Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Gayle Y.
Unfollow Gayle Y.
Share Review
Report Review

This company is a simple "do it yourself" site with no pressure to look or buy. I took my time to find what I was looking for. I did have to call and "verify" my delivery address, the process was easy and the gentleman (Joe R *******203 ext 7078) I spoke with was great. I am looking forward to receiving my order. I hope the process is as easy as the first steps and I am looking forward to experiencing a quality product!

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Gayle,

We are truly thrilled by your kind words and appreciate you taking the time to share your experience with us.

Thank you for your engagement and for placing your trust in our services. Your commendations are valuable to us, and they inspire us to maintain our commitment to delivering a seamless and enjoyable customer experience.

We remain unwavering in our dedication to providing top-notch service to all our customers. Our team, including Joe, is delighted to hear about your positive experience and we assure you that this level of service is our standard.

Concluding, we aim to ensure that every interaction with us is of the same high quality you've experienced, as our commitment to excellence in service is relentless. We look forward to serving you again in the future.

Warm Regards,
Customer Experience Team

Louisiana
1 review
0 helpful votes
Follow Marias T.
Unfollow Marias T.
Share Review
Report Review

Fast, easy and very economical
June 21, 2024

Fast, easy and very economical. Love that they have so many varieties and some are way cheaper then other store and same items.

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Marias,

We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly invaluable.

Our team is committed to providing high-quality service to all our customers as standard practice. We believe in delivering a seamless shopping experience that's not only fast and easy but also cost-effective, ensuring we meet a wide range of customer needs.

Thank you once again for recognizing our efforts. We are proud to continue serving our customers with the same level of dedication and excellence that you've experienced.

Best regards,
Customer Experience Team

Georgia
1 review
0 helpful votes
Follow Ruth J.
Unfollow Ruth J.
Share Review
Report Review

Easy breezy and great customer service. The rep made me aware of a useful item. Thank you!

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Ruth,

We're thrilled to hear from you! Your feedback is highly appreciated and encourages us to keep striving for excellence.

Thank you for taking the time to share your experience. We are passionate about delivering top-notch customer service, as it is our steadfast commitment to make every interaction valuable for our customers.

Maintaining superior service standards is the cornerstone of our company and it's always rewarding to see that our efforts are recognized and enjoyed by our esteemed customers.

We look forward to serving you again, Ruth, and continuing to exceed your expectations with our consistent dedication to excellence.

Warm regards,
Customer Experience Team

New York
1 review
0 helpful votes
Follow karen I.
Unfollow karen I.
Share Review
Report Review

I just ordered a kitchen dining set from onestopbedrooms. Charles was wonderful. He cleared up the confusion I had with how the set is configured. I was having a bit of trouble with their website so he made sure I received my coupon discount which was pretty substantial. Great shopping experience!

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Karen,

We're delighted to hear from you! Your engagement and feedback contribute significantly to our community.

Our commitment to providing an effortless experience with competitive pricing is unwavering, reflecting our core values. We continually strive to uphold this high standard, ensuring our customers' satisfaction.

We're proud to have met your expectations and will continue to deliver the same level of service excellence consistently. Thank you for being a valued customer and sharing your positive experience.

Warm regards,
Customer Experience Team

New York
1 review
0 helpful votes
Follow Christel V.
Unfollow Christel V.
Share Review
Report Review

My experience was very easy and has good prices. It was an easy process

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Christel,

We're delighted to hear from you! Your engagement and feedback contribute significantly to our community.

Our commitment to providing an effortless experience with competitive pricing is unwavering, reflecting our core values. We continually strive to uphold this high standard, ensuring our customers' satisfaction.

We're proud to have met your expectations and will continue to deliver the same level of service excellence consistently. Thank you for being a valued customer and sharing your positive experience.

Warm regards,
Customer Experience Team

District of Columbia
1 review
0 helpful votes
Follow Ronald Y.
Unfollow Ronald Y.
Share Review
Report Review

I'm able to find just the right piece for my setting
After three purchases I have a lot more confidence in purchasing on line

Date of experience: June 21, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Ronald,

We truly appreciate your thoughtful words and the time you've taken to share your positive experience. Your engagement and feedback are sincerely valued.

As a team, we are unwavering in our commitment to delivering top-notch service. Your satisfaction is our highest priority and we strive to exceed expectations at every opportunity. We firmly believe in the power of friendliness, efficiency, and meticulous attention to detail, which are key pillars of our customer service philosophy.

