Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent customer service. Appreciated how nice the rep was and the service he provided. Will definitely keep doing business with 1 Stop Bedrooms
I would highly recommend this company! The price was great, easy to order, friendly staff when I called, prompt delivery and nothing was damaged I was very happy
Dear Anne,
We're truly appreciative of your generous words and are thrilled to know that your experience with us was a positive one. Your engagement is what helps us strive for continuous improvement and excel in our endeavors.
Our team is committed to providing exceptional service to our valued customers like you, with a keen focus on efficiency, professionalism, and quality. We take pride in our ability to deliver promptly and ensure all products arrive in perfect condition, as we believe that these elements are integral to a satisfactory customer experience.
Your review reaffirms our unwavering commitment to uphold the highest standards in all aspects of our service. Thank you once again for your recognition and support. It is our pleasure to serve customers like you, who inspire us to continuously strive for excellence in all we do.
Best Regards,
Customer Experience Team
I was very pleased with the price we paid for the live seat and oversized chair. Other places were charging over $599 for shipping fees due to we live in a remote state. Offering free freight was why we purchased.
Dear David,
We are delighted to hear from you and appreciate your time in sharing this fantastic feedback. Your satisfaction is our utmost priority and we're thrilled to know that our pricing and free shipping policy made your shopping experience a positive one.
We always strive to go above and beyond to offer our customers the best value for their money, without compromising on the quality of our products or service. We believe that everyone should have access to high-quality furniture, irrespective of their location.
Your review reaffirms our dedication to provide an exceptional shopping experience consistently. We are committed to maintaining these high standards and continue to serve our customers with the same level of excellence.
Warm Regards,
Customer Experience Team
Order arrived within a week and was delivered with care. They put it together and hauled away the trash. The delivery guys were nice and very polite and very careful with everything. Would highly recommend.
Dear Laura,
Firstly, we appreciate you taking the time to share your positive experience with us. Your feedback is truly valuable, and we are delighted to hear that you had a seamless and pleasant experience.
We consistently strive to provide the highest quality service, from the moment an order is placed right up to its delivery. Ensuring that our customers receive their orders promptly and with utmost care is our top priority, and we are pleased to know our dedicated team lived up to this commitment during your interaction with us.
We pride ourselves on our unwavering standards, including the professionalism and courtesy of our delivery team. It's always rewarding to hear when we have made a difference.
Thank you once again, Laura, for acknowledging our efforts. Your commendation stands as a testament to our commitment to excellence, and we look forward to continuing to provide you, and all our valued customers, with the same high level of service in the future.
Best Regards,
Customer Experience Team
Great experience! Really fast delivery! Delivery guys were right on time with great communication!
The furniture seems great! Love the way it looks!
Dear Urain,
We appreciate your kind words and the time you took to share your wonderful experience with us. Your feedback means a lot to our team!
Our dedicated team always strives to deliver an exceptional service experience. It is essential to us that your delivery is not only timely but also that our communication is clear and efficient. We're thrilled to hear that the furniture has found a loving home and that you're enjoying its look!
At the end of the day, our goal is to consistently provide top-tier service that not only meets but exceeds expectations. Your review is a testament to that commitment. Thank you for being a valued part of our community, Urain. We look forward to continually serving you with the same level of excellence you've come to expect.
With gratitude,
Customer Experience Team
Great service. Fast delivery. Love my new couch. Delivery was great. Quality super. Would use company again!
Dear Elizabeth,
We are delighted to see your positive feedback. Your enthusiastic words are truly appreciated.
We're committed to offering an exceptional service experience for all our customers, and it's wonderful to hear that our dedication to fast delivery and high-quality products resonated with you. Our team takes pride in ensuring every detail is handled with care, just as you've experienced.
Your endorsement and willingness to use our services again is a testament to our continuous strive for excellence. We look forward to maintaining this standard and serving you again in the future.
Thank you once again for your recognition of our unwavering commitment to superior service.
Best regards,
Customer Experience Team
It was quick and easy to order in general and to deal with any issues. Great customer service overall!
Dear Emily,
We appreciate you taking the time to share your positive experience with us. Your feedback is invaluable, and we thank you for your engagement.
At the heart of our mission lies a commitment to providing exceptional customer service. We believe in making the ordering process as seamless as possible and are always prepared to resolve any concerns swiftly and efficiently. Your experience reflects the high standards we set for ourselves.
We are proud to consistently deliver excellence in service, just as you've experienced. Our goal remains to create positive interactions and effortless experiences for all our customers. Thank you once again, Emily, for recognizing and appreciating our dedication to service.
Wishing you all the best,
Customer Experience Team
Very helpful and friendly. Knowledgeable and overall sweet person. Knew exactly what I was needing and tried to accommodate me.
Dear Mary,
We are genuinely appreciative of your kind words and for sharing your positive experience with us. It's always a pleasure to know that our team could assist you in finding exactly what you needed.
