Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I found exactly what I needed and it was here before the estimated time!
Simon was awesome! I called to ask questions about delivery scheduling and components included with the bed. He was knowledgeable, efficient and helpful. He made suggestions regarding a mattress and made arrangements for me to get a better mattress through their price matching guarantee. My first interaction with 1StopBedroom was definitely 5 star because of Simon. Thank you!
Dear Sonja,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Dear John,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
So we picked our sofa out at an Ashley Furniture store. BUT! They wanted $260 to deliver it, plus they messed up our pricing quote. So we wound up looking for the same sofa online. We found it in 2 places. The one offering the lowest price on the sofa itself wanted around $400 to ship it to us. 1StopBedrooms was offering it at a slightly higher price than the online competition (but it was still several hundred dollars less than what Ashley wanted in the store) and the shipping through 1StopBedrooms was around $50. So we went with them. It got here in a week. It looks just like the picture. The delivery was excellent and I could not recommend this company more. I was a little worried after I googled for reviews online and saw some negative ones - I didn't need to worry at all though. Very smooth purchase, very satisfied. I would do business with them again.
Dear Seth,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
1StopBedrooms has a wide selection of beautiful furniture at Unbeatable prices! My experience from placing my order to the delivery of my beautifil section was top notch 👌🏾
Dear Jeneene,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
Customer service is excellent! The items were delivered in two days!
Dear Ernest,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
Ordered on-line, very easy process. The shipping was very fast and had my end tables in two days.
The product was exactly as it was described in the description, We are very happy with the purchase.
Dear Dennis,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
Arrived quickly and the price was good. Item as expected.
Dear Anita,
We are delighted to hear from you and truly appreciate your engagement with us. Your feedback brings us immense joy and fuels our commitment to consistently serve you with excellence.
At our company, we take pride in our unwavering high standards of customer service. Our dedicated team always strives to ensure our customers' needs are met promptly and professionally, and your experience is a testament to this. We believe in the power of service that doesn't just satisfy, but instead, exceeds expectations, and it is what drives us every day.
In conclusion, we assure you that this level of service is not a one-time occurrence. It is the benchmark of quality and excellence that we endeavor to provide to all our valuable customers like you, consistently and effectively.
Thanks again for your kind words. Looking forward to serving you again.
Best regards,
Customer Experience Team
I found good price and my climbing man from 2014 got two brand new buddies
Dear Stevan,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
It was simple and easy with many options on payment and payment plans.
Dear Drew,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
Very satisfied with my purchase! Customer service was amazing and very fast delivery!
Dear Hannah,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
It was a great experience from start to finish. Couldnt be happier with the furniture
Dear John,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
Very easy and dependable to deal with I really like my tv/fireplace stand
Dear Carl,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
Furniture selection is a wide variety of styles. Shipping was timely, communication was on point also. 1Stopbedrooms is attentive in all matters. It's my go to for new furniture!
Dear Alma,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
Kept me will informed each step of the process. Delivery was smooth, the guys that delivered were very professional and pleasant. Recommend this company.
Dear Denise,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
I had a great experience purchasing our Lubec 6-piece modular sectional. It's beautiful and we love it! It arrived on time however the console was damaged. The process to rectify the damage was easy. They were very accommodating to what we wanted. Yana from the claim team was amazing. Walked me through the process and made sure we were happy. The delivery team was great. I would definingly recommend purchasing from 1stopbedroom.
Dear Kathleen,
We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled to know you're pleased with your purchase.
We pride ourselves on maintaining the highest level of quality and customer service, ensuring all our customers feel valued and satisfied. Our commitment to excellence is steadfast and unwavering, as we strive to provide a seamless shopping experience for all.
Thank you once again for being a part of our journey. Your trust in us validates our constant efforts to uphold our standards of excellence and we look forward to continue serving you with the same dedication in the future.
Best regards,
Customer Experience Team
We were thrilled to find the exact couch we had been eyeing at Ashley's for a better price at 1stopbedrooms! The 2-piece Nex-Gen recliner couch set had stolen our hearts, but we were hesitant to take the plunge. However, once we discovered 1stopbedrooms' website, we knew we could save big and get the set we loved. I'll admit, I had some anxiety about ordering from a new site, especially for a large purchase. But after reading the reviews and speaking with a helpful representative, my concerns were alleviated. I'm now eagerly awaiting delivery and can't wait to see our new setup come together!
Dear Monique,
We truly appreciate you taking the time to share your experience with us. Your engagement is a significant part of our continuous drive to provide excellent service.
Our team is dedicated to maintaining the highest standards in customer service and satisfaction. We strive to ensure our customers have a seamless and positive experience from start to finish, and your feedback reaffirms our efforts.
Your satisfaction stands as a testament to our commitment to serving our customers with integrity, professionalism, and a personalized touch. We continually strive for excellence and are thrilled to hear that our service has left a positive impression on you.
Thank you once again for your kind words. Here's to creating more delightful experiences in the future.
Best Regards.
Customer Experience Team
Website easy to navigate. Customer service was wonderful. Thank you!
Dear Tammy,
We truly appreciate you taking the time to share your experience with us. Your engagement is a significant part of our continuous drive to provide excellent service.
Our team is dedicated to maintaining the highest standards in customer service and satisfaction. We strive to ensure our customers have a seamless and positive experience from start to finish, and your feedback reaffirms our efforts.
Your satisfaction stands as a testament to our commitment to serving our customers with integrity, professionalism, and a personalized touch. We continually strive for excellence and are thrilled to hear that our service has left a positive impression on you.
Thank you once again for your kind words. Here's to creating more delightful experiences in the future.
Best Regards.
Customer Experience Team
Great! Customer service was impeccable. Delivery was quick and as promised!
Dear LaToya,
We truly appreciate you taking the time to share your experience with us. Your engagement is a significant part of our continuous drive to provide excellent service.
Our team is dedicated to maintaining the highest standards in customer service and satisfaction. We strive to ensure our customers have a seamless and positive experience from start to finish, and your feedback reaffirms our efforts.
Your satisfaction stands as a testament to our commitment to serving our customers with integrity, professionalism, and a personalized touch. We continually strive for excellence and are thrilled to hear that our service has left a positive impression on you.
Thank you once again for your kind words. Here's to creating more delightful experiences in the future.
Best Regards.
Customer Experience Team
The couch was prefect, just what I wanted! I do wish the delivery was faster, waited a month to get it.
Dear Amanda,
We truly appreciate you taking the time to share your experience with us. Your engagement is a significant part of our continuous drive to provide excellent service.
Our team is dedicated to maintaining the highest standards in customer service and satisfaction. We strive to ensure our customers have a seamless and positive experience from start to finish, and your feedback reaffirms our efforts.
Your satisfaction stands as a testament to our commitment to serving our customers with integrity, professionalism, and a personalized touch. We continually strive for excellence and are thrilled to hear that our service has left a positive impression on you.
Thank you once again for your kind words. Here's to creating more delightful experiences in the future.
Best Regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Taylor,
It's wonderful to hear from you! Your engagement with us is highly appreciated and we're grateful for the time you've taken to share your experience.
We take immense pride in maintaining unwavering high standards when it comes to our customer service. Our dedicated team is committed to delivering not just products, but also uplifting experiences that reflect our dedication to excellence.
Your insights are a testament to the consistent excellence we strive to provide. We are fueled by the satisfaction of our customers and your positive feedback reassures us that we're on the right path.
Once again, thank you for being a valued customer. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team