ordering furniture off o a website would work. The salesman was very helpful and got a great deal and better warranty. Delivery was timely and the brought in the sectional and set it up too.
Hi Mike,
Thank you for taking the time to leave a positive review of your customer service experience.
1StopBedrooms is delighted to know our dedicated and knowledgeable reps made your order process quick and easy.
Please feel free to contact us at any time and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
The glory of the young man is his strength, the wisdom of the old man is the gray head.
Thank you to the delivery men who were timely courteous and strong and if it be God's will I pray the men will be provided moving straps to better take care of the temple of God, for Christ said, I live in you and you live in me.
Thank you to 1StopBedrooms for a fine product at a reasonable price. The Birlanny chest is beautiful in its detail and pewter/silver finish.
Hi Bonnie,
Thank you so much for taking the time to leave us such a positive feedback.
1StopBedrooms prides itself on our stellar customer service and we hope that we lived up to those expectations for you.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823
Not buying from this company ever again! I'm trying to work with them on exchanging my sofa, even if I have to upgrade. They are not willing to work with me. Stay away from this company. Buy somewhere else. Save your money. Bought an $806.33 worth of sofa. They are charging me $577 for return and only refunding me $229.33? I would like to upgrade to a more expensive one just work with me here but nope! They did not. I thought I'll be saving money by buying through them but I was wrong. I don't have a sofa for almost two weeks now. I get cancer treatments and was hoping I will have a sofa that I will be comfortable. I am so frustrated and disappointed!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Henry,
1StopBedrooms is extremely happy to hear from our customers and wish to thank you for sharing your feedback.
We are glad to know you had such a pleasant customer service experience.
Please feel free to contact us at any time, and be sure to include your order number in the subject line.
Welcome to the 1StopBedrooms family!
Regards,
Joan P.
Customer Relations Manager
[email protected]
866-456-8823