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From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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15,798 reviews

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Texas
1 review
0 helpful votes
Follow Suzanne V.
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I ordered two chairs from 1Stop snd it has been a wonderful experience from the moment I hit "Order Now"! 1Stop has kept me informed every step of the way - from frequent status updates to final delivery. My chairs arrived perfectly wrapped and sealed to prevent damage - and both were in pristine condition. The delivery was very professional and the drivers were very kind.

As an aside, I recently purchased four other chairs from two different retailers. Each time one chair arrived poorly packaged and damaged.

I highly recommend 1Stop!

Date of experience: April 2, 2024
Tennessee
1 review
0 helpful votes
Follow Ashlee X.
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Table and chairs were delivered quicker than expected. Assembly was simple with easy yo understand instruction.

Date of experience: April 2, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Ashlee,

We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.

Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.

In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.

Thank you once again, for being part of our journey towards service excellence.

Best regards,
Customer Experience Team

New Jersey
1 review
0 helpful votes
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There excellent arrived on time no problems no nothing so it's worth going through them to get what you ordered

Date of experience: April 2, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Stacey,

We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.

Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.

In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.

Thank you once again, for being part of our journey towards service excellence.

Best regards,
Customer Experience Team

Nevada
1 review
0 helpful votes
Follow Alberto Y.
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Web site super slow and complicated when you want to get different items together, you also have to call them to re-verify your order so they can shipped to you, they have a lot a beautiful stuff and i'm planning to still buying from them i just wish that the process would be easier.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Alberto,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

California
1 review
0 helpful votes
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Called and spoke with Joe who was super knowledgeable, very courteous and friendly. He answered all of my questions and had excellent customer service skills.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Paula,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

Oregon
1 review
0 helpful votes
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Followup on order, helpful agent
April 2, 2024

Followup on order, helpful agent. He checked and verified my information to complete the order

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Maryanne,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

North Carolina
1 review
0 helpful votes
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Customer Service is excellent
April 1, 2024

Customer Service is excellent. Double checked order and shipping. Can hardly wait to get my purchase.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Cathryn,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

California
1 review
0 helpful votes
Follow Maria L.
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Morris was quick and extremely helpful. He walked me through the process of my order without an issue.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Maria,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

Florida
1 review
0 helpful votes
Follow DAVID Z.
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Purchased a leather chair to match a leather couch we purchased earlier from 1Stop. Both products were priced great and delivery process was smooth, with products very well packaged to prevent shipping damage.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear David,

Firstly, we'd like to extend a heartfelt thank you for taking the time to share your thoughts with us. We truly appreciate your engagement and active participation.

Our team is steadfastly committed to maintaining the highest level of customer service in all interactions. We strive to provide a seamless and efficient shopping experience, always placing the needs of our customers at the forefront of our operations.

As we continue to cultivate our dedication to service, we are confident that we will consistently provide an exceptional experience that meets and exceeds your expectations.

We look forward to serving you again soon, and are grateful for your continued support.

Warm Regards,
Customer Experience Team

Pennsylvania
1 review
0 helpful votes
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Morris was our sales representative and I have to tell you... he was one of the best and most professional and helpful sales representative that I have ever talked to. Thank you very much for taking care of us today God bless you.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Mark,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Ron D.
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As expected
April 1, 2024

As expected. All went well. Good customer service.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Ron,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
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The Customer service was very Excellent.
The Customer service was very helpful.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Nancy,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

New York
2 reviews
0 helpful votes
Follow Alexis N.
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Promptly service and knowledgeable people at the phone

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Alexis,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Mona N.
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I have to say that 1StopBedrooms was amazing to deal with. Being an online furniture store I did hesitate at first but the online shopping experience was very easy because they had plenty of pictures with different angles to see clearly what I was purchasing. They also sent me text and emails to remind me when to expect my delivery. I have to say that there was no issues with the deliveries either by them changing the delivery dates on me like other online purchases and I bought from them 3 different times now! With the experience I had with them, I will be shopping with them often! As a designer, we want all of our online experiences to be as wonderful as 1StopBedrooms! Thank you again...

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Mona,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Tennessee
1 review
0 helpful votes
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Very easy shopping experience
April 1, 2024

Very easy shopping experience. Amazing prices. Great customer service.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear James,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

New York
2 reviews
0 helpful votes
Follow raluca s.
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In my experience is one of the best furniture outfits. Very reliable, professional, friendly with good quality products. We are very satisfied costumers and we definitely we will return for shopping.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Raluca,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Ohio
1 review
0 helpful votes
Follow Raymond G.
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The salesman I talked to was very helpful and knowledgeable about their furniture.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Raymond,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

New York
1 review
0 helpful votes
Follow Lisa M.
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Very easy to order!
April 1, 2024

Very easy to order! Custer serviced call to verify information as this was shipping to a different address. I really appreciated the diligence in making sure this was not a fraudulent purchase.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Lisa,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is the very heart of our community and we are always delighted to hear from our valued customers.

Our team, featuring dedicated professionals like Morris, continuously strive to uphold our long-standing tradition of providing the highest standards in customer service. We empower our staff with the skills and knowledge to ensure that every interaction with our customers is marked by respect, professionalism, and genuine assistance.

Concluding, we take immense pride in our consistent track record of excellence in service. Stories of satisfaction like yours affirm our commitment to prioritizing customer needs and exceeding their expectations. We look forward to serving you again in the future.

Thank you once more for your kind words.

Warm regards.
Customer Experience Team

Mississippi
1 review
0 helpful votes
Follow Brittany W.
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I ordered 1 bar stool to see how it would look in person before I ordered the other 2. Shipping was fast and I absolutely love the stools. They were super easy to assemble. I had not heard of this company and found it while googling bar stools. I definitely will purchase more items in the future.

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Brittany,

It's wonderful to hear from you! Your engagement with us is greatly appreciated.

At our company, we are unwavering in our commitment to providing exceptional service. Our aim is to exceed your expectations, from the moment you discover us online to the time you receive your order. We are thrilled to learn that your experience reflects this dedication.

In conclusion, we stand firm in our promise to consistently deliver excellence in all aspects of our service. Thank you for being a part of our community. We look forward to serving you again in the future.

Best regards.
Customer Experience Team

Florida
1 review
0 helpful votes
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Best price and arrived before I even knew it shipped!

Date of experience: April 1, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Kathleen,

It's wonderful to hear from you! Your engagement with us is greatly appreciated.

At our company, we are unwavering in our commitment to providing exceptional service. Our aim is to exceed your expectations, from the moment you discover us online to the time you receive your order. We are thrilled to learn that your experience reflects this dedication.

In conclusion, we stand firm in our promise to consistently deliver excellence in all aspects of our service. Thank you for being a part of our community. We look forward to serving you again in the future.

Best regards.
Customer Experience Team