It's heartening to hear that your shopping experience mirrored the high standards we set for ourselves. We aim to consistently create seamless, positive experiences for wonderful customers like you. Your continued trust and loyalty are the ultimate testament to our efforts.

Thank you once again for choosing to shop with us and for sharing your delightful experience. We look forward to serving you again in the future with the same level of excellence you've come to expect.

Warm Regards,
Customer Experience Team

Idaho
2 reviews
0 helpful votes
Follow jessica X.
Unfollow jessica X.
Share Review
Report Review

The website is easy to use
June 20, 2024

The website is easy to use. I had to call in to verify some shipping information, but the hold time was very short and the interaction fast.

Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Jessica,

We truly appreciate your thoughtful words and the time you've taken to share your positive experience. Your engagement and feedback are sincerely valued.

As a team, we are unwavering in our commitment to delivering top-notch service. Your satisfaction is our highest priority and we strive to exceed expectations at every opportunity. We firmly believe in the power of friendliness, efficiency, and meticulous attention to detail, which are key pillars of our customer service philosophy.

It's heartening to hear that your shopping experience mirrored the high standards we set for ourselves. We aim to consistently create seamless, positive experiences for wonderful customers like you. Your continued trust and loyalty are the ultimate testament to our efforts.

Thank you once again for choosing to shop with us and for sharing your delightful experience. We look forward to serving you again in the future with the same level of excellence you've come to expect.

Warm Regards,
Customer Experience Team

Washington
1 review
0 helpful votes
Follow Kanya V.
Unfollow Kanya V.
Share Review
Report Review

Went I went shopping for a couch, I was skeptical about buying something online that large. I found the perfect couch at a store and then found it for MUCH cheaper with 1StopBedrooms! They were friendly, helpful, super fast delivery, inspected the product before coming to my home. Everything went seamless and I could not be happier! I will definitely shop with them again!

Loading...
Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Kanya,

We truly appreciate your thoughtful words and the time you've taken to share your positive experience. Your engagement and feedback are sincerely valued.

As a team, we are unwavering in our commitment to delivering top-notch service. Your satisfaction is our highest priority and we strive to exceed expectations at every opportunity. We firmly believe in the power of friendliness, efficiency, and meticulous attention to detail, which are key pillars of our customer service philosophy.

It's heartening to hear that your shopping experience mirrored the high standards we set for ourselves. We aim to consistently create seamless, positive experiences for wonderful customers like you. Your continued trust and loyalty are the ultimate testament to our efforts.

Thank you once again for choosing to shop with us and for sharing your delightful experience. We look forward to serving you again in the future with the same level of excellence you've come to expect.

Warm Regards,
Customer Experience Team

Washington
1 review
0 helpful votes
Follow Marcy D.
Unfollow Marcy D.
Share Review
Report Review

Raymond answered all of my questions. Was professional and friendly.

Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Marcy,

We greatly appreciate you taking the time to share your experience. Your engagement is a vital part of our community, and we're always thrilled to hear from our valued customers.

Our team is committed to maintaining the highest standards in customer service. We believe in seamless processes, clear communication, and immediate responsiveness, ensuring that every interaction is as smooth and satisfying as possible.

Conclusively, we take immense pride in our consistent track record of excellent service. We're dedicated to making every order experience easy and hassle-free, just as you've experienced. We look forward to continuing to serve you with the same commitment to quality and efficiency.

Thank you once again for your positive feedback.

Best Regards.
Customer Experience Team

New York
1 review
0 helpful votes
Follow andrew W.
Unfollow andrew W.
Share Review
Report Review

Seamless experience
June 20, 2024

Seamless experience. Ordered over the phone and all questions were answered.

Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Andrew,

We greatly appreciate you taking the time to share your experience. Your engagement is a vital part of our community, and we're always thrilled to hear from our valued customers.

Our team is committed to maintaining the highest standards in customer service. We believe in seamless processes, clear communication, and immediate responsiveness, ensuring that every interaction is as smooth and satisfying as possible.

Conclusively, we take immense pride in our consistent track record of excellent service. We're dedicated to making every order experience easy and hassle-free, just as you've experienced. We look forward to continuing to serve you with the same commitment to quality and efficiency.

Thank you once again for your positive feedback.