Our primary goal is to consistently deliver a service experience that is helpful, friendly, and knowledgeable. We believe in going the extra mile to accommodate our customers' needs, and it's wonderful to hear that you felt this during your visit.
We are committed to maintaining this standard of service excellence. It's this commitment that defines us and sets us apart. Thank you once again, Mary, for acknowledging our efforts and for being a valued customer.
We look forward to serving you again with the same level of quality and dedication you've come to expect from us.
Best Regards,
Customer Experience Team
Wonderful experience. Would highly recommend! Staff is very helpful and made my ordering process go smoother than expected.
Dear Holley,
We truly appreciate your kind words and the time you've taken to share your positive experience with us. Your feedback is a testament to our ongoing commitment to providing exceptional service.
We take immense pride in our knowledgeable and dedicated staff, who are always eager to facilitate a smooth and efficient ordering process for our valued customers. Your experience is a wonderful reflection of the high standards we continually strive to uphold.
Thank you for endorsing our unwavering dedication to customer satisfaction. It's reviews like yours that reinforce our commitment to consistently delivering excellence in service.
Warm regards,
Customer Experience Team
Excellent web experience and professional delivery 👏 They placed the couch right where we wanted it and cleaned up the packaging, etc.
Dear Jacob,
We're delighted to hear about your positive experience with us. Your time taken to share your feedback is much appreciated!
As a team, we're committed to providing a seamless and professional service at every step, from browsing our website to the delivery and installation of our products. We take pride in ensuring that every aspect of your experience meets our unwavering high standards.
Your satisfaction underscores our resolve to consistently offer outstanding service. We look forward to serving you again with the same level of excellence that you've come to expect from us.
Warm regards,
Customer Experience Team
I have ordered from 1Stop a number of times and their website is very easy to use and great communication throughout the delivery process.
Dear Cathy,
We truly appreciate you taking the time to share your experience with us. It's wonderful to hear that you've found our website user-friendly and our communication satisfactory.
At 1Stop, we take pride in maintaining high standards of customer service. Ensuring a seamless ordering and delivery process is at the heart of what we do. We strive to provide a comfortable and effortless experience for all our customers, and your words affirm that we are on the right track.
We're thrilled to know that we've succeeded in offering you a consistently exceptional service. We look forward to serving you again in the future and continuing to meet your expectations. Thank you once again for your kind words and your continued support.
Best wishes,
Customer Experience Team
The dresser is in perfect condition. It's sturdy and just what I expected. The delivery team was professional and courteous.
Dear Bethany,
We appreciate you taking the time to share your experience with us. Your satisfaction is our top priority, and we're delighted to hear about your positive experience.
At our company, we strive to ensure that every aspect of your purchase, from the quality of our products to our delivery service, meets the highest standards. We firmly believe in maintaining an unwavering commitment to professionalism, and it's encouraging to hear that this was reflected in your interaction with our team.
Your positive feedback serves as a testament to our continuous efforts to offer outstanding service. We look forward to providing you with the same level of excellence in the future.
Thank you for choosing us and for your wonderful review.
Best Regards,
Customer Experience Team
Simon was the best customer service I have had in a very long time. He answered all our questions, was very polite and nice. We have ordered from your company before, and will continue in the future.
Dear Janice,
We're thrilled to read your feedback and sincerely appreciate you taking the time to share your positive experience with us.
Your kind words reaffirm the dedication we have to our patrons. We take great pride in delivering a superior customer service experience, ensuring that every interaction is marked by kindness, professionalism, and expert knowledge. Simon, like the rest of our team, embodies these values to create an environment where our customers feel valued and well-cared for.
As we continue to strive for excellence, your continued support and trust in us is the greatest testament to our unwavering commitment to outstanding service. Thank you once again, Janice, for acknowledging our efforts and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
They called me to verify my order and offered to combine the two because I messed up and placed 2 orders. That way he said it would all come together.
Dear Constance,
Firstly, we want to extend our heartfelt appreciation for taking the time to share your experience. We are delighted to know that your interaction with us was to your satisfaction.
We are committed to delivering exceptional service and ensuring our customers' needs are met efficiently and effectively. Your review serves as a testament to our unwavering dedication to this mission.
Our team prides itself on going the extra mile to ensure a smooth and hassle-free customer journey. This consistency in service excellence is what sets us apart and we are thrilled to have affirmed this in your recent experience.
Thank you once again for your support and kind words. We look forward to exceeding your expectations in the future as well.
Best,
Customer Experience Team
Courtesy, helpful, patient, professional. Kobi went out of his way to assist with price discrepancies and help with getting credit card payment processed.
Dear Judith,
We deeply appreciate you taking the time to share your positive feedback. Your words truly reflect the ethos we strive to maintain with each interaction.
At our company, we take immense pride in offering an unparalleled level of service, and we're delighted to hear that Kobi embodied these standards during your furniture purchase. Our team is committed to ensuring that every customer feels valued and supported, handling each query with patience, professionalism, and utmost courtesy.
