On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was skeptical at first the order through them I couldn't believe how much better of a price they had shipping was great they are very good with communication set it up and it came in in a very timely fashion faster than the manufacturer was originally quoting me
It was convenient and I loved I was able to put together my own sectional piece by piece. The website layout made it easier.
Dear Casey,
Thank you for sharing your experience with us. We sincerely appreciate your engagement and are thrilled that you found the shopping process easy and enjoyable.
Our company takes pride in maintaining high standards in customer service. We believe in making every interaction effortless and pleasurable, just as you experienced. Our team is consistently dedicated to ensuring a seamless shopping experience, providing the quality you can trust.
In conclusion, it is reviews like yours that reaffirm our commitment to excellence. We continually strive to offer an unparalleled service experience to all our valued customers. Thank you once again for your kind words, and we look forward to serving you in the future.
Best regards,
Customer Experience Team
The buying and delivery process was lovely.
The living room set came on time. There was a text system for setting up delivery time, it also notified me 45 minutes before delivery. The original delivery window was very large 9am to 1pm, so the additional information was nice.
Dear Anna,
Thank you for sharing your experience with us. We sincerely appreciate your engagement and are thrilled that you found the shopping process easy and enjoyable.
Our company takes pride in maintaining high standards in customer service. We believe in making every interaction effortless and pleasurable, just as you experienced. Our team is consistently dedicated to ensuring a seamless shopping experience, providing the quality you can trust.
In conclusion, it is reviews like yours that reaffirm our commitment to excellence. We continually strive to offer an unparalleled service experience to all our valued customers. Thank you once again for your kind words, and we look forward to serving you in the future.
Best regards,
Customer Experience Team
You can trust 1StopBedrooms website and services. They are very responsive and provide satisfactory customer service if needed. You can check your order status online via your account and they have a wide range of products with better prices than other websites.
Dear Najm,
Thank you for sharing your experience with us. We sincerely appreciate your engagement and are thrilled that you found the shopping process easy and enjoyable.
Our company takes pride in maintaining high standards in customer service. We believe in making every interaction effortless and pleasurable, just as you experienced. Our team is consistently dedicated to ensuring a seamless shopping experience, providing the quality you can trust.
In conclusion, it is reviews like yours that reaffirm our commitment to excellence. We continually strive to offer an unparalleled service experience to all our valued customers. Thank you once again for your kind words, and we look forward to serving you in the future.
Best regards,
Customer Experience Team
Except for the timing of delivery everything else was great
Dear Andres,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us. Thank you once again, Andres, for your feedback - it's customers like you that inspire us to consistently offer superior service.
Best,
Customer Experience Team
It was ok the quality of your products are very good!
Dear Wyatt,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us. Thank you once again, Wyatt, for your feedback - it's customers like you that inspire us to consistently offer superior service.
Best,
Customer Experience Team
Great customer service. The person I worked with was very informative on warranty options.
Dear Brad,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Beautiful furniture, good quality, fast delivery and cheap!
Dear Monique,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
I found the 1StopBedrooms site via a Google search on a bedroom suit I was considering purchasing locally. I was able to save more than $1,000 on the bedroom and take delivery more than two weeks earlier than what was quoted by the local furniture store. During the order verification process, the 1StopBedrooms customer service agent asked questions that identified the need for a 3-slat support for my mattress and foundation saving me unnecessary frustration upon delivery. He also told me about a furniture protection plan that--for just $149 more--provided me with better benefits than the one I had selected. With outstanding prices and quality customer service like this, I will never again shop anywhere else for bedroom furniture. 1STOPBEDROOMS IS THE BEST!
Dear Sharon,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Arrived quickly. Packaging was still in good order. Shipping company left my package in the rain, but company packaging was so well that contents were not damaged. Highly recommended.
Dear James,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
It is a very professional company. Easy to help you with any questions you might have about their products, I would definitely recommend you to all my friends and family members. Thank you for helping me decorate my home.
Dear Adrianne,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Very helpful and very good response. Raymond was very helpful and gave me his direct # to call if needed.
Dear Susan,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
My experience was great, especially the on time delivery and friendly delivery employees.
Dear Curtis,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Communication was great! Speedy delivery. And everything arrive in great condition.
Dear Samantha,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Very kind customer service on the phone. The gentleman answered all of my questions for me.
Dear Mandi,
We truly appreciate the time you've taken to share your experience with us. Your engagement with our company is a key component in our ongoing dedication to our customers.