Best Regards.
Customer Experience Team

New York
1 review
0 helpful votes
Follow Dianne A.
Unfollow Dianne A.
Share Review
Report Review

Love shopping on line with your store. Great prices and excellent customer service

Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Dianne,

We greatly appreciate you taking the time to share your experience. Your engagement is a vital part of our community, and we're always thrilled to hear from our valued customers.

Our team is committed to maintaining the highest standards in customer service. We believe in seamless processes, clear communication, and immediate responsiveness, ensuring that every interaction is as smooth and satisfying as possible.

Conclusively, we take immense pride in our consistent track record of excellent service. We're dedicated to making every order experience easy and hassle-free, just as you've experienced. We look forward to continuing to serve you with the same commitment to quality and efficiency.

Thank you once again for your positive feedback.

Best Regards.
Customer Experience Team

Alabama
1 review
0 helpful votes
Follow Shari G.
Unfollow Shari G.
Share Review
Report Review

So far so good!
June 20, 2024

So far so good! This is my 4th time ordering from 1stopbedrooms. Update: everything worked out perfectly!

Date of experience: June 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Shari,

We greatly appreciate you taking the time to share your experience. Your engagement is a vital part of our community, and we're always thrilled to hear from our valued customers.

Our team is committed to maintaining the highest standards in customer service. We believe in seamless processes, clear communication, and immediate responsiveness, ensuring that every interaction is as smooth and satisfying as possible.

Conclusively, we take immense pride in our consistent track record of excellent service. We're dedicated to making every order experience easy and hassle-free, just as you've experienced. We look forward to continuing to serve you with the same commitment to quality and efficiency.

Thank you once again for your positive feedback.

Best Regards.
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Forrest N.
Unfollow Forrest N.
Share Review
Report Review

Very easy order process
June 20, 2024
Updated review

Very easy order process. Immediately received order confirmation.

Date of experience: June 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Forrest,

We greatly appreciate you taking the time to share your experience. Your engagement is a vital part of our community, and we're always thrilled to hear from our valued customers.

Our team is committed to maintaining the highest standards in customer service. We believe in seamless processes, clear communication, and immediate responsiveness, ensuring that every interaction is as smooth and satisfying as possible.

Conclusively, we take immense pride in our consistent track record of excellent service. We're dedicated to making every order experience easy and hassle-free, just as you've experienced. We look forward to continuing to serve you with the same commitment to quality and efficiency.

Thank you once again for your positive feedback.

Best Regards.
Customer Experience Team


Very easy experience
April 26, 2024
Previous review

Very easy experience. Joe R was very knowledgeable and took great care of my order.

Date of experience: April 26, 2024
North Carolina
1 review
0 helpful votes
Follow Sonia N.
Unfollow Sonia N.
Share Review
Report Review

It was easy painless and the furniture is very beautiful given the price

Date of experience: June 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sonia,

Thank you for taking the time to share your positive experience with us. Your engagement is invaluable and we are truly grateful for your feedback.

Here at our company, we take immense pride in maintaining an unwavering commitment to the highest standards of customer service. Ensuring a seamless and efficient shopping experience, from order placement to delivery, is a fundamental aspect of our mission.

Your review is a testament to our dedication to these standards. It's heartening to read about your satisfaction with our service, as we consistently strive to exceed expectations and deliver excellence in all that we undertake.

Thank you once again for your kind words. We look forward to serving you in the future, continually exemplifying our commitment to excellence in service.

Best Regards,
Customer Experience Team

Georgia
1 review
0 helpful votes
Follow Brooks O.
Unfollow Brooks O.
Share Review
Report Review

I bought this sectional to replace another I had bought here about 8 years ago. Both were Ashley branded pieces priced well below Ashley prices. I am very happy with both purchases and will be back when I need more furniture!

Date of experience: June 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Brooks,

Thank you for taking the time to share your positive experience with us. Your engagement is invaluable and we are truly grateful for your feedback.

Here at our company, we take immense pride in maintaining an unwavering commitment to the highest standards of customer service. Ensuring a seamless and efficient shopping experience, from order placement to delivery, is a fundamental aspect of our mission.

Your review is a testament to our dedication to these standards. It's heartening to read about your satisfaction with our service, as we consistently strive to exceed expectations and deliver excellence in all that we undertake.

Thank you once again for your kind words. We look forward to serving you in the future, continually exemplifying our commitment to excellence in service.

