Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered two chairs from 1Stop snd it has been a wonderful experience from the moment I hit "Order Now"! 1Stop has kept me informed every step of the way - from frequent status updates to final delivery. My chairs arrived perfectly wrapped and sealed to prevent damage - and both were in pristine condition. The delivery was very professional and the drivers were very kind.
As an aside, I recently purchased four other chairs from two different retailers. Each time one chair arrived poorly packaged and damaged.
I highly recommend 1Stop!
There excellent arrived on time no problems no nothing so it's worth going through them to get what you ordered
Dear Stacey,
We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.
Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.
In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.
Thank you once again, for being part of our journey towards service excellence.
Best regards,
Customer Experience Team
Web site super slow and complicated when you want to get different items together, you also have to call them to re-verify your order so they can shipped to you, they have a lot a beautiful stuff and i'm planning to still buying from them i just wish that the process would be easier.
Dear Alberto,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Called and spoke with Joe who was super knowledgeable, very courteous and friendly. He answered all of my questions and had excellent customer service skills.
Dear Paula,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Followup on order, helpful agent. He checked and verified my information to complete the order
Dear Maryanne,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Customer Service is excellent. Double checked order and shipping. Can hardly wait to get my purchase.
Dear Cathryn,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Morris was quick and extremely helpful. He walked me through the process of my order without an issue.
Dear Maria,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Purchased a leather chair to match a leather couch we purchased earlier from 1Stop. Both products were priced great and delivery process was smooth, with products very well packaged to prevent shipping damage.
Dear David,
Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.
Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.
As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.
We look forward to serving you again soon, and are grateful for your continued support.
Warm Regards,
Customer Experience Team
Morris was our sales representative and I have to tell you... he was one of the best and most professional and helpful sales representative that I have ever talked to. Thank you very much for taking care of us today God bless you.
Dear Mark,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
Dear Ron,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
The Customer service was very Excellent.
The Customer service was very helpful.
Dear Nancy,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
Promptly service and knowledgeable people at the phone
Dear Alexis,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
I have to say that 1StopBedrooms was amazing to deal with. Being an online furniture store I did hesitate at first but the online shopping experience was very easy because they had plenty of pictures with different angles to see clearly what I was purchasing. They also sent me text and emails to remind me when to expect my delivery. I have to say that there was no issues with the deliveries either by them changing the delivery dates on me like other online purchases and I bought from them 3 different times now! With the experience I had with them, I will be shopping with them often! As a designer, we want all of our online experiences to be as wonderful as 1StopBedrooms! Thank you again...
Dear Mona,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
Very easy shopping experience. Amazing prices. Great customer service.
Dear James,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
In my experience is one of the best furniture outfits. Very reliable, professional, friendly with good quality products. We are very satisfied costumers and we definitely we will return for shopping.
Dear Raluca,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
The salesman I talked to was very helpful and knowledgeable about their furniture.
Dear Raymond,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
Very easy to order! Custer serviced call to verify information as this was shipping to a different address. I really appreciated the diligence in making sure this was not a fraudulent purchase.
Dear Lisa,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.
Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.
Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.
Thank you once more for your kind words.
Warm regards.
Customer Experience Team
I ordered 1 bar stool to see how it would look in person before I ordered the other 2. Shipping was fast and I absolutely love the stools. They were super easy to assemble. I had not heard of this company and found it while googling bar stools. I definitely will purchase more items in the future.
Dear Brittany,
It's wonderful to hear from you! Your engagement with us is greatly appreciated.
At our company, we are unwavering in our commitment to providing exceptional service. Our aim is to exceed your expectations, from the moment you discover us online to the time you receive your order. We are thrilled to learn that your experience reflects this dedication.
In conclusion, we stand firm in our promise to consistently deliver excellence in all aspects of our service. Thank you for being a part of our community. We look forward to serving you again in the future.
Best regards.
Customer Experience Team
Best price and arrived before I even knew it shipped!
Dear Kathleen,
It's wonderful to hear from you! Your engagement with us is greatly appreciated.
At our company, we are unwavering in our commitment to providing exceptional service. Our aim is to exceed your expectations, from the moment you discover us online to the time you receive your order. We are thrilled to learn that your experience reflects this dedication.
In conclusion, we stand firm in our promise to consistently deliver excellence in all aspects of our service. Thank you for being a part of our community. We look forward to serving you again in the future.
Best regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Ashlee,
We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.
Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.
In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.
Thank you once again, for being part of our journey towards service excellence.
Best regards,
Customer Experience Team