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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 75 days

Instant Feedback

15,798 reviews

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Florida
2 reviews
0 helpful votes
Follow Thomas O.
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Great service
May 6, 2024

Great service. Love the furniture. I loved that they followed up with me.

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Thomas,

We're delighted to hear from you and truly appreciate your engagement. Your feedback is a testament to our commitment to providing exceptional service to our esteemed customers like you.

At our company, it's not just about selling furniture, it's about ensuring a seamless experience that upholds the highest standards of customer service. We take immense pride in our team's dedication and drive to meet and exceed our customers' expectations.

Your review reaffirms our belief that we are delivering on our promise of consistent excellence in service. We are always here to serve you and are excited to continue forging a relationship built on quality and trust.

Thank you once again, Thomas, for your glowing review. We look forward to your next visit.

Best Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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Easy to order love the color brown the price was reasonable I love it

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sheila,

We're delighted to hear from you and appreciate you taking the time to share such positive feedback.

Your kind words are a testament to our unwavering commitment to delivering only the best, in terms of both product quality and service. We pride ourselves on our ability to create a seamless experience for our customers, ensuring that every step of the process, from browsing to purchase, is as effortless as possible.

We're continuously striving to uphold our high standards and your recognition validates our efforts. We look forward to maintaining this level of service and exceeding your expectations in all future interactions.

Thank you once again for your engagement and for being a valued customer. Here's to consistently delivering excellence!

Best Regards,
Customer Experience Team

Florida
1 review
0 helpful votes
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Found the same Ashley's couch $300 dollars cheaper than the sale price in the Ashley's store! Plus they delivered and placed it in my home for no extra charge! Definitely a way better deal!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Kristen,

We are delighted to hear from you! Your feedback is greatly appreciated and we thank you for taking the time to share your positive experience with us.

We strive to continually provide high-quality service and unbeatable prices to all our customers. Your satisfaction is our top priority and we always aim to exceed your expectations.

We're committed to offering excellent service consistently, and your review validates the efforts we put in every day. We look forward to continuing to serve you with the same level of dedication and quality in the future.

Thank you once again, Kristen, for affirming the standard of service we aim to provide.

Best Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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Joe was friendly, informative, quick and gracious to a first time customer. He is an asset to 1 Stop Bedrooms. My mom suddenly needed to go to a memory care facility and it was essential to have a quality bedroom suite as soon as possible. Joe expedited it's delivery. Wish you guys all the best! Thank you!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Deb,

We truly appreciate your valuable insights and are thrilled that you've taken the time to share your experience with us.

Your kind words reaffirm the commitment we have towards maintaining our high standards in customer service. We always aim to create an environment where our wonderful patrons feel valued and informed -- it's part of our core ethos.

Rest assured, we will continue to deliver this level of service to all our customers, making each interaction a testament to our consistent excellence. Thank you once more for your recognition and support.

Best Regards,
Customer Experience Team

New York
1 review
0 helpful votes
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Called to change my order and got Great customer service! Thank you!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Ashley,

We truly appreciate you taking the time to share your feedback with us. Your engagement plays a vital role in our continued commitment to excellence.

Your positive experiences with our customer service team are not by chance, but a reflection of our unwavering dedication to providing top-tier care. We take immense pride in our ability to consistently deliver excellent customer service and adapt to our customers' needs.

In closing, your feedback reaffirms the narrative of our commitment to maintaining the highest standard of service which our customers have come to expect from us.

Thank you once again, Ashley, for your kind words and support!

Best,
Customer Experience Team

District of Columbia
1 review
0 helpful votes
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Getting more current shipping info and shipping time should be quicker.

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear David,

We truly appreciate your decision to share your thoughts with us. Your engagement is valued and it contributes significantly to our ongoing pursuit of delivering the finest customer experience.

Our unwavering commitment to high standards in customer service is second to none. We believe in providing timely and thorough support, ensuring that every interaction with us is as efficient and seamless as possible.

We are consistently driven by our dedication to service excellence. Thank you again, David, for your engagement. Rest assured, we remain committed to offering an exceptional level of service that continues to exceed expectations.

Best Regards.
Customer Experience Team

New Jersey
1 review
0 helpful votes
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Excellent customer experience and quality items at economical prices. I have shopped multiple times on 1stopbedrooms and would continue to do so in the future too!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sumeet,

We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you've found value in our offerings.

Your kind words validate our unwavering commitment to delivering top-tier customer service and quality products. Our team consistently strives to uphold these standards, ensuring every interaction is as seamless and enjoyable as possible.

Your continued support speaks volumes about our consistent dedication to excellence. We look forward to serving you again and exceeding your expectations.

Best Regards.
Customer Experience Team

Florida
1 review
0 helpful votes
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The representative was very professional and took care of the address confirmation. Thank you!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sarah,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

South Carolina
1 review
0 helpful votes
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The ordering process was easy and customer service was very helpful. Waiting on my order to be delivered :)

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Patricia,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

Massachusetts
1 review
0 helpful votes
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Very easy and the customer service is great! I highly recommend this company!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Michael,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

Illinois
1 review
0 helpful votes
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Amazing name brand products at discounted prices. If you ever do need to speak with customer service, they will answer, call back, and ensure your satisfaction. Joe was extremely helpful while verifying my shipping information for the order.