Best Regards,
Customer Experience Team

New Jersey
1 review
0 helpful votes
Follow Cecilia D.
Unfollow Cecilia D.
Share Review
Report Review

I love my sectional sofa
June 19, 2024

I love my sectional sofa. The rest of furniture I purchased. I recommend to my friend and family

Date of experience: June 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Cecilia,

Thank you for taking the time to share your positive experience with us. Your engagement is invaluable and we are truly grateful for your feedback.

Here at our company, we take immense pride in maintaining an unwavering commitment to the highest standards of customer service. Ensuring a seamless and efficient shopping experience, from order placement to delivery, is a fundamental aspect of our mission.

Your review is a testament to our dedication to these standards. It's heartening to read about your satisfaction with our service, as we consistently strive to exceed expectations and deliver excellence in all that we undertake.

Thank you once again for your kind words. We look forward to serving you in the future, continually exemplifying our commitment to excellence in service.

Best Regards,
Customer Experience Team

Arizona
1 review
0 helpful votes
Follow Verna P.
Unfollow Verna P.
Share Review
Report Review

Spoke with Raymond on June 17,2024 regarding finalizing shipping information on the loveseat I purchase through 1StopBedrooms. He pointed out I could save money by not including the white glove delivery; however, I assured him it was necessary to include it. I did add the scotch guard treatment for the sofa to prevent from spills, etc. and will receive an adjusted invoice to include the fabric treatment. Raymond was very helpful.

Date of experience: June 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Verna,

Thank you for taking the time to share your positive experience with us. Your engagement is invaluable and we are truly grateful for your feedback.

Here at our company, we take immense pride in maintaining an unwavering commitment to the highest standards of customer service. Ensuring a seamless and efficient shopping experience, from order placement to delivery, is a fundamental aspect of our mission.

Your review is a testament to our dedication to these standards. It's heartening to read about your satisfaction with our service, as we consistently strive to exceed expectations and deliver excellence in all that we undertake.

Thank you once again for your kind words. We look forward to serving you in the future, continually exemplifying our commitment to excellence in service.

Best Regards,
Customer Experience Team

Illinois
1 review
0 helpful votes
Follow Heath F.
Unfollow Heath F.
Share Review
Report Review

Product just as described and service from start to delivery was second to none. I would and will highly recommend 1StopBedrooms to anyone. Will definitely shop here again.

Date of experience: June 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Heath,

We're thrilled to hear about your positive experience with us and truly appreciate you taking the time to share your thoughts.

Your engagement is instrumental to our ongoing commitment to exceptional customer service. We take immense pride in our high service standards, always striving to exceed customer expectations with seamless interactions from start to finish.

Your acknowledgement of our consistent excellence is a testament to our dedicated team's effort. We sincerely look forward to providing you with the same exemplary service in all your future interactions.

Thank you once again, Heath, for your recommendation and for choosing us.

Warm Regards.
Customer Experience Team

California
1 review
0 helpful votes
Follow lakesha Z.
Unfollow lakesha Z.
Share Review
Report Review

Great!
June 18, 2024

Great! Ok I was very helpful no assisting us in ordering our dining room set.

Date of experience: June 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Lakesha,

Firstly, thank you for taking the time to share your experience with us. Your engagement is truly valuable and we appreciate you choosing to do business with us.

As a company, we continually strive to provide top-notch assistance to our valued customers. It is our unwavering commitment to ensure that each interaction with our team is as helpful and satisfying as possible. Your review affirms that we are achieving our goal in maintaining these high standards of customer service.

In conclusion, we want to express our gratitude for your recognition of our efforts. We take pride in our consistency in delivering excellent customer service and it is our pleasure to have been able to assist you in finding the perfect dining room set.

Warm Regards.
Customer Experience Team

Virginia
1 review
0 helpful votes
Follow Jacqueline C.
Unfollow Jacqueline C.
Share Review
Report Review

It was super easy, competitive prices, and helpful staff! The verification process helped me to feel secure in my purchase.

Date of experience: June 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Jacqueline,

We truly appreciate you taking the time to share your positive experience with us. Your engagement is invaluable and we sincerely thank you for it.

We take immense pride in maintaining the highest standards of customer service. Our dedicated team consistently strives to provide a seamless, secure, and enjoyable experience for all of our valued clients, and your feedback affirms our commitment to these goals.

Your experience is not an exception, but rather a testament to our unwavering dedication to excellence in service. We look forward to continuing to meet and exceed your expectations in the future.

Thank you again for your kind words, Jacqueline. Here's to many more successful interactions!

Warm Regards.
Customer Experience Team