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1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.
Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.
Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.
Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.
Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.
1stDibs has a rating of 4.5 stars from 1,226 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 17th among Home Decor sites.
We monitor reviews for authenticity
Transaction went smoothly. Website provided detailed pictures and description of the item purchased. Josh was very accommodating of my needs.
Confusing when inter shipping is involved - am I obligated to purchase if price is exorbitant
The site is easy to navigate. The format of the listings makes it easy to get dimensions, features and shipping.
Your website is messed up. I can not get into my account. It keeps saying it will send a code to my email but it does not have a link in the email. I have had trouble buying pieces because the page that you are supposed to put your information was not allowing me to put any info in earlier today at work. I don't know what is going on but on 2 different computers I have had problems buying work or sending bids in.
Stressful shopping experience. This website needs work.!
I am not "registered" as a Trade Account but should be already. Also, I have two of three different accounts that should all be integrated as one. I have worked with members of your team in the past to resolve these issues over the years but I still have the same issues. It is very frustrating. Also, it appears you kill all promotional relationships with your vendors. I do see them featured and highlighted; instead they are hidden from view. It is disappointing.
No option for express shipping which makes it hard for birthday gifts
Lets wait for the sale before I congratulate you on your merits
Smooth transaction a pleasure to purchase from. Will revisit
Many forms to choose from,, explanations and details comprehensive, and helpful. Inspirational, historic objects interst me.
Site is easy to use, so many options, easy to contact and communication with sellers. Thank you!
Good customer service and since it was my first time on 1stDIBS it was very fun, I had lots of questions and all was answered and handled with great patience and good communication. I am hooked now!
Excellent! I love the lantern and hopefully the dealer and I can come to an agreement!
Easy to use website, contact with the seller and payment. Will receive my purchase 1/2 weeks
I have been searching 1st Dibs for an anniversary gift for my husband and am so excited to have purchased a beautiful Chagall lithograph. Thank you! The shopping experience was delightful.
I appreciate how the seller worked with my requests quickly and efficiently. I will return to this site!
Everything works fine. It would be great though, if the suggestions would respect the options that were chosen before like the land where the obects are locared!
Easy to follow steps, clear process for submitting a bid. Heard back from seller very quickly.
I feel I hit the jackpot--Todd has been super professional, obviously knows and loves furniture, it's been a pleasure.
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
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