On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Our sales person, Kobi, was excellent, patient and very helpful to the point of making excellent suggestions
In my book, he gets an 11 out of 10. Thanks to him, I highly recommend one stop bedrooms.
I had been trying to order this piece from several different places for weeks. Places I had already ordered from and they kept telling me they could not ship to my address. I was hesitant to order from your company because I had never heard of it but I said I'll give them a try. It took me less than 15 minutes to order and get confirmation. THANKS.
I did my shopping online. Everything was easy to find, and well coordinated. The website was customer friendly. I had to verify some information the sales person that I spoke with was very helpful and courteous. Good job thank you.
Hi Mary, thank you for taking the time to leave your review.
We’re glad to hear your experience was a positive one. Providing a smooth and reliable experience from browsing to customer support is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I called in because my order was delayed and then customer service was amazing
Hi Douglas, thank you for taking the time to leave your review.
We’re glad to hear you had a great experience and that our team was able to provide such strong support. Delivering helpful and consistent service is something we take seriously, and it’s great to see that reflected in your interaction.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Best regards,
Customer Experience Team
Representative was excellent -Knowledgeable and friendly. Tha only downside is not being able to schedule delivery at a precise date.
Hi John, thank you for taking the time to leave your review.
We’re glad to hear you had a positive experience and that our team made a great impression. Providing knowledgeable and friendly service is something we consistently strive for across every interaction.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Delivery was great! Delivery team came during their delivery window, called ten minutes before arrival, then dropped off our furniture with white glove service in 5 minutes! They were kind, courteous and very professional. Furniture is beautiful!
Hi Melissa, thank you for taking the time to share your review.
We’re glad to hear your experience was such a positive one. Providing a smooth, reliable process along with professional service is something we consistently strive for, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Excellent customer service and delivery guys. Thank you.
Hi Mark, thank you for taking the time to leave your review.
We’re glad to hear your experience was such a positive one. Providing a smooth and dependable experience from start to finish is something we consistently aim for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Best regards,
Customer Experience Team
I need to order a matching nightstand for a set I had purchased in 2023. I found the exact match, it was shipped assembled and very quick under a week. I will definitely use them again
Hi Angela, thank you for taking the time to leave your review.
We’re glad to hear everything came together smoothly and that your experience met expectations. Providing a reliable and consistent experience is something we work hard to maintain, and it’s great to know that came through.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The past couple of weeks, between emails, phone messages and texts, Simon and Vera were both very helpful with me being able to place a special order.
Hi Peg, thank you for taking the time to leave your review.
We’re glad to hear you had a positive experience and that our team was able to support you throughout the process. Providing attentive and reliable service is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The furniture is beautiful. The delivery was easy as placed in my bedroom as requested. The delivery men were very polite and professional. A small damage on the leg of one piece was quickly and efficiently satisfied. Overall this was a very satisfying experience. Would highly recommend this company. Did I mention the bedroom furniture is most beautiful. Price was very reasonable.
Hi Diane, thank you for taking the time to share your experience.
We’re glad to hear everything came together smoothly and that you’re enjoying your new furniture. Providing a seamless process and a consistent level of service from start to finish is something we truly value.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The sales associate I spoke with was very helpful and knowledgeable about the sectional I was planning on purchasing.
Hi Leeza, thank you for taking the time to leave your review.
We’re glad to hear your experience was a positive one and that you felt well supported throughout the process. Providing knowledgeable and helpful service is something we strive to deliver consistently.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
I reviewed my drawers, chest and night today I was pleased with the delivery driver were nice and polite.
Hi Tenisha, thank you for taking the time to share your review.
We’re glad to hear everything went smoothly and that your experience met expectations. Providing a professional and courteous experience from start to finish is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
I was skeptical at first because I have always used Ashley Furniture directly. I went in store and wanted the Raelyn Nedroom Suite. It was going to be $7000. I heard about 1 STOP Bedroom from a friend and it was half the price. It was easy to set up and when it was delivered, it was put together. I had such a wonderful experience.
Hi Anna, thank you for taking the time to leave your review.
We’re so glad to hear your experience was a positive one and that everything met your expectations from start to finish. Providing a smooth, reliable experience for every customer is something we consistently strive for.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The quality is outstanding—everything feels sturdy, well-made, and built to last. The design is both stylish and comfortable, making it a perfect fit for my space.
What really stood out was the attention to detail, from the craftsmanship to the finishing touches. Delivery was smooth and on time, and everything arrived in perfect condition. It's clear that a lot of care goes into both the products and customer service.
Hi Angel, thank you for taking the time to share your experience.
We’re glad to know everything met your expectations and that your overall experience reflected the level of quality and care we aim to provide. Consistency across our products and service is something we take seriously, and feedback like yours reinforces that commitment.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Customer service is 10/10. I look forward to receiving my furniture and purchasing through them again
Hi Kaci, thank you for taking the time to leave your review.
We’re so pleased to hear your experience has been a great one so far, and it’s wonderful to know you’re looking forward to what’s next. Creating a smooth and dependable experience from start to finish is something we truly value.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
Well, the only thing that I could give a review on is customer service which was really good, the representative gave me all the information how ever, I won't be able to comment on the actual delivery time and the look of the furniture until it actually arrives
Hi Deanna, thank you for taking the time to leave your review.
We’re glad to hear that your interaction with our team was helpful and informative. Providing clear guidance and a smooth experience from the start is something we strive for, and we look forward to that continuing through the rest of your order.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
This company is a scam. Wish I could give 0 stars. It's been over a month and still don't have my furniture. Tried to cancel a couple times and they tell me they can't. The dates continually get pushed back for delivery. Customer service said they will send me their direct extension and doesn't, said would call back in 24 hours with an update and doesn't, said would give a credit and didn't. All lies. Will need law enforcement and probably get a lawyer next.
Hi Harper, thank you for taking the time to share your feedback.
The experience you’ve described does not reflect the standard we aim to provide, and we understand how frustrating this must feel. Situations like this are not typical, and we work hard to ensure communication and timelines remain clear and consistent throughout the process. Feedback like yours is taken seriously and reviewed internally as part of our ongoing efforts to improve.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
The three drawer console table in greige was exactly as pictured, drawers slide perfectly and fits my needs exactly. It came perfectly packaged, in excellent condition and shipped promptly. I plan to do more business here.
Hi Mary, thank you for taking the time to share your review.
We’re glad to hear your experience met your expectations and that everything arrived smoothly. Providing a reliable and consistent experience is something we work hard to deliver every day, and it’s great to know that came through for you.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
The delivery was slow. The set up service was the Best I have had in the last forty years. The service team was Friendly, knowledgeable and did an excellent job
Hi Ernest, thank you for taking the time to leave your review.
We’re glad to hear that the setup service stood out and that the team made such a strong impression with their professionalism and expertise. Providing a high-quality, consistent experience is something we work hard to deliver across every step.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Kind regards,
Customer Experience Team
Shopping was easy & price was great. I was not very impressed with the delivery process, but in the end, I'm in love with my new dresser.
Hi Nicole, thank you for taking the time to share your experience.
We’re glad to hear the process felt easy and that you’re enjoying your new dresser. The overall experience you described isn’t what we aim to deliver every time, and feedback like this is reviewed internally to help keep everything running smoothly and consistently.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon, thank you for taking the time to leave your review.
We’re glad to hear your experience was smooth and straightforward from start to finish. Creating a reliable and efficient ordering process is something we consistently focus on, and it’s great to know that came through for you.
We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.
Warm regards,
Customer Experience Team