Our unwavering commitment to delivering exceptional service is what motivates us every single day. We always strive to ensure that every interaction with our brand is a memorable one, filled with positivity and satisfaction.
As we continue on our journey, we are committed to maintaining the level of service excellence that our customers have come to expect from us.
Best,
Customer Experience Team
Lots of different options. Love the wood bed frames they have.
Dear Tyson,
We're truly pleased to see your positive feedback. Your engagement as a valued customer is incredibly appreciated.
At our company, we take immense pride in delivering nothing but the best. We are deeply committed to ensuring that each customer experiences the highest level of quality and service. Our team works tirelessly to maintain these standards, with each product meticulously crafted and curated to meet diverse preferences.
Thank you again for your kind words and support. We find joy in knowing we are able to consistently deliver excellence and meet your expectations. Looking forward to continue serving you with the same commitment and dedication.
Warm regards,
Customer Experience Team
I have shopped this desk at least three different places and this is the best price I've found by a long shot and free shipping to boot! Thanks so much! I am one happy camper!
Dear Wendy,
We're truly pleased to see your positive feedback. Your engagement as a valued customer is incredibly appreciated.
At our company, we take immense pride in delivering nothing but the best. We are deeply committed to ensuring that each customer experiences the highest level of quality and service. Our team works tirelessly to maintain these standards, with each product meticulously crafted and curated to meet diverse preferences.
Thank you again for your kind words and support. We find joy in knowing we are able to consistently deliver excellence and meet your expectations. Looking forward to continue serving you with the same commitment and dedication.
Warm regards,
Customer Experience Team
I ordered 2 identical chairs that are beautiful! Received the 1st one. Received a call on the 2nd one for delivery but never received. Come to find out no longer in stock. Very disappointed. Sales man Charlie was very helpful in finding a match, that has an updated warning system. I will receive my 2nd chair in a couple of weeks. Thank you to the great salesman. I would give a 5 star rating if not for the some what rude people who answered the phone when I inquired about where the 2nd chair was.
Dear Delana,
We're truly pleased to see your positive feedback. Your engagement as a valued customer is incredibly appreciated.
At our company, we take immense pride in delivering nothing but the best. We are deeply committed to ensuring that each customer experiences the highest level of quality and service. Our team works tirelessly to maintain these standards, with each product meticulously crafted and curated to meet diverse preferences.
Thank you again for your kind words and support. We find joy in knowing we are able to consistently deliver excellence and meet your expectations. Looking forward to continue serving you with the same commitment and dedication.
Warm regards,
Customer Experience Team
Support person was exceptional! He recommended ordering with him to add delivery notes which was very helpful.
Dear Angelique,
We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.
Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.
In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.
Thank you once again, Angelique, for being part of our journey towards service excellence.
Best regards,
Customer Experience Team
I ordered the Heckman Wellington Estates Bed and was a little nervous ordering a bed without seeing it first. Well I just have to say this was above my expectations.The bed is GORGEOUS! Pictures do not do it justice. It is very well made and my only suggestion is to pay the extra to have them put it together due to fact it is very heavy and make sure to purchase the support system for it. The customer service I received from beginning to end with tracking my package was amazing! 1StopBedrooms you get 5 stars!
Dear William,
We are truly grateful for your kind words and the time you've taken to share them. Your engagement is genuinely appreciated and helps us continue to strive for the best.
Our team is deeply committed to delivering exceptional service, as your experience clearly demonstrated. We believe in going the extra mile to ensure your needs are met, and it's wonderful to hear that this commitment resonated with you.
In conclusion, we are proud to maintain a consistent level of excellent service that meets and exceeds customer expectations. Your positive feedback only reinforces our dedication to this commitment.
Thank you once again, for being part of our journey towards service excellence.
Best regards,
Customer Experience Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Josh,
Thank you for sharing your experience with us. We sincerely appreciate your engagement and are thrilled that you found the shopping process easy and enjoyable.
Our company takes pride in maintaining high standards in customer service. We believe in making every interaction effortless and pleasurable, just as you experienced. Our team is consistently dedicated to ensuring a seamless shopping experience, providing the quality you can trust.
In conclusion, it is reviews like yours that reaffirm our commitment to excellence. We continually strive to offer an unparalleled service experience to all our valued customers. Thank you once again for your kind words, and we look forward to serving you in the future.
Best regards,
Customer Experience Team