Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Raymond was very helpful when I was placing an order today..
Fantastic very helpful and knowledgeable.i highly reconnect 1 stop bedrooms.
Dear Rodney,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
At first I was a little weary on the authenticity of this site, but I went out on a limb. The prices and the reviews gave me the nudge to make my purchase and I am so glad I did! Customer services was terrific in responding very quickly and more than polite! 10 out of 10! Shipping took a little longer than I'd like but I am in Central Louisiana. It was worth the wait! No damages, within the time frame, nice and helpful delivery guys! Will definitely order with them from here on out! We love our Ashley sectional and two recliners!
Dear Melanie,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Very happy with the ease of ordering from the website. Customer service was extremely helpful. Talked to us about our warranty, helped identify the best delivery plan for our situation. Moving into a new apartment in 2 months and scheduling the delivery for then was super easy.
While we have not received our furniture yet, the order process and customer service were top of the line. Highly recommend!
Dear Josh,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Furniture was excellent quality and service was great! Furniture was exceptionally packed so no damage could occur. Will shop here again in the future!
Dear Boots,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
My experience with 1StopBedrooms was overall great! If I had any complaints at all, it took longer to get here than I had anticipated. But when I text or emailed about my concern the response was always helpful and kind. I love the couch and ottoman I ordered. Very good quality! Exactly what I ordered! The couch is a little firm, but comfortable and looks great. I'm very happy!
Dear Kim,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Got my couch and ottoman within 3 weeks. Delivery was awesome and convenient. I am also very pleasantly surprised with the quality of the couch
Dear Jessica,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Love the prices, fast shipping, wide variety, and great quality..
Dear May,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Called in to customer service that was very cordial and helpful.
Dear Scott,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
The transaction was straightforward and relatively easy to do. I was pleased with the price.
Dear Robert,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Easy process and super friendly customer service, would definitely purchase again
Dear Shannon,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
I was very happy with my purchase it was exactly as described and was promptly shipped. I was kept informed of the arrival date
and was home item arrived. Will very likely purchase from 1StopBedrooms again!
Dear Kenneth,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Very prompt and send when they say they will I would shop there again but I would say assembly needed
Dear Mathew,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Very informed throughout process. The guys that were here were super nice and very thorough. They did an outstanding job. Product was also great. Thank you.
Dear Glen,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
I was able to easily navigate to outdoor conversation pieces, look at the price range I could afford and even better match pieces and pick pieces of the set I wanted. I didn't have to have all or nothing. I absolutely loved the options, styling and payment flexibility! Thank you again 1StopBedroom!
Dear Brittany,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Customer service was very friendly. The gentlemen that dropped off the item were very kind and quick. After they left, I inspected my new item and not only was it in tact, but very comfortable. There was a slight issue with the time frames of my item being delivered. Other than that issue everything else went great! Thank you!
Dear Kurt,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
I am so happy to be about to get my item from this store. I was able to get the item I wanted for a lower price than what was advertised at other stores. Thank you so much for Great customer service
Dear Audra,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
The site was easy to use. There was so much variety. And the staff was wonderful if you have to call in for anything. Again, the experience was quick and easy!
Dear Samantha,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Representative was very kind and helpful. He made recommendations of insurance plan because I had the wrong one.
Dear Robin,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Love this site, good product and great prices,
Customer service was very helpful in completing my order.
Dear Sherry,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Marie,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team