Date of experience: May 6, 2024
Virginia
1 review
0 helpful votes
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Great selection not available at other retailers
I found replacement cushions

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Bryant,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

Illinois
1 review
0 helpful votes
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Great value and customer service! I will be happy to place future orders with 1StopBedrooms!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Garrett,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

Kentucky
1 review
0 helpful votes
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The customer service is absolutely top tier! This is our first time shopping with 1stop and I'm very impressed with the customer service!

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Heather,

We deeply appreciate your positive feedback and the time you've taken to share your experience with us. Your engagement is invaluable in nurturing the relationship we have with our valued customers like you.

At the heart of our operations, we always strive to meet the highest standards of customer service. We are committed to fostering professionalism and efficiency, ensuring that every interaction you have with us is as seamless as possible.

Your review further reinforces our belief in our service delivery. We are proud to consistently provide exemplary customer service that meets and often, exceeds expectations. Thank you once more, and we look forward to serving you in the future.

Best Regards.
Customer Experience Team

Idaho
1 review
0 helpful votes
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Customer service was excellent
May 6, 2024

Customer service was excellent. The first part of the order arrived promptly which was a mattress. The actual furniture arrived over a month later. So, be patient. The packaging was professional and secure.

Date of experience: May 6, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Barbara,

It's wonderful to hear from you! We greatly appreciate you taking the time to share your experience.

Your engagement is invaluable to us, and we're thoroughly delighted to learn that your ordering process was seamless and to your satisfaction. It's feedback like yours that inspires us to maintain our high standards of customer service.

At our company, we strive to ensure every interaction leaves a lasting positive impression. We pride ourselves on consistently delivering superior service, from the ease of ordering to the efficiency of delivery, right through to the final product that adorns your home.

Your experience is a testament to our unwavering commitment to excellence in service. Thank you once again for your kind words, and we eagerly look forward to continually exceeding your expectations.

Best regards.
Customer Experience Team

California
1 review
0 helpful votes
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It was good; no problem placing order and quick turnaround on shipping and delivery

Date of experience: May 5, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Frances,

We appreciate you taking the time to share your experience with us. Your engagement truly means a lot to us.

We're thrilled to know that your experience reflected the commitment we have to exceptional customer service. Our team works tirelessly to provide a seamless process from order placement to delivery, ensuring that your experience is nothing short of excellent.

Our consistency in delivering high-quality service is a testament to our unwavering commitment to our customers' satisfaction. We take pride in delivering on our promises and are grateful for your recognition of these efforts.

Thank you once again, Frances, for reinforcing our narrative of excellence in service. We look forward to serving you again.

Best regards.
Customer Experience Team

Ohio
1 review
0 helpful votes
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Very quick and easy, customer service was great when i called for address verification!

Date of experience: May 5, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Breanna,

We appreciate you taking the time to share your experience with us. Your engagement truly means a lot to us.

We're thrilled to know that your experience reflected the commitment we have to exceptional customer service. Our team works tirelessly to provide a seamless process from order placement to delivery, ensuring that your experience is nothing short of excellent.

Our consistency in delivering high-quality service is a testament to our unwavering commitment to our customers' satisfaction. We take pride in delivering on our promises and are grateful for your recognition of these efforts.

Thank you once again, Breanna, for reinforcing our narrative of excellence in service. We look forward to serving you again.

Best regards.
Customer Experience Team

California
1 review
0 helpful votes
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We live in a very rural area
May 5, 2024

We live in a very rural area. I was surprised we could get a sofa shipped here. I ordered but got a text the next day saying I needed to call. The customer service rep was amazing. He explained we would need to pay a shipping fee and walked me through the process, making sure the sofa would be ready to ship ASAP. Great experience. Thank you!

Date of experience: May 5, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Marianne,

We greatly appreciate you taking the time to share your experience with us. Your valuable feedback reinforces our commitment to delivering an exceptional service.

At our company, we take immense pride in our dedicated team that goes above and beyond to ensure our customers have a seamless and enjoyable experience, regardless of their location. It's our unwavering commitment to make our services accessible to everyone and we're thrilled to hear you've had a positive experience.

We continuously strive to uphold our reputation for superior customer service, and it's customers like you who inspire us to maintain these standards. We look forward to serving you again in the near future.

Thank you once again for your kind words. Our commitment to consistently delivering excellent service remains our top priority.

Best regards.
Customer Experience Team

Georgia
1 review
0 helpful votes
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Joe assisted me and he was great with the warranty information and explain the details to me regarding delivery and offered scotchguard protection.

Date of experience: May 5, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tammy,

We appreciate you taking the time to share your experience with us. Your engagement is indeed invaluable.

At our company, we take immense pride in providing top-notch customer service. Our dedicated team, like Joe, consistently works towards ensuring that our customers are well-informed and satisfied with every aspect of our service. It's our aim to exceed expectations every time.

Our ongoing commitment to superior service shines through in your experience. We hope to keep delivering this level of excellence, turning every interaction into a memorable one. Thank you once again for recognizing our efforts and for being a valued customer.

Best regards.
Customer Experience Team

Ohio
1 review
0 helpful votes
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Joe on the phone helped me and my wife a lot to make our process easier

Date of experience: May 5, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Hello Erik,

Your feedback is greatly appreciated. It's always wonderful to hear from our valued customers.

We're delighted to hear that you found our customer service helpful. It's our ultimate mission to provide the highest level of service to ensure your experience with us is always exceptional.

Our team continually strives to exceed customer expectations, and it's wonderful to hear that we've done that for you.

Thank you once again, Erik. Rest assured, our commitment to delivering exceptional service remains our top priority.

Best Regards.
Customer Experience Team