Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The sales and prices are amazing and they have the best customer service. The communication throughout the whole process was great and the delivery driver handled my furniture with so much care. I LOVE my sofa and will definitely be coming back for the matching accessories. Thank you!
Service is great nice prices and beautiful furniture
Dear Shirley,
We're delighted to see your words of appreciation. We truly value your engagement and the time you took to share your positive experience.
Our team has a staunch commitment to maintaining the highest standards of customer service. We take immense pride in our ability to consistently deliver excellence, ensuring our customers receive the best value and a seamless experience.
Your review is a testament to the unwavering commitment we have towards providing exceptional service. We look forward to continuing this tradition of excellence, always meeting and exceeding your expectations.
Thank you once again for your support.
With Warm Regards,
Customer Experience Team
They had the bed I wanted cheaper than anywhere else! Then I had to contact their customer service and they were great, helped me change the shipping address, made sure it wouldn't get there sooner than I could move in and also gave me great tips about the kind of mattress I would need. I definitely will be shopping with them again!
Dear Natasha,
We're delighted to see your words of appreciation. We truly value your engagement and the time you took to share your positive experience.
Our team has a staunch commitment to maintaining the highest standards of customer service. We take immense pride in our ability to consistently deliver excellence, ensuring our customers receive the best value and a seamless experience.
Your review is a testament to the unwavering commitment we have towards providing exceptional service. We look forward to continuing this tradition of excellence, always meeting and exceeding your expectations.
Thank you once again for your support.
With Warm Regards,
Customer Experience Team
Great service! Would definitely be a returning customer!
Dear Fabian,
We're delighted to see your words of appreciation. We truly value your engagement and the time you took to share your positive experience.
Our team has a staunch commitment to maintaining the highest standards of customer service. We take immense pride in our ability to consistently deliver excellence, ensuring our customers receive the best value and a seamless experience.
Your review is a testament to the unwavering commitment we have towards providing exceptional service. We look forward to continuing this tradition of excellence, always meeting and exceeding your expectations.
Thank you once again for your support.
With Warm Regards,
Customer Experience Team
Great customer experience completing my online purchase
Dear Doug,
We appreciate you taking the time to share your experience with us! Your engagement is truly valued.
Our team continually strives to deliver exceptional service, ensuring the needs of our customers are not just met, but exceeded. It's our commitment to maintain these high standards that set us apart.
We take pride in our ability to consistently provide excellent service, and we're delighted to hear that your experience reflects this. Thank you once again for your positive review.
Best,
Customer Experience Team
Great experience and quality furniture. Thank you.
Hello Mike,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
As smooth sailing as possible. Have no complaints would definitely order through this company again
Hello Endercio,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Douglas was very helpful and was able to find the sofa and chair that I wanted.
Hello Mary,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Transaction & shipping were completed quickly. Pricing was the best I found.
My only complaint is difficulty getting a human on the phone to ask about the order once placed.
Hello Misty,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Worked with Kobe over the phone and he did an exceptional job with his recommendations and service
Hello Kathy,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
My initial order did not process via the website. The representative was able to find my order and submit it. He was able to resolve the address/billing problem.
Hello Customer,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Great customer service. Agent was curious and knowledgeable and kind.
Hello Anna,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
This has been such a nice company to purchase from! Joe was such a big help! Extremely professional! Thank you for everything!
Hello Megan,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Good price and fast delivery. I had to contact customer service and they quickly responded and solved the minor issue.
Hello Gianluca,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Very easy to order from sales person was curtious and very helpful delivery was great and easy to put together
Hello Rebecca,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
I was pleased with my order and delivery experience although I did get a text that the item needed to go ground and there was a $29 add'l charge. This was understandable when the item arrived and was 250 pounds. We had to remove it from the box piece by piece to get it in the house. Very simple to assemble and beautiful once in place. Thank you.
Hello Bianca,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
1stopbedrooms.com had the best price anywhere on the Internet that I was able to find for these stools. They are the most comfortable ones that I have purchased as of yet. Very fast delivery.
Hello Robert,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Very fast and professional would highly recommend to others
Hello Brian,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Talked to sales person on phone. Very helpful and friendly. Furniture was what was expected. Thank You
Hello Steven,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Great customer service they even called on a Sunday. They were very helpful and nice to work with.
Hello Jennifer,
We are delighted to hear from you and appreciate you taking the time to share your thoughts. Your support is indeed valuable to us.
Our team takes immense pride in providing top-tier service and curating quality furniture for our esteemed customers. We consistently strive to uphold these high standards and ensure every interaction leaves a lasting positive impression.
Your experience is an affirmation of our unwavering commitment to excellence in service. We look forward to consistently delivering such exceptional experiences in the future.
Thank you once again for your kind words.
Best,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Vivian,
We're delighted to see your words of appreciation. We truly value your engagement and the time you took to share your positive experience.
Our team has a staunch commitment to maintaining the highest standards of customer service. We take immense pride in our ability to consistently deliver excellence, ensuring our customers receive the best value and a seamless experience.
Your review is a testament to the unwavering commitment we have towards providing exceptional service. We look forward to continuing this tradition of excellence, always meeting and exceeding your expectations.
Thank you once again for your support.
With Warm Regards,
Customer Experience Team