Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was easy to order shipping didn't take to long and any questions I had they were able to answer quickly so far everything is great now I am just waiting on my furniture to be delivered in less than 24 hours I was assured that if anything was damaged they would replace or refund it and the best thing I can say is they keep you up to date with confirmations of the whole process with emails and text
Quick & easy. Called for a delicery check, sorted out our desired time frame, very friendly amd knowledgable representative. 5 star experience.
Dear Marco,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable in letting us know how we're doing.
We pride ourselves on delivering efficient, knowledgeable service and ensuring each interaction is friendly and professional. Your satisfaction is our topmost priority, and we continuously strive to meet and exceed expectations.
Thank you for recognizing our unwavering commitment to excellence. We are deeply committed to maintaining these high service standards and ensuring that every experience is a five-star one, just like yours.
Best wishes,
Customer Experience Team
Really exceptional experience with 1stopbedroom customer support. I entered the delivery address incorrectly, and received an email that I needed to verify the order over the phone. When I called on Saturday, I was told that I would need to call back on Monday during regular business hours, and they followed up with email and text with information about when to call. On Sunday, I received a call back and was able to verify the order. I really appreciate Anthony going above and beyond for customer service
Dear Sandra,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
Simon was so nice. He was very efficient with assessing our needs and checking inventory. He was able to get us a sectional sleeper delivered quickly in a style that we liked even better than the one we had intended to buy. 10/10 would recommend! Amazing customer service!
Dear Thomas,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
The marble table I ordered is beautiful and showed up earlier than expected!
Dear Lauren,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
The bed I wanted was out of stock everywhere else and over $2,000 but I got it here for under $1,500. Took a little while to show up but it was worth the wait
Dear Jacob,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
Great furniture with awesome prices.
Ships very quickly.
I purchased my bedroom furniture and a sofa table.
Dear Janice,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
Easy ordering process. Quick delivery. Great pricing!
Dear Sharon,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
Easy to shop. Delivery was within normal limits. Delivery guys were great. Hold on to these guys!
Dear Joseph,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
Great service delivery. Very friendly guys who delivered the furniture. I am pleased with the product so hopefully it will last! Very comfy though! Very happy with my purchase using this website
Dear Miranda,
We appreciate your kind words and are thrilled to have you as part of our community. Your engagement greatly contributes to our shared journey.
Thank you for pointing out the dedication and commitment of our customer service team. We firmly believe that every interaction is an opportunity to demonstrate our unwavering commitment to the highest standards. Striving for excellence, our team goes the extra mile to ensure the satisfaction of every customer.
Your experience is a testament to our consistent dedication to providing exceptional service. We are here, always ready to exceed expectations, and we look forward to continuing to serve you with excellence.
Best wishes,
Customer Experience Team
First experience with 1 Stop Bedrooms is wonderful! I ourchased a sectional and couldnt be happier with the whole experience! They have all the amazing furniture options you could ever need and at much lower prices then any other store! Customer service was top notch no matter who I spoke to. What more could you ask for when shopping for furniture! Highly recommend them!
Dear Christy,
We're thrilled to hear about your recent shopping experience with us! Your engagement is truly appreciated and makes all our efforts worthwhile.
We pride ourselves on maintaining the highest standards in customer service. Our dedicated team is committed to ensuring seamless experiences from start to finish for all our valued customers, just like you.
Your feedback reaffirms the hard work we put into our service every day. Rest assured, we will continue to provide exceptional experiences consistently, fulfilling all your needs with the same level of excellence you've come to expect.
Thank you for being a valued customer. Your satisfaction is our success!
Best Regards,
Customer Experience Team
The order processing was easy.
We needed 2 additional chairs for our set
The price was the cheapest. Delivery was free and exactly as scheduled when placing the order.
Great communication from 1StopBedrooms.
Overall an excellent experience.
Dear Christiane,
We're thrilled to hear about your recent shopping experience with us! Your engagement is truly appreciated and makes all our efforts worthwhile.
We pride ourselves on maintaining the highest standards in customer service. Our dedicated team is committed to ensuring seamless experiences from start to finish for all our valued customers, just like you.
Your feedback reaffirms the hard work we put into our service every day. Rest assured, we will continue to provide exceptional experiences consistently, fulfilling all your needs with the same level of excellence you've come to expect.
Thank you for being a valued customer. Your satisfaction is our success!
Best Regards,
Customer Experience Team
Bed was delivered in great condition as scheduled. Delivered wasn't quick but the estimated time was accurate and updates were provided along the way. Great value for a very nice Ashley furniture set.
Dear Rhonda,
It's wonderful to hear from you! We greatly appreciate you taking the time to share your experience.
Your engagement is invaluable to us, and we're thoroughly delighted to learn that your ordering process was seamless and to your satisfaction. It's feedback like yours that inspires us to maintain our high standards of customer service.
At our company, we strive to ensure every interaction leaves a lasting positive impression. We pride ourselves on consistently delivering superior service, from the ease of ordering to the efficiency of delivery, right through to the final product that adorns your home.
Your experience is a testament to our unwavering commitment to excellence in service. Thank you once again for your kind words, and we eagerly look forward to continually exceeding your expectations.
Best regards.
Customer Experience Team
Very easy to order the bedroom set we were looking for. Delivery team was amazing. Furniture looks great. Thank you!
Dear Angie,
It's wonderful to hear from you! We greatly appreciate you taking the time to share your experience.
Your engagement is invaluable to us, and we're thoroughly delighted to learn that your ordering process was seamless and to your satisfaction. It's feedback like yours that inspires us to maintain our high standards of customer service.
At our company, we strive to ensure every interaction leaves a lasting positive impression. We pride ourselves on consistently delivering superior service, from the ease of ordering to the efficiency of delivery, right through to the final product that adorns your home.
