On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The guy that helped us was amazing I forgot his name but he is a superstar he won't above and beyond to help us
Easy ordering, quick delivery and great options. I have order numerous times now and have never been disappointed.
Dear Brianna,
We're truly delighted to read your kind words and appreciate your continual engagement with us. Your support means a great deal!
We take immense pride in upholding the highest standards in our service, ensuring a seamless experience for our customers every single time. It's our commitment to deliver promptness, variety, and convenience that sets us apart.
Your words echo our consistent promise of excellence, and we're thrilled to have met your expectations on numerous occasions. We look forward to continuing this journey with you, providing the quality service you've come to know and love.
Thank you once again for your commendation.
Warm Regards,
Customer Experience Team
The experience was fine. I was a little disappointed to hear that the slats for the platform bed were sold separately, though. That makes no sense and I wouldn't have known if the service rep didn't mention it. Also, the only reason I needed to talk to someone was because I had a different mailing and billing address, so that would have been really disappointing to find out after my bed arrived.
Dear Sara,
We appreciate you taking the time to share your thoughts with us. Your engagement is truly valuable as it contributes to our continuous journey of serving our customers.
Our commitment to delivering exceptional customer service is unwavering. Our dedicated team ensures that every interaction is guided by our high standards, in order to provide the best possible experience for every customer.
We take great pride in our consistent excellence, and it's always our goal to exceed every customer's expectations. Thank you once again for your engagement, as it helps us maintain our steadfast dedication to superior service.
Warm Regards,
Customer Experience Team
I was skeptical about shopping for online furniture, but 1StopBedrooms eased by concerns and provided excellent customer service and an excellent quality living room set! I'm so happy that this company came across my search and was my choice in my quest for modern living, excellent customer service, and quality products! Don't hesitate or put off purchasing furniture from this company; you will not be disappointed!
Dear Tiffany,
We appreciate you taking the time to share your thoughts with us. Your engagement is truly valuable as it contributes to our continuous journey of serving our customers.
Our commitment to delivering exceptional customer service is unwavering. Our dedicated team ensures that every interaction is guided by our high standards, in order to provide the best possible experience for every customer.
We take great pride in our consistent excellence, and it's always our goal to exceed every customer's expectations. Thank you once again for your engagement, as it helps us maintain our steadfast dedication to superior service.
Warm Regards,
Customer Experience Team
My experience was amazing. My couch was delivered safe and in great condition! I couldn't be happier.
Dear Abigayle,
We're thrilled to receive your kind words of appreciation. Your engagement with us is invaluable and we're truly grateful for your feedback.
Our team is committed to delivering nothing short of exemplary service, each and every time. Upholding this high standard is a priority for us, as we strive to ensure the utmost satisfaction of our valued customers like you.
In conclusion, our consistent dedication to service excellence is what drives us, and we're delighted to hear that it translates into positive experiences for those we serve. Thank you once again for your amazing review.
Warm Regards,
Customer Experience Team
You can't beat their prices. I am still waiting on delivery of my items but the service was prompt and professional.
Dear Adele,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
I was a bit disappointed because the 24hr window to report damage was not disclosed. However, they attempt to rectify the situation. Overall, I had a good experience.
Dear Sylvia,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
I had warranty and shipping questions. He answered every question.
Dear Nicholas,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Couches are super comfy and exactly what we were looking for! The delivery team was wonderful and prompt. Easy to put together and so soft and comfortable.
Dear Chelsea,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
The products I was looking for were easy to find. There were a variety of products that I was looking for, and they had every item on my list. The ordering process was easy to navigate. The customer service was amazing! It was refreshing to speak with someone who was knowledgeable about the products offered and the process from ordering to shipping. I have not received my products as of yet, but I will definitely use again in the future and will recommend to others.
Dear Samantha,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
I saw a couch that looked amazing, but was unable to purchase it in full. After looking online, I found the exact couch with 1stopbedrooms. Not only was it the exact same, it was more affordable and I was able to set up a payment plan for it! Delivery was quick and they placed it right in my living room. I am so thrilled with my early Mother's Day gift to myself! Will definitely buy more from 1StopBedrooms in the future.
Dear Samantha,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Dear Pam,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
I was happy with 1Stop Bedrooms from start to finish. The product was sturdy and delivery and set up was very easy. I already recommended them to my friends and family.
Dear Kate,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Everything arrived very quickly. The assembly instructions are clear and easy to follow.
Dear Rachel,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
My Customer Service rep was awesome and thorough to make sure all my questions were addressed. I can't wait to receive my new bedroom set!
Dear Del,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Dear Steve,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Customers service was very friendly and helpful. They even offered free In home delivery for being a first time customer.
Dear Nikki,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
The salesman was very kind, helpful and had a friendly voice. :) explained all questions without hesitation and was very informative. Will order by phone again as it was very convenient.
Dear Anthony,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
The website was easy to navigate and the piece I purchased is beautiful. Packed well and arrived on time
Dear Carrie,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Representative Simon, extension 7057 was wonderful. Very helpful and kind.
Hoping and praying it arrives a couple days early, in time for my daughter's wedding on May 10th!
Dear Victoria,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Matthew,
First and foremost, we want to extend our deepest gratitude for your kind words and for taking the time to share your thoughts. Your engagement is what helps us grow and continue to provide exceptional service.
We take immense pride in maintaining the highest standards of customer service. Our team is dedicated to going that extra mile, consistently delivering experiences that not only meet but exceed expectations. Your feedback serves as a testament to our unwavering commitment to these standards.
In conclusion, we want to assure you that this level of service isn't an exception, but the rule here. We look forward to continually demonstrating our dedication to excellence and providing memorable experiences.
Best Regards,
Customer Experience Team