Your review underscores our continuous commitment to delivering exceptional customer service. We're driven to consistently meet and exceed expectations, ensuring our customers enjoy a seamless, rewarding experience.
Thank you once again for acknowledging our efforts. We look forward to serving you with the same excellence in the future.
Best Regards,
Customer Experience Team
Very convenient ordering over the phone and polite service. The process was simple and the representative had informed of the sets were in stock and gave a good time frame of expection
Dear Vanessa,
Firstly, we would like to extend our heartfelt appreciation for taking the time to share your experience with us.
Your feedback is instrumental in fostering our commitment to delivering a seamless shopping experience. We are thrilled to hear that you found our ordering process convenient and our service polite. These positive encounters are not coincidences, but a reflection of our unwavering commitment to provide the highest level of service to our esteemed customers like you.
Our team consistently strives to maintain a standard of excellence in all our interactions. From the simplicity of the ordering process to providing timely and accurate information, we aim to create an environment where every customer feels valued and satisfied.
Your review is a testament to our ongoing efforts in ensuring consistent excellence in service. We look forward to serving you again, demonstrating our commitment to exceptional customer service.
Thank you again for your kind words, Vanessa.
Best regards,
Customer Experience Team
Always a great experience purchasingfrom this company. Customer service is phenomenal. Friendly and professional.
Dear Deanna,
Firstly, let me express our heartfelt gratitude for your supportive feedback. We truly appreciate your time and effort to share this positive experience with us.
Your kind words affirm our commitment to delivering exceptional customer service, a standard we set and meet every single day. Our team of professionals is dedicated to making your every interaction with us friendly, efficient, and beneficial.
We believe in creating an atmosphere that cultivates loyalty, and your continued trust in us proves that our dedication is indeed making a difference. We are thrilled to hear about your continued satisfaction and look forward to serving you with the same level of excellence in the future.
Thank you once again for being an integral part of our journey towards consistently superior service.
Warm Regards,
Customer Experience Team
Had trouble with an order online.call customer service Mr Simon was spot on, Help me completed my order in a timely manner
Dear Rodney,
Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated.
We are delighted to hear that you received the top-notch service we strive to provide all our customers. Our team is committed to offering the highest level of customer support, and it's heartening to know that Mr. Simon was able to assist you in a timely manner.
This is the standard of service we aim for every day. It is through the experiences like yours that we continue to uphold our dedication to excellence in customer service.
Thank you once again for your kind words, Rodney. We look forward to continuing to serve you with the same commitment to quality and efficiency in the future.
Best Regards,
Customer Experience Team
Great first experience.The furniture came packaged in superb manner. I would definitely recommend and be shopping for future furniture needs.
I accidentally ordered the wrong couch and they were so helpful getting it swapped out. I'm grateful for the white glove service too.
Dear Suzanne,
We truly appreciate you taking the time to share your positive experience with us. Your kind words mean a lot.
Your feedback is a shining example of our commitment to excellent customer service. We pride ourselves on our unwavering commitment to providing efficient, empathetic, and high-quality service to all our customers. It's our mission to ensure that every interaction leaves you feeling valued and taken care of.
In conclusion, we are immensely proud of our consistent track record in delivering superior customer service. We believe it's the delightful experiences like yours that truly define us as a company.
Thank you once again, Suzanne, for your encouraging review.
Warm regards,
Customer Experience Team
I ordered 6 Bixby dining chairs and received them in great condition in a few days. My sons were able to put them together easily. All screws and parts were provided in the package. We used the chairs during Memorial weekend with our friends and family. The chairs are sturdy and look beautiful. We are very pleased with them. They were affordable and easily put together.
Dear Daniela,
Thank you for taking the time to share your delightful experience with us. We're overjoyed to hear about your satisfaction with the Bixby dining chairs.
Your engagement is greatly appreciated and it's customers like you that make our job truly fulfilling. We always strive to deliver the finest products, ensuring they meet our unwavering standards of quality and design. It's encouraging to know that your chairs arrived in excellent condition and were easy to assemble.
Our commitment to excellence is driven by the satisfaction of our valued customers. Your feedback solidifies our belief that we are continuing to uphold our high standards of service, providing quality furniture that not only looks beautiful but also serves its purpose to perfection.
We are thrilled to have met your expectations and thank you once again for your positive feedback. We look forward to continuing to serve you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Shawn,
It's truly heartening to hear from you, and we deeply appreciate your kind words. Your feedback not only motivates us, but also helps us maintain our strong commitment to providing stellar customer service.
At the heart of our business, we uphold unwavering standards of excellence in all our interactions, and it's our pleasure to ensure that every experience you have with us reflects that dedication. Our team is steadfastly committed to delivering the highest level of service to our valued customers, just as you've described in your review.
Once again, thank you for recognizing our dedication to top-notch customer service. We're proud to serve discerning customers like you, and we look forward to continually providing you with the same level of excellence that you've come to expect.
Best Regards,
Customer Experience Team