Your experience is a testament to our unwavering commitment to excellence in service. Thank you once again for your kind words, and we eagerly look forward to continually exceeding your expectations.
Best regards.
Customer Experience Team
Good price for white headboard with soft, beautiful and nice fabric. This Fit my bed very well. Fast shipping.
Dear Nattapat,
We sincerely appreciate your encouraging review and the time you took to share your experience with us. Your engagement contributes greatly to our community and we're delighted to hear of your satisfaction.
At our company, we consistently strive to maintain high standards in all facets of our service, providing top-quality products and ensuring prompt delivery to our esteemed customers. Your feedback is testament to the unwavering commitment we have towards achieving this goal.
In conclusion, we take pride in the excellence we deliver, and your positive experience is a testament to this. We are always here to serve you with the same level of dedication and quality that you've come to expect from us.
Thank you once again for your kind words, Nattapat.
Best regards.
Customer Experience Team
Ordering was very easy. We did have a question so called and customer service was very helpful. Prices are good as well! Our furniture will be delivered soon. Can't wait!
Dear Denise,
We appreciate you taking the time to share your experience with us. Your engagement truly drives our endeavor to provide the best to our customers.
We take immense pride in maintaining the highest level of customer service, and it's delightful to know that we could assist you with your queries during the ordering process. Our dedicated team strives to make every interaction as seamless and beneficial as possible, and your feedback affirms us of our efforts.
Thank you for complimenting our pricing as well—we strive to balance high-quality products with affordability, to ensure our customers always get the best value.
Our story is woven with threads of consistent excellence in service, and we're thrilled to know that your experience is a testament to this narrative. We look forward to serving you again in the future.
Best regards.
Customer Experience Team
I have been looking for these night stands for a couple of years now, ie, Farmhouse Country to go with
My Colorado Home. By chance I came across your website a week ago tomorrow. They are exactly what I had envisioned for our bedroom, and the fact that the price was great and the look perfect, in addition they came assembled! My husband is 80 and doesn't really like assemble furniture and gets grumpy doing this. In addition my purchase arrived in Colorado within 5 days in very nice packaging. The work my husband had to do, was place the bottom piece on each one. We are both really happy, and I have my eye on the matching dresser. I have already shared your information with my friend and neighbor, she is looking for two full bedroom sets, together we looked on your website! Thank you for such excellent and prompt service! I am your Grateful Customer! Karmen Dopslaff
Dear Karmen,
We are truly delighted to hear from you and appreciate your thoughtful and detailed review. Your kind words and engagement with us are what drive our passion for excellence.
Our team is devoted to delivering top-notch service and exceptional products that create the perfect environment for our customers. We affirm our commitment to maintaining the high standards that made your experience so enjoyable, as your satisfaction is our utmost priority.
Thank you once again for helping us acknowledge our service quality. Your endorsement is a testament to our unwavering pursuit of excellence, and we're humbled to have served you well. We look forward to continuing to exceed your expectations with our exemplary service in the future.
Best regards.
Customer Experience Team
Shopping was easy. The couch is beautiful and the delivery people brought it into my house even though I selected outside delivery at check out. Would definitely recommend 1stopbedrooms in the future
Dear Kaitlyn,
We're thrilled to hear from you and truly appreciate your kind words. Your engagement with us is invaluable and we cannot thank you enough.
We take pride in our relentless commitment to the highest level of customer service, and your experience embodies the standards we consistently strive to uphold. We believe in going above and beyond to make every interaction with us a memorable one.
In conclusion, we continue to strive for excellence, ensuring that every customer experience echoes the same level of satisfaction that you've shared. Thank you again, Kaitlyn, for reinforcing our narrative of consistent high-quality service.
Best regards.
Customer Experience Team
I'm a first time customer and so far very pleased. I just called to verify my address and the gentleman was very polite. Suggested stain guard for my chair… never gave that a thought! Delivery in 10-14 days. Can't wait to get it!
Dear Margaret,
We are delighted to hear from you and truly appreciate your kind words. Your engagement with us is greatly valued.
Our team is committed to maintaining the highest levels of service, ensuring that every interaction is as smooth and pleasant as your recent one. We pride ourselves on being able to offer our customers insightful suggestions, like the stain guard for your chair, to help elevate your experience with us.
In conclusion, our unwavering dedication to customer service excellence is a cornerstone of our operations. We will continue to provide the level of service you've enjoyed as a testament to our commitment.
Thank you for choosing us.
Best regards.
Customer Experience Team
Really easy experience to navigate. No issues. Great delivery timeframe. Great product! Thanks!
Dear Kelsey,
We appreciate you taking the time to share your positive experience with us. Your engagement is truly valued.
We take pride in ensuring that our customers always enjoy a smooth and effortless experience. Our commitment to providing great service, coupled with superior products and timely delivery, is unwavering.
Thank you for confirming that our high standards in customer service are shining through. We are consistently dedicated to creating such positive experiences.
Your satisfaction is our greatest reward. We look forward to continuing our tradition of excellence in service for you and all our valued customers.
Best,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Candy,
We're absolutely thrilled to see your review! Your engagement with our process means a lot to us, and we genuinely appreciate you taking the time to share your experience.
Our commitment to providing seamless ordering, prompt shipping, and rapid response to inquiries remains steadfast. We take pride in our high standards for customer service and are delighted to hear that your experiences reflect these values.
We believe our strength lies in our consistency, keeping customers informed every step of the way. Your acknowledgment reinforces our relentless pursuit of service excellence.
Thank you once again, Candy, for your recognition and support. We're always here to make your shopping journey enjoyable and stress-free.
Best wishes,
Customer Experience Team