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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome - excellent customer service and so helpful, kind, knowledgeable and respectful. Best experience for furniture shopping ever. Thank you. Vicki
Online purchase was easy. Price saved me $600 compared to Ashley Home store. Follow-up call from 1stopbedrooms was friendly and helpful. It can take a while to receive your item. Ours took about 5 weeks. The delivery service is less than ideal. Manko delivery truck broke down on the day of our delivery which is understandable. However, I got no phone call or text to inform me so I stayed home all day for nothing. Calls to Manko were diverted to voicemail and even with messages left I got no reply. The next day I called to inquire what happened and got basically a run-around non answer. Operator said she texted me but did NOT. So, 5 stars for 1stopbedrooms, 1 star for Manko.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
I hate furniture stores. But 1stopbedrooms has made me a life long fan. I can't believe how nice it is with delivery and setup. And they communicate thoroughly. I have made 4 different purchases. I keep coming back.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
We were looking for a very specific type of living room set. We found it locally, but they only had their display model. We decided to look online and found it way cheaper with 1 stop bedrooms. I was a little nervous ordering from someone I had never heard of before. We decided to go for it. We ordered couch, loveseat and a chair and a half. We purchased all 3 for the same price as 2 pieces locally. With FREE shipping! We were told it would take 6- 8 weeks to receive our furniture, it took exactly 1 month. Everyone I have talked to at 1 Stop Bedrooms has been extremely courteous and knowledgeable. I would highly recommend them! I know we will look at them first next time we ate looking for furniture!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
I was able to get a great deal on a sectional for our new home and even though I had to call to confirm my address their customer support representative was very helpful and insightful. He was able to get us better protection on our purchase. I highly recommend finding your furniture at 1stopbedrooms.com!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Have bought things online multiple times. Exceptional prices and service. Would not hesitate to buy from them again. Easy tracking of order and delivery.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Customer service is very good. They were able to help with a price match after I had already placed an order.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
I found a sofa set at Ashley Furniture that I liked. I ordered from 1Stop and expected my furniture in a few weeks. It came within 5 days! Delivery was easy and on time. Plus, I saved almost $1500.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Overall a great experience at 1Stop Bedrooms. The customer service was great and super friendly. The website was easy to navigate and find exactly what I was looking for. I highly recommend them for any of your bedroom needs.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Me and my husband have been looking for couches for months and found the perfect sectional with 1StopBedrooms! Great pricing and very informative!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Great customer service and great prices! An easy process.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Shopping was easy and the customer service is good.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
We had to make changes twice and Joseph was very efficient and great to deal with.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Just a nice easy experience, packaged well, easy to assemble.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
I ordered a sectional sofa today and then realized that I may have ordered the wrong configuration. So I called customer service and Simon was so helpful! He explained to me how the sofa should be set up in my home and since I did order the wrong configuration he fixed my order for me in no time! Plus he helped me save money on delivery and got me a better warranty. Customer service was quick, friendly and easy! I was very impressed!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
They are all wonderful to work with! Products are good and excellent communication!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Wow,
So easy. I called to check on availability.
The gentleman on the phone made it so easy.
Highly recommended
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Great furniture set at a great price! I love the color and the options.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Great customer Service. I'm not sure of the gentleman who helped me. He did tell me his name, but I forgot at this moment, but he was on top of his game and very respectful. If you could look up who helped me that would be great.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Joe was great and super helpful. He helped make sure that my purchase is protected. The process was easy and quick.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team